Tessa Holy Email & Phone Number

Experienced customer service manager with a demonstrated history of working in the food manufacturing and printing industries. Skilled in customer support, management, operations, production, events, project management, finance, budgeting, logistics and analytical skills.

Listed skills include Photoshop, Management, Digital Marketing, Photography, and 9 others.

• 

  Customer Relationship Manager

  Flash Graphics

  Jan 2023 - Present - Marrickville, New South Wales, Australia

  Duties:• Establishing and maintaining excellent working relationships with our internal and external customers.• Updated the client-facing website, including graphics and descriptions of products.• Developed customer greeting and interaction policy.• Coordinating sales with existing and new customers and creating improvements to the customer experience.• Improving the post-sale customer satisfaction procedures and policies• Monitoring and improving commercial processes… Show more Duties:• Establishing and maintaining excellent working relationships with our internal and external customers.• Updated the client-facing website, including graphics and descriptions of products.• Developed customer greeting and interaction policy.• Coordinating sales with existing and new customers and creating improvements to the customer experience.• Improving the post-sale customer satisfaction procedures and policies• Monitoring and improving commercial processes from all aspects of customer service.• Assisting with training new team members in customer service to ensure the standard after-sales services are applied. Show less