Marvin Sommerfeldt Email & Phone Number

Lewisville, Texas, United States

Happy to be back in Texas

Jacksonville, Florida, United States

Bastrop, Tx

Growing a store in a growing market. We started the year with double digit increases in CP. Unfortunately Covid 19 has the dealership cutting cost. It was my honor to lay the foundation for continued success and growth. I hope the core group at Lost Pines can continue the momentum in the face of these trying times.

I bring both energy and vision to my position. I am looking to join an organization with the commitment toward both growth and change. I am a no nonsense get it done individual. What that means to you is;I accept responsibility for my actions and those of my departmentsNo excuses for poor performanceA written plan with a time line for accomplishmentTotal focus on CSI & ESI (entrenched employees who don't want to change may not like me)A team player who works with other departments

Odessa/Midland, Texas Area

Back in West Texas assisting with Fixed Ops projects

• Earned “Best of the Best’ recognition for 2013• Customer Satisfaction Index (CSI) at or above manufacturer’s benchmark (except during construction)• Achieved and exceeded forecast in both sales and gross profit• Oversaw a successful apprentice program for new technicians• Developed and implemented a 3 day - 12 hour work schedule for support and express service positions• Provided vision and growth for fixed operation’s team• Expanded hours of operation from 7 AM to 7 PM Monday thru Saturday (47 technicians working in 43 bays). • Controlled warranty expense to be at or near 100% • Managed a 126 car loaner fleet. • 100 retail repair orders per day plus 25 internal repair orders per day. • Actively working with parts department to grow wholesale department.

• Oversaw 26 fixed operation departments located in Texas, Montana, and North Dakota. • Lead departments to yearly improvement in Sales, Retention and CSI.

• Strengthened the fixed operation’s performance for 2009.• Worked closely with the department managers to grow the business and strengthen the bottom line performances.• In 2009 tracked 13% increase in gross profit for parts, service, and body shop• Over 90% of the additional gross profit was going to net profit

• Contributed to annual business plans• Forecasted personnel, sales, and expense • Wrote training material for parts, service, and collision departments• Managed large projects with revenues exceeding $500,000Division Manager• Led and trained new fixed operations specialists.

I held numerous positions with increasing areas of repsonsibility. My job titles included;ASM, Dispatcher, Service Manager, Parts counterman, Parts Manager, Body Shop Manager, and Parts and Servce Director