Minsook Lee Email & Phone Number

Milpitas, California, Us

Milpitas, California, Us

● Develop weekly bookings snapshot report to drive insights regarding order status, forecast, and risk/upsides.● Proactively analyze sales orders in SAP HANA for allocations, shipment holds, configuration issues, and pricing.● Partner with Finance to complete quarter-end close activities including bookings reconciliation and VPA/bundles review.● Provide cross-functional support across Division Sales, Master Scheduler, Configuration Analyst, and Marketing to manageshipments and address any inquiries regarding order conditions, quotes, and schedules..● Review and manage approvals for non-standard terms and conditions in accordance with Corporate Bookings policy.

Icheon, Gyeonggi-Do, Kr

A global leader of semiconductor such as DRAM, NAND flash, and System IC including CMOS Image Sensors. Ranked 2nd position with a 23% worldwide market share in DRAM market, and 8th position in overall global semiconductor market. • Provide overall sales operations support for company’s largest accounts including Apple, SanDisk, Lab126, Qualcomm, and Juniper.• Act as a primary liaison with all cross-functional business partners involved in the order process, managing complete logistical cycle to ensure high customer satisfaction.• Collaborate with sales account management, product quality development, and technical marketing teams to address customer requests, such as delivering price quotes and distributing samples, in efficient manner.• Secure customer data to open new accounts and/or to apply or increase customer’s credit limit.• Maintain effective communication with customers to resolve any complicated issues, such as on-site scrap, quality issue RMA, and stolen shipments promptly.• Provide ad hoc and interval reporting on business progress to the Sales and Operations Leadership including but not limited to hub reconciliation, backlog, sales analysis, and month-to-date sales attainments. • Coordinate with corporate headquarter team for product planning to ensure materials are provided according to customer’s schedule.• Volunteered in company's HR program to support the development of a healthy internal culture that retains employees and encourages their professional development.

Start-up IT company that offers global social music network platform. Exclusive provider of an online studio for musicians to create their own music, to collaborate with each other, and to advertise themselves. • Assisted with the company’s initial set up by registering its Trademark on United States Patent and Trademark Office website.• Tested and analyzed BETA version of company’s website, and created an error report to drive improvements.• Coordinated with copyright related organizations to ensure that company avoids any legal issues in the future.• Created a step-by-step user guide/manual on how to use company’s website. • Provided marketing support by uploading most up-to-date music contents daily on company’s social networking sites such as Facebook.• Attracted worldwide end-users by updating global music charts weekly on company’s website.

Manufacturer and wholesaler for luggage and travel gear in business since 1986. Known for superb quality and competitive prices in mid-to-low income schools and universities, small-to-medium independent retail and promotional product industries. Known brands include Western Pack and Doumi branded products. • Directly interacted with end-users, school bookstores, and retail/online business customers, playing a critical role in managing relationships.• Understood each client’s business and developed a customized marketing strategy plan.• Proactively made outbound calls and emails to targeted potential customers to introduce company’s products, monthly specials, and last call clearance items.• Communicated with both active and inactive clients to uncover their needs, inform and educate about new products or any modifications on products.• Aligned and collaborated with internal departments daily to ensure any client issues were solved in a prompt and efficient manner.• Oversaw warranty department to approve any warranty claims. • Coordinated and organized customized projects aggressively to have them completed in advance of client’s deadline.

Export well-known brand products to Asian market, especially in Korea. Specialized in baby gears, kitchenware, and outdoor products. • Oversaw daily sales and operations for the business, leading a team of 7 people. • Created and implemented new marketing plans for company’s online websites and retail store to increase sales revenue significantly (i.e. local mailing coupon books and advertisement in Social Networking Sites).• Looked to the future trend of the business using various sources to research current industry trends and competition. • Discovered new products weekly to introduce them to targeted buyers.• Tracked record of Purchase Orders with full Profit & Loss accountability.• Provided excellent customer service and solved both internal and external problems promptly with appropriate solutions.