Michelle Shiever

Michelle Shiever Email and Phone Number

Sales Manager @ Dermajem
12240 SW 53 ST,
Michelle Shiever's Location
Miami-Fort Lauderdale Area, United States, United States
Michelle Shiever's Contact Details

Michelle Shiever personal email

Michelle Shiever phone numbers

About Michelle Shiever

Energetic Client Centric advocate with 10+ years of experience resolving complex inquiries. Passionate about building strong client relationships, driving brand loyalty, and increasing sales with client engagement.Looking for a long term position to increase client loyalty and passion for the brand.

Michelle Shiever's Current Company Details
Dermajem

Dermajem

View
Sales Manager
12240 SW 53 ST,
Website:
dermajem.com
Employees:
3
Michelle Shiever Work Experience Details
  • Dermajem
    Sales Manager
    Dermajem Apr 2023 - Present
    Dermajem is a Spa Equipment supplier with unbeatable client support! Our goal is to give spas all the tools they need to grow and to operate as their partner to success.
  • Nationsbenefits
    Customerexperience Advisor
    Nationsbenefits Oct 2022 - Mar 2023
    Plantation, Florida, Us
  • Shades By Design
    Inside Sales/ Reception
    Shades By Design Dec 2021 - May 2022
    Miami, Florida, Us
    Premium white glove sales and service for all your window treatment needs
  • Marshall Goldman Exotic Cars
    Administration/Customer Service
    Marshall Goldman Exotic Cars Jun 2018 - Feb 2020
    Organize all paperwork for deals. Enter and track all sales into Autosoft F&I software.Submit finance contracts and related forms for approval. Back up support for title function. Electronic title experience.Phone reception and other administration/customer service responsibilities to support the sales and accounting team.Document Scanning and archiving.
  • Tesla
    Lead Customer Service Concierge
    Tesla Dec 2014 - Dec 2017
    Austin, Texas, Us
    Tesla’s goal is to accelerate the world’s transition to electric mobility with a full range of increasingly affordable electric cars. California-based Tesla designs and manufactures EVs, as well as EV powertrain components for partners such as Toyota and Daimler. Model S is the world’s first premium sedan to be engineered from the ground up as an electric vehicle. Model S was named Motor Trend’s prestigious 2013 Car of the Year, achieved the best safety score of any car ever tested by the NHTSA, and Consumer Reports is calling it the best car it has ever tested.The Tesla Concierge is to provide a positive experience for new and existing customers who call or walk-in to the Tesla Service, Sales, & Delivery centerIn addition I assist in house needs with the following:· devising and maintaining office systems, including data management and filing;· arranging travel, and accommodations· screening phone calls, inquiries and requests, and handling them when appropriate;· meeting and greeting visitors at all levels of seniority;· organizing and maintaining diaries and making appointments;· dealing with incoming email, faxes and post, often corresponding on behalf of the manager;· producing documents, briefing papers, reports and presentations;· organizing and attending meetings and ensuring the manager is well prepared for meetings;· liaising with clients, suppliers and other staff. carrying out specific projects and researchIn addition to supporting managers, their team and departments, I also have their own personal workload and responsibilities.
  • Jay Auto Group
    Customer Service Director/Service Fleet Manager
    Jay Auto Group May 2012 - Oct 2014
    Bedford, Oh, Us
    I have managed all aspects of customer service and retention for auto sales and service. Interface with all departments in the business. I was responsible for leading the largest department in the company that completes numerous work orders every day. We build, deliver and improve how clients rate our service using defined measures and industry standards.I am a person with excellent communication and management skills, a courteous and service-oriented attitude, a high aptitude for problem solving and the ability to multi-task in a fast-paced environment. I enjoy thinking outside the box and finding something to set us apart from all the rest. I take great pride in what I do and always try to learn something each day.I analyze service rating results and address deficiencies in service.I am always working on creative new ideas to measure and increase customer satisfaction and loyalty. We want You "Completely Satisfied" is our sincere goal.. Responsible for substantially increasing Customer Service Index over the past year.Manager of Loaner/Courtesy Fleet Department.Provide beautiful transportation to clients while we service their vehicle.Make sure the inventory is accurately tracked.
  • Fleet Manager, Bmw Cleveland
    Fleet Manager
    Fleet Manager, Bmw Cleveland May 2006 - Mar 2012
    Solon, Ohio, Us
    Deluxe European car dealership highly dedicated to exceptional customer service.Organize and maintain all vehicles in fleet.Create loan agreements for clients that require use of loaner vehicle while in service.Monitor and maintain all mechanical needs.Coordinate valet service to meet client's needs.Manage all computer programs dedicated to fleet work through BMW North America.
  • Crestmont Cadillac
    April 2005 Service Coordinator
    Crestmont Cadillac Apr 2005 - May 2006
    to May 2006 Upscale automobile dealership for Cadillac, Rolls Royce and Bentley.Compiled and distributed timesheets for all employees in the service department.Set up appointments for all customers' mechanical needs.Logged all new cars into inventory.Maintained schedules for valet and detail departments.Assisted Service Director with various special projects.

Michelle Shiever Skills

Outlook Microsoft Office Customer Service Public Speaking Executive Administrative Assistance Document Management Team Building Sales Training Management Continuous Improvement New Business Development Business Planning Project Planning Automotive Repair Transportation Hiring Executive Calendar Management Event Planning Leadership Development Social Media Negotiation Public Relations Troubleshooting Selling Vendor Management Vehicles Purchasing Customer Retention Automobile Operations Management Sales Operations Sales Management Customer Satisfaction Leadership Marketing Account Management Strategic Planning Business Development

Michelle Shiever Education Details

  • Cuyahoga Community College
    Cuyahoga Community College
    Paralegal Studies

Frequently Asked Questions about Michelle Shiever

What company does Michelle Shiever work for?

Michelle Shiever works for Dermajem

What is Michelle Shiever's role at the current company?

Michelle Shiever's current role is Sales Manager.

What is Michelle Shiever's email address?

Michelle Shiever's email address is mi****@****ail.com

What is Michelle Shiever's direct phone number?

Michelle Shiever's direct phone number is (888) 518*****

What schools did Michelle Shiever attend?

Michelle Shiever attended Cuyahoga Community College.

What are some of Michelle Shiever's interests?

Michelle Shiever has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare.

What skills is Michelle Shiever known for?

Michelle Shiever has skills like Outlook, Microsoft Office, Customer Service, Public Speaking, Executive Administrative Assistance, Document Management, Team Building, Sales, Training, Management, Continuous Improvement, New Business Development.

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