Michael Soules Email & Phone Number

North Texas

We perform Mainframe services in architecting, implementing, and protecting mainframe data with local and remote replication, Basic HyperSwap, and 3DC implementations.

In this position I provide mainframe related business contiinuity services for HDS customers and assist them in replicating their mainframe business environment.

• Market and Business Analysis with an emphasis on new product strategic analysis.
• Leveraged extensive knowledge of HDS, Hitachi, and the global marketplace to architect a product business plan designed to invigorate current and potential customer base.
• Authored in-depth blueprint of a new business strategy designed to align business and technical functions.

Two-year assignment with Storage Marketing Group; division dedicated to GTM initiatives and part of Hitachi’s Software Division in Yokohama, Japan. Traveled globally to discuss Hitachi’s software solutions to strategic customers in the Americas, Europe, and Asia-Pacific. Solicited customer feedback on specific products and conducted ongoing market.

Primary product management and sales interface for Hitachi sales teams in the Americas. Collaborated with colleagues in the UK and Asia/Pacific to provide development a global marketplace view, enabling the creation of software solutions supporting global sales of $2B. Expert knowledge of Hitachi’s software products, requirements, and sales strategies.

Leveraged technical knowledge and business experience to assist system engineers and account managers in architecting technical solutions to align with business goals of large national and international customers. Managed processes for Interoperability Support Requests and Product Enhancement Requests for a revenue base of up to $80M annually. Primary.

Directed system engineering in supporting mainframe and open systems activities for a large telecommunications firm. Collaborated with Account Executive to architect business solutions and provide post-sales support for multiple data centers. Ensured ongoing positive customer service ratings by communicating regularly with their technical and management.

Primary focus in coordination of account activities with multi-million dollars invested in HDS hardware. Coordination included all service activities within the accounts from installation, daily configuration issues, and software related issues. Consultant to hardware engineers and managers on software related issues and acted as regional consultant from.

Post-sales technical software support onsite at customer locations

Technical Software position supporting customers mainframe environment

Technical Sales support

Bs Mathematics, Mathematics, Computer Science, Music

Activities and Societies: UTD Jazz Band

Physics

Mathematics, Science, Literature, Economics, Music

Activities and Societies: Mountain View Symphonic Band, Mountain View Jazz Band