Popularly known as Ms. O, she has been inspiring and empowering individuals and organizations that seek to the develop a competitive and profitable advantage by delivering dynamic training programs in Image Management, Professional Presence, Civility, Business Etiquette, International Protocol and Customer Service. She is the founder and President of the OJL Consulting Group and has been mentored by the masters of the industry. Ms.O is the first Filipina to be certified as a Professional Image Development Consultant by the London Image Institute and Imageworks Asia (Singapore). She is also a Certified International Etiquette and Protocol Consultant by the Protocol School of Washington, and is the recipient of the First Level of Certification from the Association of Image Consultants International,the leading and largest professional association of personal and corporate image consultants worldwide. With her commitment to better her craft, Ms. O is now the Director of Affiliate Development in the Philippines for Civility Experts Worldwide, Master Trainer for ICTC, and authorized Civility Experts Products Distributor. She is the only Filipina Certified Civility Expert by Culture Coach and Center for Organizational Cultural Competence. For over a decade, Ms. O’s talent as a trainer and passion for excellence has made her an icon in the local industry. She has mentored and coached aspiring image consultants and her naturally engaging charm & personality, her depth of experience and knowledge, and her passion for the industry cements her status as one of the stalwarts of professional image development in the Philippines today. With these credentials, there is no question that Ms. O is the most sought-after credible resource person on topics dealing with branding, civility, etiquette, health, beauty, fitness, and image management.