Hildah Kariuki Email & Phone Number

Nairobi County, Kenya

Current:Manager | Diploma in Business AdministrationUpdated:Manager | Studying Project Management | Aspiring Assistant Project ManagerAbout Me"Dynamic and dedicated professional with over a year of managerial experience, currently studying Project Management through Coursera. Holding a Diploma in Business Administration, I bring a strong foundation in business operations and leadership. I am passionate about project management and eager to apply my skills in a role as an Assistant Project Manager. I am particularly interested in contributing to projects that require a mix of strategic planning, organizational skills, and team collaboration."Experience: Manager IPA LABS October 2023 – Present- Successfully managed day-to-day operations, ensuring efficient workflow and high team performance.- Led and motivated a team, fostering a positive work environment and driving productivity.- Implemented business strategies that improved customer satisfaction and business growth.- Developed skills in project management, conflict resolution, and team leadership.Education:Diploma in Business Administration *Project Management - Currently enrolled in Module 2, focusing on key project management principles and practices.Skills- Project Management (in progress)- Leadership- Team Management- Strategic Planning- Conflict Resolution

My role as asisstant Project Lead encompassed a broad range of responsibilities, including team management, stakeholder engagement, regulatory compliance, construction oversight, risk management, and project handover. My strategic approach and commitment to excellence were instrumental in achieving project success and delivering high-quality results.

Nairobi, Kenya

Present, promote and sell products/services using solid arguments to existing and prospective customersMaintaining positive business relationships to ensure future salesPerforming cost-benefit analyses of existing and potential customersPresent, promote and sell products/services using solid arguments to existing and prospective customers.Analyze the market’s potential, track sales and status reportsExpedite the resolution of customer problems and complaints to maximize satisfactionAchieve agreed upon sales targets and outcomes within scheduleCoordinate sales effort with team members and other departments

Nairobi, Kenya

Scheduling and Coordination: Scheduling appointments, meetings, and deadlines, and coordinating schedules with internal and external stakeholders.Customer Service: Responding to customer inquiries and resolving any customer service issues in a timely and professional manner.Data Management: Keeping track of customer and project information, updating databases and spreadsheets, and ensuring the accuracy and integrity of the data.Communication: Communicating with clients, suppliers, and team members to exchange information, resolve issues, and provide updates on projects.Office Management: Maintaining the office environment, ensuring supplies are adequately stocked, and coordinating repairs and maintenance as needed.Financial Management: Assisting with budget preparation, invoicing, and accounts payable and receivable.Project Support: Providing administrative support for projects, including data entry, document preparation, and file management.Marketing and Sales Support: Supporting the marketing and sales team by preparing presentations, writing proposals, and updating marketing materials.Event Planning: Planning and organizing company events and trade shows, including arranging for venues, transportation, and accommodations.

Nairobi, Kenya

Acting as a first point of contact, dealing with correspondence and phone callsBooking and arranging travel, transport and accommodationManaging diaries and organising meetings and appointments, often controllingReminding the manager/executive of important tasks and deadlines Typing, compiling and preparing reports, presentations and correspondenceManaging databases and filing systemsImplementing and maintaining procedures/administrative systemsLiaising with staff, suppliers and clientsCollating and filing expenses

Nairobi, Kenya

Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)Train, supervise and support office staff.Schedule shiftsEnsure timely and accurate customer serviceHandle complaints and specific customers requestsTroubleshoot emergencies

Bachelors Degree, Business Administration And Management, General, Second Class Honours Upper Division

Diploma, Graphic Design

Certificate, Graphic Design

High School Diploma, Kenya Certificate Of Secondary Education