• Responsible and accountable for the provision of patient care under the supervision of a regulated health professional(RHP) in a manner consistent with organizational policies and professional standards• Assisting with ambulation, toileting, bathing, feeding and other care activities necessary to meet the patient’s personal needs and comfort• Maintains confidentiality in accordance with hospital policies and procedures

• Be a visible and accessible presence on-site during the go-live period to provide immediate assistance by addressing end user questions and concerns when facing challenges or encountering difficulties while using the EPR system.• Reassure end-users by offering hands-on guidance and encouragement as they navigate the system in a live environment.• Remain composed and effective in high-pressure situations, particularly when addressing urgent user issues that impact patient care or operational workflows.• Develop high-level knowledge of assigned application module's functionalities, terminology, and potential challenges end users might encounter.• Actively compile feedback from end-users regarding their experiences during go-live, frequently asked questions, challenges, and user interactions.