Jennifer Bryant

Jennifer Bryant Email and Phone Number

Director, Innovation and Technology @ Pinellas County Tax Collector
Jennifer Bryant's Location
Greater Tampa Bay Area, United States, United States
Jennifer Bryant's Contact Details

Jennifer Bryant personal email

n/a
About Jennifer Bryant

Experienced IT leader able to coordinate and deliver services and solutions that meet or exceed business expectations in highly regulated global or government environments.• Builds strong and highly motivated multi-location teams that consistently deliver on objectives through positive leadership.• Creates strategic relationships with internal and external business partners, key contacts, and IT groups.• Optimizes processes, workflows, and systems in collaboration with cross-functional business and technical groups.

Jennifer Bryant's Current Company Details
Pinellas County Tax Collector

Pinellas County Tax Collector

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Director, Innovation and Technology
Jennifer Bryant Work Experience Details
  • Pinellas County Tax Collector
    Deputy, Innovation And Technology (It Director)
    Pinellas County Tax Collector Jan 2023 - Present
    Clearwater, Fl, Us
    Ensure technology aligns with and advances the business objectives of the organization by implementing initiatives with strong focus on innovation, enhancing internal/external customer experience and security, empowering the workforce to excel, overseeing hosted and on-premises solutions, and managing vendor, business area, and other critical relationships. Evaluated, purchased, and oversaw implementation of technical solutions to address critical business needs, especially as they related to communications, mobility, training, disaster recovery, and security. Created internal policies, processes, and procedures to ensure alignment with organizational goals, regulatory requirements, and industry best practices. Served as chair or co-chair on multiple inter-agency panels, committees, and working groups, both within the county and at the state level.
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  • Pinellas County Tax Collector
    Deputy, Business Support Solutions
    Pinellas County Tax Collector Jul 2020 - Jan 2023
    Clearwater, Fl, Us
    Ensure technology aligns with and advances the business objectives of the organization by implementing initiatives with strong focus on enhancing internal/external customer experience and security, empowering the workforce to excel, overseeing hosted and on-premises solutions, and managing vendor, business area, and other critical relationships.
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  • Florida Department Of Children And Families
    Regional It Manager
    Florida Department Of Children And Families Dec 2015 - Jul 2020
    Tallahassee, Florida, Us
    Manage a regional multi-location IT team responsible for support of local area network equipment, proprietary web-based systems, and file and database servers as well as providing identity and access management (IAM) and desktop support services for on-premises, off-site, and telecommuting leadership, operational, and call center staff.-Evaluated, purchased, and implemented technical solutions to address critical business needs, especially as they relate to communications, mobility, training, disaster recovery, data backup, and security. -Ensured a stable and reliable technical infrastructure, including life-cycle management of desktop, network, and server equipment.-Oversaw IT team responsible for support of local servers and network equipment, application development and support, identity and access management (IAM), desktop support, technical purchases, software licensing, and establishing end-user hardware/software standards.-Provide KPI and metric-based information as needed, including development of reporting processes where needed.-Coordinate and ensure performance requirements are met by external vendors providing support, services, goods, and/or system hosting.Projects:-Implemented IP-based building security camera system, including integration of existing legacy system and expansion of camera system to new locations-Proposed and helped create 360 training videos designed to help reduce training time when on-boarding new field workers and increase effectiveness of recruiting process.-Planned, implemented, and helped support technology used to run post-hurricane Irma and Michael disaster relief DSNAP sites previously referred to as the "Food for Florida" program in 10 Florida locations plus supported multiple virtual DSNAP events. -Recommended, purchased, and implemented digital signage system to improve communications and employee engagement as well as to provide timely updates as needed to staff.
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  • Raymond James Financial, Inc.
    Manager, Identity And Access Management (Iam) Operations
    Raymond James Financial, Inc. Jan 2015 - Jul 2015
    St. Petersburg, Florida, Us
    Ensured appropriate access to networks and centralized business applications across the firm’s technology environments. Responsible for service delivery solutions including prioritization, continuous improvement, stakeholder engagement and governance decisions. Administered, monitored, evaluated, and analyzed system access control and security features, and business processes and procedures to protect data and systems from unauthorized access. Managed the strategy and roadmap implementation for Identity and Access Management, including being accountable for meeting increasingly rigorous compliance requirements. Managed direct reports in multiple locations as well as a remote offshore team.
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  • Raymond James Financial, Inc.
    Manager, Capital Markets Technologies Support
    Raymond James Financial, Inc. Jan 2011 - Jan 2015
    St. Petersburg, Florida, Us
    Managed 2nd and 3rd-level business-focused technology support unit responsible for assisting domestic and international users with computing and mobile device technical needs. Directly oversaw technicians and support staff located in multiple domestic locations. Coordinated support for international locations with techs located in Paris and London. Responsible for proactively investigating and implementing new technology as appropriate and adapting available technology to meet business needs, including technologies relating to video conferencing, cloud-based storage, personal productivity, and mobile/remote system access. Coordinated communication between business divisions and Information Technology about business-related technical needs and enterprise-wide hardware, software, infrastructure, security processes, procedures, and resources. Analyzed and audited data relating to customers, inventory, and service. Created scheduled and ad-hoc reports to monitor metric-related data, performance levels, and to meet special needs.
