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Vicky Lam is listed as Student at Southern Alberta Institute of Technology (SAIT) based in Canada. AeroLeads shows a matched LinkedIn profile for Vicky Lam.
Vicky Lam previously worked as Senior Securities Specialist at Standard Chartered and Senior Premium Executive at Standard Chartered. Vicky Lam holds Diploma Of Education, Business Administration from Southern Alberta Institute Of Technology (Sait).
• Current student of SAIT’s Business Administration – Major in Financial Services• Customer service and sales experience in Banking (2008 - 2023)• Excellent team player with high flexibility and cooperative• Resourceful, organized with high attention to detail and adaptive to changes• Proficient in working with numbers • Familiar with retail banking services and products• Proficient in English, Cantonese, and Mandarin
A career timeline built from the work history available for this profile.
Hong Kong, Hong Kong Sar
• Utilized attention to detail and knowledge of financial markets to accurately place securities orders for clients over the phone• Resolved clients’ inquiries by providing timely and professional responses• Long Service Awarded (5 years)
Hong Kong, Hong Kong Sar
• Utilized communication and customer service skills to build strong relationships with Premium Segment clients• Successfully referred 90 clients to specialists, resulting in a 20% increase in revenue• Researched and analyzed market trends to develop strategies that increased Foreign Exchange business by 15%• Responded to clients’ inquiries in a timely and professional manner, resulting in a 95% satisfaction rate• “Conduct Hero” Awarded
Hong Kong, Hong Kong Sar
• Delivered exceptional customer service to clients by providing timely and accurate information about Insurance, Mortgage, Credit Card, Time Deposit, and Account Opening• Resolved clients’ inquiries by providing timely and professional responses and assisting clients with digital banking usage
Hong Kong, Hong Kong Sar
• Managed daily transaction and clerical duties, ensuring accuracy and efficiency• Successfully opened new accounts for local and overseas clients and processed telegraphic transfers and professional services to clients
Hong Kong, Hong Kong Sar
• Processed over 100 cash and non-cash transactions per day with 100% accuracy and provided timely and professional internal support to branch staff• Delivered exceptional customer service to clients by providing solutions to solve their problems and meet their needs
Hong Kong, Hong Kong Sar
• Delivered cash services in local and foreign currencies with outstanding accuracy and handled clients’ banking enquiries• Referred potential clients to Relationship Managers, resulting in significant increase in revenue
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Vicky Lam is listed as Student at Southern Alberta Institute of Technology (SAIT).
Vicky Lam is based in Canada.
Vicky Lam has worked for Standard Chartered, The Bank Of East Asia, Limited (Bea), Citi, and Hang Seng Bank.
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Vicky Lam holds Diploma Of Education, Business Administration from Southern Alberta Institute Of Technology (Sait).
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