Sivakumar Manickam Email & Phone Number

Navi Mumbai, Mh, In

Release Manager cum Scrum Master at Baker Hughes. Baker Hughes is a global energy technology company that provides solutions for exploration, production, and transportation of oil and gas. They offer a wide range of products and services, including drilling equipment, well services, artificial lift solutions, and digital technologies.Managing releases and facilitating scrum ceremonies for two projects FastLCA and flare.IQ

Pune, Maharashtra, India

Service Automation:Deutsche Bank is a leading global investment bank with a strong and profitable private clients franchise. Headquartered in Frankfurt, Germany, it offers clients a wide range of financial services worldwide, including corporate and investment banking, asset management, and private banking. This project involved automated software installation processes, production support activities, and workflows to eliminate the need for time-consuming traditional manual procedures.Contributions:1. Coached 4+ cross-functional development teams, comprising 35+ software engineers, across 2-3 distributed sites in scrum framework.2. Successfully facilitated over 150 sprint ceremonies, managed 80+ major releases, and oversaw 80+ minor releases.3. Implemented agile methodologies within the teams, consistently improving commitment reliability to over 90%.

Navi Mumbai, Maharashtra, India

Product and Parameter Master:Product Parameter Master is a sub-product of the core banking system Hogan, featuring two main components: Guided Tasks and Mass Maintenance.Guided Tasks use predefined parameters to create workflow across various Hogan products, such as Deposits, Customers, and Foundation.The Mass Maintenance allows users to download parameter set data to a Microsoft Excel spreadsheet, review the information, make necessary changes, and then upload the updated data.Contributions:1. Successfully led the complete rewrite of the Product and Parameter Master (PPM) system for PNC Bank from initiation to closure as a Project Manager.2. Ensured rigorous quality control throughout the project lifecycle, achieving 0% critical and major defects in User Acceptance Testing (UAT) and Production.3. Overcame challenges to deliver the project on schedule, demonstrating effective problem-solving and project management skills.

Chennai Area, India

Card and Merchant System:CAMS stands for Card And Merchant System. CAMS is one of the sub-products within the HOGAN suite of applications. It handles everything from issuing cards and point-of-sale devices to merchants and managing the payment processing and approval process.Contributions:1. Managed enhancement and production support activities for the CAMS product at Barclays Bank, overseeing a team of 20 resources.2. Spearheaded a project focused on training Barclays employees to effectively use CAMS, completing the training for all participants.3. Resolved a critical blocker issue by ensuring timely access for Barclays employees within scope to utilize the computer-based assessment system originally designed for CSC employees. This ensured the project was completed on schedule.

Bengaluru, Karnataka, India

Banking Product:Hogan is a mainframe-based banking product comprising core banking, loans, deposits, customers, CAMS, etc. ANZ utilizes Hogan for its banking needs, customizing it to fit specific requirements. As a vendor partner to ANZ, CSC was pivotal in tailoring Hogan modules to align with ANZ's unique needs.Contributions:1. As the Delivery Manager for ANZ bank at the Bengaluru division, handled resource management, stakeholder engagement, contract administration, and escalation management.2. Successfully led and managed a team of 50+ resources, ensuring seamless operations and fostering efficient collaboration across various aspects of the Bengaluru division.3. Addressed a significant attrition challenge amidst difficulty in sourcing Hogan-managed resources from the market. Mitigated attrition by implementing retention strategies such as resource bonuses, while also investing in upskilling and promoting key individuals to Senior Engineers. Additionally, successfully recruited mainframe resources and provided comprehensive training on Hogan, ensuring their rapid integration and productivity.

Chennai, Tamil Nadu, India

Telecom Solutions:Telenor is a telecommunications company offering mobile and broadband services across various countries, emphasizing reliable and affordable communication solutions, including mobile data, voice, and internet services. As a vendor partner to Telenor, CSC oversees all application enhancement activities.Contributions:1. Managed over 5 projects simultaneously for Telenor over more than 2.5 years.2. Oversaw the entire project lifecycle, from requirement gathering and analysis to execution and completion, leading a team of over 50 resources.3. Delivered more than 15 projects on time and within budget, ensuring successful project completion.