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  • Raymond James Financial, Inc.
    Technologies Support Supervisor
    Raymond James Financial, Inc. Sep 2006 - Jan 2011
    St. Petersburg, Florida, Us
    Managed 1st, 2nd, and 3rd-level business-focused technology support unit responsible for assisting domestic and international users with computing and mobile device technical needs. Supervised technicians located both on-site and in off-site locations. Responsible for proactively investigating and implementing new technology as appropriate and adapting available technology to meet business needs. Analyzed and audited data relating to customers, inventory, and service. Created scheduled and ad-hoc reports to monitor metric-related data, performance levels, and to meet special needs. Coordinated communication between Equity Capital Markets, an internal business area, and Information Technology about business-related technical needs and enterprise-wide hardware, software, infrastructure, security processes, procedures, and resources.
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  • University Of South Florida
    Fcaas Network/Database/Support Supervisor
    University Of South Florida Mar 2001 - Aug 2006
    Tampa, Florida, Us
    Managed Network Support area which was responsible for server backup, tape library management, database and server security, server administration (NT and 2003), and LAN/WAN connectivity issues. Also managed Technical Support area which was responsible for providing technical support to over 50 educational institutions statewide and all web users of FACTS, Florida’s official on-line student advising system, normal operational quality assurance, and internal change management. Customized internal web interfaces and designed departmental support, testing, and reporting web site. Evaluated, customized, implemented, and administrated Customer Relations Management (CRM) software system. Administered and ensured adequate backup of all internal and production Oracle databases. Installed and administered change management software (Rational ClearQuest.) Assisted with evaluation and oversaw installation of network management software (Tivoli) and IBM Director. Programmed and configured support applications. Created and taught classroom, telephone, and on-line web-application training to multiple external institutions. Designed, built, populated, and reported from a data warehouse. Devised, coded, and implemented appropriate data pulls from production system into data repository databases using scheduled jobs. Created ad-hoc administrative reports and internal tracking databases as appropriate to departmental needs. Coordinated, tracked, and reported project status of multiple internal projects. Familiar with Rational Analyst Studio tools.
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  • University Of South Florida
    Information Architect
    University Of South Florida May 2000 - Mar 2001
    Tampa, Florida, Us
    Responsible for implementing the metadata warehouse used to integrate database structure, user documentation, business rules, and system/ glossary for multiple enterprise-wide systems. Implementation includes marketing, creating or locating content, repository set-up and configuration, and user training. Systems included in this project included the student information system (Banner), Human Resources (PeopleSoft), and telecommunications tracking and billing system (Axis).
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  • University Of South Florida
    It Project Manager
    University Of South Florida Jul 1998 - May 2000
    Tampa, Florida, Us
    Implemented new Oracle-based Telecommunications Administration System; involved designing workflow between multiple work groups, created data feeds for both internal and external usage, and migrated billing, inventory, facilities, and service issues from previously used Informix system. (System invoices over $5 million dollars annually, and tracked facilities, inventory, and service requests for over 20,000 separate lines distributed throughout the state of Florida.) System implementation included creation of specialized custom queries, reports, and interfaces. Coordinated with vendors, supplied user training, provided telecommunications data sources to external vendors, and administered the Oracle back-end as the primary Oracle DBA.
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  • University Of South Florida
    It User Services Support Manager
    University Of South Florida Sep 1995 - Jul 1998
    Tampa, Florida, Us
    Managed Information Technologies User Service area, (supported over 500 users with PC software, network, internet, and mainframe connectivity issues, and assisted over 5,000 users with utilizing and troubleshooting telecommunication resources). Administered internally used computer-based training course system and Help Desk tracking System. Created and co-maintained the Customer Service web site. Provided 2nd level technical support for users of PC software. Performed office automation tasks including planning, creating, and migration to Microsoft Access and other products. Developed and taught PC application courses.
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  • University Of South Florida
    Associate - University Budgets
    University Of South Florida Apr 1994 - Sep 1995
    Tampa, Florida, Us
    Created Microsoft Access databases to gather data and generate various reports as needed by administrative and legislative personnel. Databases were used to track University's budget (including E&G funding of over $1,000,000), created batch files used to upload all university allocated budget to mainframe at beginning of fiscal year, and then used to reconcile throughout the year.
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  • University Of South Florida
    Cash Operations Associate - Marshall Center Business Office
    University Of South Florida Jul 1991 - Apr 1994
    Tampa, Florida, Us
    Created spreadsheets and forms to gather data, track trends, and produce reports. Trained cashiers on policies and procedures, informed Marshall Center management of significant or continuing problems, deposited payments and sales in the bank, centrally billed departments, and reconciled SAMAS ledgers showing payments. Some Accounts Receivable duties.
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  • University Of South Florida
    Sr. Clerk
    University Of South Florida May 1990 - Jul 1991
    Tampa, Florida, Us
    Audited forms and financial information submitted by students requesting financial aid. Worked and entered data in the student information system. Miscellaneous clerical and bookkeeping functions.
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Jennifer Bryant Skills

