Maksim Sheviakou Email & Phone Number

Minsk, By

Leading 2 AI mobile applications for generating and improving images.- AI-Art, ML, B2C, SaaS.- Rebuilt the product from the team and design to the AI models and ASO used, increased the share of image downloads from all generations from 4% to 25% - NSM;- Improved onboarding and paywall through 50+ iterations, added personalization, increased conversion to purchase by 40%;- Raised the app rating from 3.6 to 4.2 thanks to a redesigned mechanism for leaving reviews at the right "aha" moments, which helped increase organic share from 7% to 20% on Android, putting the app in the top 3 in some countries;- Increased Day1 retention from 3% to 12% and Day7 retention from 0% to 4%.

WishDish - Mobile & Telegram application for online orders in cafes and restaurants.- FoodTech, B2B & B2C, SaaS.- Tested the project hypothesis, build and launch from 0 to 1;- Made 2 pivots, found PMF, 800 active customers by end of 1st year, 13,000 completed orders;- Increased conversion from registration to first order by 1.7x by optimizing onboarding, from scanning the QR code in the store to opening the menu in the web app;- Developed a loyalty program that increased customer retention from 17% to 45%;- Optimized the product search system on the menu page and increased the average order by 30%;- Reduced the average time to place an order from 54 to 31 seconds by introducing hot keys, favorite products, reorder function, etc.

Banking product for issuing loans for medium and large businesses. - FinTech, B2C, Web.- Developed a regular system for evaluating NPS users, increased CSAT by 40% based on the results of surveys and analysis of user sessions;- Optimized user CJM by reducing the number of actions performed and implemented a system of hints and notifications, reduced the number of support calls by 32%;- Created a roadmap for a new product to process customer correspondence, built a team, established processes and launched a project that reduced correspondence interaction time by 60%;- Introduced Scrum, facilitated events and conducted exercises to improve the psychological climate in the team, which increased engagement, trust and openness by more than 3 times.

Banking product for issuing loans for medium and large businesses. - FinTech, B2C, Web.

Fizy - international music platform. - MediaTech, B2C, Mobile, AI Chatbots.

Talent Constructor - enterprise platform for accessing employee competencies using the 360 method.- Enterprise, B2B, Web.