Have now retired to the country in Victoria Australia

Project ManagementActively involved in driving project improvements.Driving Authorised Service Providers (Suppliers) and Quality improvements.Drive Efficiency programs.Driving implementation of Strategy and Blueprint.Project reviews, strategy, direction, change management and readiness.Cost of delivery assistance and guidance.Network Rollout Operational and Financial Performance. Drive corrective actions as a result of Root Call Analysis. Drive Field Service Organisation improvements, finances and delivery

Market Unit South East Asia Services Management Team memberGlobal Ericsson Delivery Manager participant setting global support and supply directionResponsible for all 2nd line Support and Supply, major escalation point.Monitor, advise and work with MU’s on Support & Supply performance. Chair of the Asia Pacific Service Delivery ForumMember of the Global Service Delivery Centre Australia Management teamProject Office Management, PM development and establishment of Project Office.Interface to all customers at all levels, MD/CTO to Engineer to Marketing.Represent Ericsson Bangladesh toward all areas of the Ericsson Global organization.Member of the Market Unit South East Asia Services Management Team. Member of Management Team in Bangladesh.Built a large team of engineers locally to provide support/supply in Bangladesh.Major tender involvement for all accounts in BangladeshDriven new ways of working and competence development of new and existing staff.