Mark Snyder Email & Phone Number

Western Springs, IL, US

Chicago, Illinois, United States

Led development of centers of excellence (COE) focused on process and process mining. Developed COE Accelerators enabling clients to stand up fully baked process or technology COE's in record time.

Greater Chicago Area

• Spearheaded enterprise transformation, change management, and automation efforts for clients across multiple industries. Refined and applied scalable change management methods for a growing practice. Developed.
• Responsible for selling, driving pursuits, and managing over $80 million in consulting services.
• Consistently delivered highly reviewed, profitable client engagements that led to repeat business.
• Developed practical, scalable change management methods and trained consultants to apply them effectively.
• Launched, grew, and maintained all aspects of a Robotic Process Automation (RPA) practice over five years.
• Successfully incubated automation methods, tools, frameworks, sales, and led training of skilled resources.

Greater Chicago Area

• Directed enterprise transformation and client management operations with primary focus on and skilled expertise in leading planning and execution of enterprise and industry transformation efforts through development.
• Exceeded expectations with average 90% utilization rate while selling, driving pursuits, and managing over $25 million in consulting services.
• Provided hands-on leadership and oversight of consulting, quality assurance, and client engagement services for multiple long-term, multi-million-dollar projects.
• Accountable for all aspects of client relationship management strategy, providing high-level oversight of project timelines, budgets, and deliverables while serving as mentor to project managers and teams.
• Created strategic business plan and new business enablement strategy for leading insurance company, overseeing development of resulting business entity, including corporate financials, marketing, legal, operations, and.
• Orchestrated two-year information technology roadmap for key organizational, operational, infrastructure, application, and governance pain points to target current and future educational needs and technology.

Chicago, Illinois, United States

Led process design and organization change management engagements for multiple clients; built standard and repeatable project and change management methodology that successfully gained executive sponsorship, identified and communicated end-user change impacts, trained top-performing teams, and provided post-implementation support.

Greater Chicago Area

Recruited to lead transition of company from staff augmentation consultancy to healthcare provider and project-based services organization. Managed all sales-related functions related to healthcare technology services, including solution selling, client and consultant management initiatives, and methodology development. Drove threefold increase in.

Chicago, Illinois, United States

Oversaw all aspects of change management projects for teams of up to ten clients and consultants.

Bachelor Of Arts - Ba, Business & Economics

Master Of Business Administration (Mba), Real Estate & Finance