Mso Mazibuko - Gumbi is a Director : Publicity Events at GPVents T/A Gumbi Holdings PTY LTD. They possess expertise in management, performance management, change management, customer service, business process improvement and 40 more skills. Colleagues describe them as "Mso is one of the people I regard as pioneers in the Call or Contact Centre environments. She always is ahead of her peers in terms of what is happening in the Contact Centre Operations and it's technology that evolves so often. She always gathers information on her work environment and industry to make sure that her performance is of international stardard. Always has new ideas on how to do things in her work environment like improving performance, staff moral and saving… Show more" and "Mso is a very people-oriented and highly dedicated person. Her professionalism in managing one of EEMEA's biggest call centers is outstanding. Her industry knowledge was proven and recognised by her colleague CS Managers, the regional EEMEA team and superiors and many BPD's produced by Mso and her team were introduced and implemented in the whole EEMEA region."