Chennai, Tamilnadu, India

Electronic Parts Management System:WOOLF is a European project aimed at creating a web-based application for managing standard parts and materials. It allows users to specify and store new parts, maintain and update existing ones, and implement an electronic rule-based approval/rejection workflow for material requests. The system also enables electronic obsolescence management for inactive materials, all while ensuring updates are made to the OSCAR environment based on user roles and authorization profiles.Contributions:1. Served as both Project Manager and Business Analyst for the Web OSCAR Online Forms project, achieving successful project delivery in three iterations.2. Recognizing a gap in requirements and minimal customer involvement during the project's initial phase, I swiftly addressed the risk by facilitating requirement gap elicitation workshops between our team and the customer. This proactive approach garnered appreciation from the customer and prevented the development of a misaligned product.3. Effectively managed customers and stakeholders across five distributed locations, leading a team of 10 software engineers.

Chennai, Tamilnadu, India

Education & Training Suite:The RET project is a suite of seven applications designed to meet Ford Motor Company dealers' education, training, and assessment needs across different regions of the world. Among these applications, ATS, CMI, and ETDC are dedicated to dealer training, while DRC and the 100 Club focus on recognition and rewards. ESB and LMP serve as aids for sales and marketing.Contributions:1. Led a 5-member production support team for seven applications in RET at Ford, overseeing tasks such as reviewing incident tickets, prioritizing them, and ensuring timely issue resolution within SLA.2. Received the Ford Vendor Excellence award in December 2008 for the significant contribution to the technical migration of RET applications.3. Played a pivotal role in the upskilling of CSC employees by mentoring and coaching over 30 Software Engineers through the Advanced Senior Software Engineering Training (ASSET) program, facilitating their transition to Senior Software Engineers. Additionally, trained more than 25 Senior Software Engineers in Project Management (PROMPT), equipping them with the skills needed to excel as Project Leads

Chennai, Tamilnadu, India.

Life Insurance:Jubilee is a leading insurance company in Kenya, offering comprehensive life insurance solutions that cover the entire spectrum, from creating quotations and policies to servicing them and processing claims.Contributions:1. Traveled to Kenya for project implementation, conducting demos, and collecting customer feedback for Jubilee Insurance.2. Led the end-to-end process for various life insurance modules, including requirement gathering, analysis, design, development, and implementation of quotations, policies, policy servicing, and claims.3. Managed a team of 5 individuals during the project, ensuring effective teamwork and project success.

Chennai, Tamilnadu, India

Web-Based MRO System:FacilityOffice.com transforms the conventional paper and phone-driven processes of Maintenance Repair and Overhauling (MRO) businesses, Enterprise Asset Management, and Field Services Management into a powerful web-based work order and service collaboration system. This allows regional customers, service technicians, and contractors to work in a decentralized manner, while Central Service Desks can monitor service level agreements and key performance indicators in real-time.Contributions:1. Developed and deployed new modules, including Electronic Dispatch Board, Recommendation, and eTimeSheet, for Direct Energy, Canada, within just six months.2. Implemented new modules, including Asset Management and Inventory, for Ceylon Electricity Board, Colombo, within just four months.3.Conducted successful training sessions for over 10 end users in Malaysia on utilizing facilityoffice.com. Additionally, gathered valuable insights and requirements for future development during these visits.

Chennai, Tamilnadu, India

Life Insurance:Jubilee is a leading insurance company in Kenya, offering comprehensive life insurance solutions that cover the entire spectrum, from creating quotations and policies to servicing them and processing claims.Contributions1. Developed a comprehensive system to capture and maintain various parameters, including plan details, term information, premium rates, riders, and claim parameters.2. Created a versatile utility SQL builder to automate the generation of SQL statements for CRUD operations based on field data types, accelerating development and reducing errors.3. Played a key role in optimizing code and improving system performance, enhancing overall efficiency.

Chennai, Tamilnadu, India

Non-Banking Financial Sector (NBFS) Services:fin-e-Soft is an NBFS product that manages all financial and accounting processes for non-banking financial companies. It includes modules such as Housing Loan, Hire Purchase and Lease, Deposits, and Retail Finance.Contributions:1. Played a key role in the customization of the Deposits module.2. Customized various reports for fin-e-Soft using Crystal Reports.3. Played a key role in code refactoring to improve the product's performance.

Engineer'S Degree, Mechanical Engineering, First

Hr. Sec