Jackie M. Email & Phone Number

Vancouver, Washington, United States

Portland, Oregon, United States

•Assessing the technical needs of staff or clients•Establishing and maintaining strong relationships across teams and with staff/clients•Measure service satisfaction levels•Managing and upholding the troubleshooting escalation process•Managing hardware and software•Resolving system and application issues•Occasionally working with third parties to rectify issues•Identifying gaps in the support process and amending it accordingly

Portland, Oregon Metropolitan Area

•Deliver prompt technical support and troubleshooting for customers using logistics software•Respond to inquiries and concerns via multiple channels, ensuring exceptional customer service•Conduct software training sessions to enhance customer proficiency•Collaborate with cross-functional teams to communicate customer feedback and contribute to software improvements

Vancouver, Washington

•Foster and maintain robust customer relationships to ensure utmost satisfaction•Oversee and manage customer accounts, ensuring seamless logistics coordination•Strengthen sales team skills and foster cross-departmental collaboration•Monitor performance, identify growth prospects, and negotiate contracts effectively

Vancouver, Washington

•Generate and qualify leads, cultivating strong client relationships for business growth•Deliver persuasive sales presentations and proposals, effectively negotiating contracts•Conduct market research, analyze competition, and identify opportunities•Collaborate with cross-functional teams, track sales performance, and pursue professional development.

Gresham, Oregon

•Recruiting, training, supervising and appraising staff•Maintaining statistical and financial records•Effectively managing customer inquiries and resolving issues and complaints•Maximizing profitability and setting/meeting sales targets, including motivating staff•Preparing promotional materials and displays

Vancouver, Wa

•Setting sales targets, training staff, and analyzing data to drive performance•Ensuring customer satisfaction with a strong sales floor presence•Implementing strategic inventory management and control practices•Fostering collaboration across multiple locations to streamline operations•Achieving revenue and profitability goals while prioritizing positive shopping experiences