Gurmit Kaur Email & Phone Number

Winnipeg, Manitoba, Canada

• Fields internal and external customer inquiries to the Service Department• Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced• Maintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Office Supervisor & Service Manager• Maintains Service Department filing and records• Updates customer profiles using… Show more • Fields internal and external customer inquiries to the Service Department• Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced• Maintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Office Supervisor & Service Manager• Maintains Service Department filing and records• Updates customer profiles using equipment, hours, or other information from the customer work orders.• Maintains accessories and supplies and prepares replacement orders• CDK and Paccar solution software knowledge. • Process warranty and/or product improvement claims including the computation of charges, submission and follow-up.• Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.• Strong communication and customer relations skills.• Computer-literate with the ability to learn and become proficient in any software programs. Show less

Uae

Winnipeg, Manitoba, Canada

• Along with Boost truck and trailer shop, supervise OK TIRE shops simultaneously. • Assign jobs to mechanics and create schedules for repair/ maintenance of trucks and trailers, so it’s always completed on time. Inspecting mechanics’ repairs • Inspect machinery installed and repaired by mechanics & maintain logs of machine repair and maintenance, conduct job performance assessments and keep track of mechanic production. • Estimate time and material costs on heavy duty truck and… Show more • Along with Boost truck and trailer shop, supervise OK TIRE shops simultaneously. • Assign jobs to mechanics and create schedules for repair/ maintenance of trucks and trailers, so it’s always completed on time. Inspecting mechanics’ repairs • Inspect machinery installed and repaired by mechanics & maintain logs of machine repair and maintenance, conduct job performance assessments and keep track of mechanic production. • Estimate time and material costs on heavy duty truck and trailer repairs.• Monitor and reorder stock as needed to support service operations.• Perform service calls for emergency breakdowns.• Coordinate daily safety checks with drivers on all vehicles and heavy equipment.• Working and well versed with Quick-Book, Costar and Auto Integrated software and understand basic computer applications and programs.• Delivered excellent customer service by addressing and resolving customer inquiries and complaints. • Generating all invoices and handling all payment collections and other cash flow. Show less

R3T 0A1, Winnipeg, Manitoba, Canada

• Supervise, lead and work with mechanics team, providing guidance and delegating tasks as needed.• Perform repairs and preventive maintenance services on fleet vehicles and heavy-duty equipment’s.• Estimate time and material costs on heavy duty truck and trailer repairs.• Monitor and reorder stock as needed to support service operations.• Perform service calls for emergency breakdowns.• Coordinate daily safety checks with drivers on all vehicles and heavy… Show more • Supervise, lead and work with mechanics team, providing guidance and delegating tasks as needed.• Perform repairs and preventive maintenance services on fleet vehicles and heavy-duty equipment’s.• Estimate time and material costs on heavy duty truck and trailer repairs.• Monitor and reorder stock as needed to support service operations.• Perform service calls for emergency breakdowns.• Coordinate daily safety checks with drivers on all vehicles and heavy equipment.• Maintain clean and safe work area in compliance with company standards.• Perform all work in accordance with established safety procedures.• Complete required repairs and maintenance paperwork utilizing maintenance software programs - Costar, Full Bay, and Quick book.• Worked and well versed with Quick-Book, Full-Bay, and Costar software.• Available to work overtime as needed.• Established QuickBooks accounting system to reflect accurate financial records.• Issue client invoices and update payment records in the system.• Receive and answer calls and emails.• Preparing & Process payroll• Handling customer's jobs and complaints.• Delivered excellent customer service by addressing and resolving customer inquiries and complaints. Show less

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

• Growth and Development of students through academic and co-curricular activities like dance, role play, skates and swimming.