Results-driven professional with a robust history of enhancing customer satisfaction, optimizing processes, and consistently surpassing goals. As a dedicated problem solver, I possess a keen eye for trend tracking and excel in building effective solutions. My journey, spanning roles such as Technical Support Manager and Account Manager, showcases my proficiency in Customer Relationship Management, Revenue Growth, and Project Coordination.In my recent roles as a Store Solutions Support Tech and Technical Support Manager at DesktopShipper, I led cross-team relationships, measured service satisfaction, and identified and resolved technical gaps. As a Technical Support Specialist, I provided prompt assistance, conducted training sessions, and contributed to software improvements. My tenure as an Account Manager at C.H. Robinson involved data-driven rate proposals, robust customer relationship cultivation, and effective logistics coordination.Additionally, my experience as a Sales Executive involved lead generation, persuasive presentations, and market analysis, contributing to business growth. As a Store Sales Manager at both Lane Bryant and Torrid, I honed skills in team leadership, sales target achievement, and strategic inventory management.Let's connect to explore how my diverse skill set and proven track record can contribute to our shared professional endeavors. #CustomerSuccess #ProblemSolver