· Patient Tracking: Delivered a strategic Executive Leadership Team (ELT)-level Patient Engagement KPI dashboard and implemented an operational dashboard that segmented data by lines of service, featured row-level security protocols, and ensured timely follow-up within 90 days post-Initial Assessment (IA). Enhanced patient care continuity and engagement by proactively identifying patients at risk of missing key appointments.· Utilization & Capacity Reporting: Developed a self-service Utilization and Capacity reporting suite for 160 users, generating over 200 daily views. Integral to Quarterly Business Review (QBR) and ELT reporting, this tool drove operational efficiencies, was recognized by the CEO, optimizing staffing and marketing using Electronic Health Records (EHR) data.· Payor Analysis: Led collaborative efforts delivering Payor-centric reporting that ranked national and state payors based on rates and visit volume. Enhanced Value-Based Care (VBC) contract management through historical and ad-hoc reporting.· Revenue Cycle Management: Collaborated extensively with the shared services to deliver comprehensive BI datasets, supporting financial analysts with Accounts Receivable (AR) metrics, charge code reporting, short pay reporting, and clean claims monitoring, significantly enhancing operational efficiency.· Ramp Metrics: Collaborated with Practice Operations to create and deploy the Ramp Dashboard, tracking clinician progress during their 9-month ramp period. Benchmarked progress against national and local targets, and predicted marketing and recruitment needs, optimizing resource allocation.

· Data Analytics & Stakeholder Engagement: Led BI reporting development for the CrossCore cloud API, enhancing fraud detection via white-labeled Tableau dashboards. Collaborated with sales, finance, and product teams to align BI solutions with client needs.· Technical Expertise: Leveraged technologies including Tableau, MicroStrategy, AWS, Kafka, Postgres, Openshift, Snowflake, and API integrations to deliver robust, scalable BI solutions. Led a multi-vendor proof of concept (POC) for embedded BI, evaluating tools such as Snowflake, Tableau, QlikSense, Dundas, and Power BI to enhance reporting capabilities.· Product Management & Innovation: Aligned product KPIs across multiple owners, improving platform consistency. Translated complex data into actionable insights, enhancing organization-wide decision-making. Directed cross-functional teams to deliver BI projects on time and within budget.

· Global Leadership & Collaboration: Led global BI initiatives, standardizing data practices across regions. Partnered with the CFO (later CEO) to drive BI strategy, ensuring seamless implementation and accessibility of KPIs.· Technical Expertise: Spearheaded the enterprise-wide transition from Business Objects (BO) to Power BI, including the implementation of Power BI Premium. Expanded user access from 60 limited licenses to full company-wide availability, significantly enhancing data accessibility, user engagement, and data-driven decision-making.· Strategic Initiative & Process Improvement: Identified and prioritized mission-critical reports for migration, developing actionable dashboards for operational users. Continuously expanded BI content libraries based on user feedback, reducing reporting time and improving decision-making speed.· Operational Efficiency & Innovative Solutions: Streamlined data dissemination via Power BI through apps, SharePoint, and Teams, improving access. Recreated Marketo Analytics using Axway’s Hybrid Integration Platform, Azure Data Lake, and Power BI.· Agile Methodology & Center of Excellence: Delivered BI content through 2-week sprints, effectively managing resources for Extract, Transform, Load (ETL) solutions within the Enterprise Data Warehouse (EDW). Established Axway’s Center of Excellence for BI, training content developers in best practices for visual design and navigation.