Michael Sirois

Michael Sirois Email and Phone Number

Data Analyst II @ Maine Behavioral Healthcare
Portland, ME, US
Michael Sirois's Location
Portland, Maine, United States, United States
Michael Sirois's Contact Details

Michael Sirois work email

Michael Sirois personal email

n/a
About Michael Sirois

Customer service leader with a passion for team management and customer experience. Assesses team needs and delivers training, mentoring, and cross-functional process improvements. Creates and reports performance metrics to ensure staffing and quality control. Understands customer needs, develops tools, and delivers on customer expectations.

Michael Sirois's Current Company Details
Maine Behavioral Healthcare

Maine Behavioral Healthcare

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Data Analyst II
Portland, ME, US
Michael Sirois Work Experience Details
  • Maine Behavioral Healthcare
    Data Analyst Ii
    Maine Behavioral Healthcare
    Portland, Me, Us
    View
  • Maine Behavioral Healthcare
    Data Analyst Ii
    Maine Behavioral Healthcare Dec 2021 - Present
    South Portland, Maine, United States
    View
  • Maine Behavioral Healthcare
    Program Coordinator In Quality & Safety
    Maine Behavioral Healthcare Jul 2021 - Dec 2021
    South Portland, Maine, United States
    View
  • Devoted Health
    Senior Member Service Guide
    Devoted Health Sep 2020 - Jul 2021
    New Gloucester, Maine, United States
    View
  • Ciee Council On International Educational Exchange
    Customer Service Manager
    Ciee Council On International Educational Exchange May 2017 - Apr 2020
    Portland, Maine, United States
    (Temporarily unemployed due to COVID-19)• Cultivate and support a team to deliver excellent customer service and resolve complex customer issues• Collaborate with leadership from other teams and departments to address cross-functional concerns• Develop flexible processes and adjust to changing global practices while ensuring compliance with regulations
    View
  • Ciee Council On International Educational Exchange
    Customer Service Coordinator
    Ciee Council On International Educational Exchange Aug 2015 - Apr 2017
    Portland, Maine, United States
    • Supported customers, set appropriate expectations, and ensured policy in managing cases• De-escalated complex customer situations using empathy to reach agreeable resolutions
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  • Bull Moose Music
    Customer Service Associate
    Bull Moose Music Jan 2014 - May 2015
    Portland, Maine, United States
    • Provided excellent customer service in person and over the phone• Developed and employed subject matter knowledge to understand and address customer needs

Michael Sirois Skills

Microsoft Word Microsoft Office Microsoft Excel

Michael Sirois Education Details

Frequently Asked Questions about Michael Sirois

What company does Michael Sirois work for?

Michael Sirois works for Maine Behavioral Healthcare

What is Michael Sirois's role at the current company?

Michael Sirois's current role is Data Analyst II.

What is Michael Sirois's email address?

Michael Sirois's email address is ms****@****are.org

What schools did Michael Sirois attend?

Michael Sirois attended Marlboro College.

What skills is Michael Sirois known for?

Michael Sirois has skills like Microsoft Word, Microsoft Office, Microsoft Excel.

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