Michelle S. Baker ☁

Michelle S. Baker ☁ Email and Phone Number

Innovative Salesforce & Business Systems Leader | Driving Scalable Solutions, Data-Driven Insights, and Team Excellence @ Octopus Deploy
Australia
Michelle S. Baker ☁'s Location
Greater Prescott, AZ Area, United States, United States
Michelle S. Baker ☁'s Contact Details

Michelle S. Baker ☁ work email

Michelle S. Baker ☁ personal email

About Michelle S. Baker ☁

Seasoned technology leader with over 15 years of experience driving strategy, optimizing platforms, and leading technical teams across diverse industries. Proven track record of aligning business goals with technical solutions to deliver transformative outcomes. Expertise in Salesforce, business system integration, and process improvement with a strong emphasis on mentorship and cross-functional collaboration. Lifelong learner committed to leveraging innovative platforms and delivering scalable solutions.5x Salesforce Certified Professional11+ years of Salesforce experienceExpert in aligning Salesforce and business systems with organizational strategies to drive efficiency, innovation, and user adoption.Core Competencies:Salesforce Platform OwnershipBusiness Systems Integration & OptimizationTeam Leadership & MentorshipAgile, Scrum, & SDLC MethodologiesStakeholder Management & CommunicationStrategic Roadmapping & GovernanceQA Testing & DocumentationData Management and Lifecycle TrackingChange Management & User Training Proficient In:Salesforce (Sales, Service, Community, Education, Nonprofit Cloud, CPQ, Account Engagement/Pardot), AutoRABIT, Azure DevOps, Elements.io, NetSuite, Ellucian Banner ERP, LMS Systems (Canvas, Blackboard, Absorb), Lucid Suite, Microsoft 365, SMS systems and various project management tools (Wrike, Trello, Asana)

Michelle S. Baker ☁'s Current Company Details
Octopus Deploy

Octopus Deploy

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Innovative Salesforce & Business Systems Leader | Driving Scalable Solutions, Data-Driven Insights, and Team Excellence
Australia
Employees:
354
Michelle S. Baker ☁ Work Experience Details
  • Octopus Deploy
    Octopus Deploy
    Australia
  • Linq
    Senior Salesforce Administrator
    Linq Dec 2024 - Present
    Wilmington, North Carolina, Us
    ● Spearheaded Salesforce platform strategy to align with LINQ’s Go-to-Market (GTM) initiatives, ensuring scalable and innovative solutions across business systems● Partnered with stakeholders to gather requirements and design sustainable system enhancements that supported organizational goals● Provided leadership in cross-functional collaboration, ensuring cohesive implementation of Salesforce capabilities and integrated GTM tools, including HighSpot, SalesLoft, and Hubspot● Mentored junior team members to build expertise in Salesforce and ensure continuous platform optimization● Led triage and resolution of technical issues, maintaining system uptime and data integrity● Developed strategic roadmaps for Salesforce enhancements, prioritizing high-value features and system maintenance● Collaborated on data-driven initiatives to support reporting needs, ensuring compliance with governance standards
  • Girls Who Code
    Senior Manager Salesforce
    Girls Who Code May 2023 - Oct 2024
    New York, New York, Us
    ● Directed Salesforce platform strategy, aligning technology infrastructure with organizational objectives to optimize processes and data integrity● Managed and mentored the Salesforce and support teams, fostering continuous learning and professional growth● Engaged with executives and stakeholders to prioritize needs and develop a scalable Salesforce roadmap● Implemented best practices for software development lifecycle, QA testing, and release management● Ensured compliance with data governance policies and optimized reporting for ELT and board members
  • Vectorx
    Salesforce Solutions Consultant, Salesforce Product Manager
    Vectorx Nov 2019 - May 2023
    Buford, Ga, Us
    ● Designed and implemented Salesforce solutions across multiple industries to address complex client requirements● Led Agile teams in executing projects, data migrations, and configuration tasks, ensuring adherence to Salesforce best practices● Conducted quality assurance testing, deployment planning, and end-user training to ensure solution adoption● Produced comprehensive documentation for training and project deliverables
  • Northern Arizona Tech Alliance
    Board Member
    Northern Arizona Tech Alliance Jun 2019 - Dec 2020
    Helping to expand the tech community in Northern Arizona by attracting technology companies and investment, facilitating innovation opportunities for existing businesses to compete in global markets, and liaison with economic development organizations to promote economic growth in high-wage jobs.
  • Client Communications
    Founder, Consulting Director
    Client Communications Feb 2018 - Nov 2019
    ● Provided business process analysis and system recommendations to improve customer relationship management and marketing initiatives● Managed CRM implementations, integrations, and upgrades, including training and ongoing support● Developed and executed tailored communication strategies, workflows, and data-driven insights
  • Yavapai College
    Technical Team Manager - Salesforce Product Manager
    Yavapai College Sep 2014 - Jan 2018
    Prescott, Az, Us
    ● Directed a team responsible for integrating student development systems and Salesforce administration● Spearheaded the implementation of testing, training, and tracking processes to enhance system functionality● Collaborated with institutional departments to manage large-scale technology projects and optimize operations
  • Bazaarvoice
    Revenue Accounting Analyst
    Bazaarvoice Apr 2013 - Dec 2013
    Austin, Texas, Us
  • Jones Energy, Ltd.
    Financial Analyst / Project Manager
    Jones Energy, Ltd. Aug 2009 - Apr 2013

