Natasha Lockhart Lpc, Ctmh, Ccatp Email & Phone Number

Atlanta, Ga, Us

Valdosta Area

Individual, Family, and Couples counseling in a private practice setting.

Powder Springs, Georgia, United States

Individual, Family and Couples counseling in a private practice setting.

Remote

Individual adult and Teen Counseling remotely via a secure HIPAA compliant platform

Greater Atlanta Area

Individual, Family and Couples counseling in a private practice setting.

Create rapport with clients and implement appropriate clinical interventions.Lead clinical communicator and liaison to managed care organizations regarding issues ofcases, denials, professionalism, clinical interactions, quality of care, and changes in insuranceplans.Gather criminal history and information about all pending charges on potential clients.Complete an intake and screening of clients to determine eligibility for program participation.Maintain documentation of all cases, with well-kept files and progress reports.Maintain the online database; Maine Office of Substance Abuse, Management InformationSystem.Cultivate a supportive and collaborative relationship with the presiding criminal justicepersons (lawyer, parole/probation officer), treatment providers, and all other members of theDrug Court team.Lead IOP/OP groups and conduct individual sessions.Serve Populations of: Adults, Family, and Adolescents.Maintain timely clinical communication with Behavioral staff members and physicians.Initiate written communication to patients regarding denial of care, and initiates appeal process

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Conducted weekly individual, family and group therapy sessions with children, adolescents,and the elderly· Discussed and processed with clients their feelings in a safe and in a healthymanner/environment.· Worked with children in small age appropriate groups utilizing creative activities to identifyfeelings and needs.· Conducted group with adults to participate and provided resources to support them throughgrief and trauma.· Provided play therapy to clients aged 10 years and younger using the Child-Centered PlayTherapy (CCPT) approach· Maintained a case load of approximately 15 -20 weekly clients.· Created treatment plans, process notes, and diagnostic summaries.· Conducted bereavement/trauma assessments and note progress chart to ensure compliancewith treatment plan.· Organized and participated in fundraisers for the agency including establishing relationshipswith local vendors and ensuring their continued support, obtaining donated prizes,registration and ticket sales, and event marketing at churches, schools, community centers andpublic parks to provide a safe place and resource in the community to promote recovery andhealing as well as address grief/trauma therapy as a public healthy preventative service.

Greater Atlanta Area

As clinical team lead I worked closely with the Clinical Director to help oversee delivery of consumer support services for assigned location. I supervised personnel to achieve clinical, and financial objectives within general resources and reimbursement models. I worked to ensure compliance with regulatory requirements through quality assurance activities. In addition, I provided services that promote consumer choice and facilitate independence.Other duties include:Supervised assigned staffCrisis Assessment and medical/behavioral emergencyCompleted Interpretative summariesDeveloped crisis/treatment/behavioral plans and goals for clientsprogress notes, summaries, and dischargesProvided group and individual counseling servicesSkills teachingCase managementImplemented the treatment/rehabilitative activities and strategiesCrisis preventionReported significant/major incidents or accidentsEstablished high level of mutual trust and support with othersIdentified successes and areas for improvement for employeesDelegated tasks or responsibilities for the purpose of developing others' abilitiesRewarded good performance and promoted employee recognitionCoordinated staff training designated to meet staff educational needs, licensing standards, and consumer needsCompleted employee evaluations when scheduledProvided and promoteed consumer choice and facilitates independencePerformed other duties designed to improve employee effectiveness as a member of the teamPromoted/encouraged community integration and choice makingNotified proper authorities of circumstances or situations that present possible health hazardsObserved and implemented established policies on health, safety, security, code of conduct, regulation, and company policies.

Greater Atlanta Area

Created rapport with clients and implement appropriate clinical interventions.Maintained documentation of all cases, with well-kept files and progress reports.Led IOP/OP groups and conduct individual sessions.Served Populations of: Adults, Family, and Adolescents.Maintained timely clinical communication with Behavioral staff members and physicians.Conducted weekly individual, family and group therapy sessions with children, adolescents,and the elderlyDiscussed and processed with clients their feelings in a safe and in a healthymanner/environment.Worked with children in small age appropriate groups utilizing creative activities to identifyfeelings and needs.Conducted group with adults to participate and provided resources to support them throughgrief and trauma.Provided play therapy to clients aged 10 years and younger using the Child-Centered PlayTherapy (CCPT) approachMaintained a case load of approximately 15 -20 weekly clients.Created treatment plans, process notes, and diagnostic summaries.Conducted bereavement/trauma assessments and note progress chart to ensure compliancewith treatment plan.

Atlanta, Georgia

Met with clients to provide service information; guided the client in understanding his/herillness or addiction and contributing personal, social and economic factors; advised clients ofcommunity resources; and made referrals and other arrangements including advocacy andassistance. Worked with community agencies as required to assist clients in their service plans and in copingwith daily activities and environmental needs, such as housing, medical care and employment.Identified, established and utilized a variety of community resources for the alcoholic or othersubstance abusers.Consulted with other professionals when clinical expertise is needed in development of treatmentplans.Attended staff conferences and related meetings to coordinate activities with other divisions ofthe department, other County departments and community groups and providers.Provided information and make presentations to community groups and others concerningaddictive behavior and services available.Provided education/prevention to a variety of groups.Monitored compliance with court ordered or related referrals.Prepared reports, case summaries, and correspondence as required; maintain case histories andwork records, including required statistics.Performed related duties as assigned.

Greater Minneapolis-St. Paul Area

Graduate Student for Master of Science in Clinical Mental Health Counseling.

Undergraduate student of psychology with a minor in philosophy.

Scheduler/Patient-Nurse Liaison for 8-12 nurses in a Preventative Care Department dealing specifically with high priority cases ($50k, $25k, $15k, $5k). Established and coordinated the work schedules and assignments for nursing staff, in accordance to workload and patient need. Referred patients to appropriate healthcare services, and resources. Explained policies, procedures, and services to patients. Investigated and directed patient inquires or complaints to appropriate medical staff and conducted follow up to ensure satisfactory resolution. Also advocated for clients and patients to resolve crisis.Key Accomplishments:Managed a high-volume workload within a deadline-driven environmentConsistently met performance benchmarks in all areas (speed, accuracy, volume)

in a call center environment conversing with customers/passengers by telephone providing information about services, taking and entering orders, canceling accounts, reservations, and obtaining details of complaints. Kept records of customer/passenger interactions or transactions, recorded details of inquiries, complaints, or comments, as well as any actions taken. Checked to ensure that appropriate changes were made to resolve customers' problems. Referred unresolved customer/passenger grievances to designated departments for further investigation. Obtained and examined all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions or any other factors that may have prevented passenger/customer satisfaction.Customer Service Agent in a fast paced call center environment answering inquiries regarding information such as schedules, accommodations, procedures, and policies. Determined whether space was available on travel dates requested by customers/passengers, and assigned requested spaces when available. Informed customers/passengers of essential travel information, such as travel times, transportation connections, along with medical, passport and/or visa requirements.

Masters, Science Mental Health Counseling W; Trauma And Crisis

Activities and Societies: Member of Chi Sigma Iota (CSI) Omega Zeta Chapter Golden Key International Honour Society

Ba, Psychology