Sharepoint Integration Databases Visio Business Analysis Management Security Sdlc Technical Support Itil It Management Hardware Active Directory Information Technology Enterprise Software Windows Server Vendor Management Telecommunications Disaster Recovery Requirements Analysis Testing Microsoft Office Software Documentation Project Management It Strategy Sql Windows Servers Collaborative Leadership Troubleshooting Communication Skills Operating Systems Training Technical Writing Business Process Microsoft Sql Server Process Improvement Requirements Gathering Video Conferencing International Support Business Requirements Tableau Office 365 Team Leadership Leadership Team Building Office 365 Administration 360 Video Cloud Storage Cloud Security Solution Architecture Mobile Technology Analysis Quality Assurance Data Center It Operations Offshore Outsourcing Cloud Computing

Jennifer Bryant Education Details

  • University Of South Florida
    University Of South Florida
    Educational/Instructional Technology
  • University Of South Florida
    University Of South Florida
    Psychology
  • Lasalle Computer Learning Center
    Lasalle Computer Learning Center
    Project Management
  • St. Petersburg College
    St. Petersburg College
    General Studies

Frequently Asked Questions about Jennifer Bryant

What company does Jennifer Bryant work for?

Jennifer Bryant works for Pinellas County Tax Collector

What is Jennifer Bryant's role at the current company?

Jennifer Bryant's current role is Director, Innovation and Technology.

What is Jennifer Bryant's email address?

Jennifer Bryant's email address is je****@****ies.com

What is Jennifer Bryant's direct phone number?

Jennifer Bryant's direct phone number is +181380*****

What schools did Jennifer Bryant attend?

Jennifer Bryant attended University Of South Florida, University Of South Florida, Lasalle Computer Learning Center, St. Petersburg College.

What are some of Jennifer Bryant's interests?

Jennifer Bryant has interest in Animal Welfare, Education.

What skills is Jennifer Bryant known for?

Jennifer Bryant has skills like Sharepoint, Integration, Databases, Visio, Business Analysis, Management, Security, Sdlc, Technical Support, Itil, It Management, Hardware.

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