Incident Response Manager
CurrentProvide vision and leadership for enterprise-wide cybersecurity initiatives. Manage enterprise cybersecurity incident management structure, policies, processes, and metrics globally across over eight international and 45 ship-side locations. Create strategic initiatives, advise CISO on alignment with business objectives, and guide senior IT management on implementation. Advise and guide senior management, legal, audit, and HR regarding incident management and cyber investigations across the enterprise. Evaluate and prioritize cybersecurity projects based on enterprise cybersecurity strategy, cost, and capacity to drive change. Established Business Continuity Plan (BCP) and Disaster Recovery Plan (DRP) for enterprise incident management and computer forensics investigations.* Create a comprehensive Cybersecurity incident management program based upon enterprise risk management methodology from conception, including structure, policies, processes, and metrics* Conducted an efficiency assessment of the incident response group, executing the development and implementation of automated incident tools to enhance response time by over 200%. * Developed and managed an entire global enterprise-level incident response (IR) and investigation team for Royal Caribbean International, saving the corporation millions of dollars annually by eliminating the need to outsource cybersecurity operations and support. * Enhanced business lines based on current security threats, methodically sourcing intelligence, and comparing against defenses; additionally, sent out regular alert briefs to reduce incidents by 30%. * Bolstered robust working relationships with other cross-functional department leads, including legal, security, and privacy audit personnel, adding additional levels of cohesive communication.