Michelle S. Baker ☁ Skills

Due Diligence Microsoft Office Accounting Powerpoint Microsoft Word Customer Service Sales Project Management Energy Contract Management Microsoft Excel Leadership Marketing Financial Analysis Financial Modeling Financial Reporting Project Planning Auditing Upstream Oil/gas Energy Industry Technical Writing Real Estate Finance Revenue Forecasting Revenue Recognition Revenue Analysis Strategic Financial Planning Marketing Analytics Microsoft Publisher Saas Space Planning Technical Communication Technical Documentation Public Speaking Salesforce.com Administration System Implementations System Administration System Deployment System Testing System Integration Testing Customer Relationship Management Crm Databases Salesforce Email Marketing Email Management Email Campaigning Social Media Social Media Marketing Sms

Michelle S. Baker ☁ Education Details

  • Cornell University
    Cornell University
    Technology Leadership
  • Arizona State University
    Arizona State University
    Technical And Scientific Communication
  • The University Of Kansas
    The University Of Kansas
    Architectural Studies

Frequently Asked Questions about Michelle S. Baker ☁

What company does Michelle S. Baker ☁ work for?

Michelle S. Baker ☁ works for Octopus Deploy

What is Michelle S. Baker ☁'s role at the current company?

Michelle S. Baker ☁'s current role is Innovative Salesforce & Business Systems Leader | Driving Scalable Solutions, Data-Driven Insights, and Team Excellence.

What is Michelle S. Baker ☁'s email address?

Michelle S. Baker ☁'s email address is sh****@****ail.com

What schools did Michelle S. Baker ☁ attend?

Michelle S. Baker ☁ attended Cornell University, Arizona State University, The University Of Kansas.

What are some of Michelle S. Baker ☁'s interests?

Michelle S. Baker ☁ has interest in Org, Www, Economic Empowerment, Environment, Education, Usvetsinc, Community Volunteer, Science And Technology, Human Rights, Arts And Culture.

What skills is Michelle S. Baker ☁ known for?

Michelle S. Baker ☁ has skills like Due Diligence, Microsoft Office, Accounting, Powerpoint, Microsoft Word, Customer Service, Sales, Project Management, Energy, Contract Management, Microsoft Excel, Leadership.

Who are Michelle S. Baker ☁'s colleagues?

Michelle S. Baker ☁'s colleagues are Kailen Garcia, Paul Calvert, Adam Mccoy, Katherine Setiadarma, Jenna Valkas, Sean Woodliffe, Ray Nham.

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