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Michael Specht Email & Phone Number

Head of Global Customer Success at Timely
Location: Greater Melbourne Area, Australia 19 work roles 1 school
1 work email found @gettimely.com 4 phones found area 141, 415, and 139 LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

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Work email m****@gettimely.com
Direct phone (141) ***-****
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Current company
Role
Head of Global Customer Success
Location
Greater Melbourne Area, Australia
Company size

Who is Michael Specht? Overview

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Michael Specht is listed as Head of Global Customer Success at Timely, a with 107 employees, based in Greater Melbourne Area, Australia. AeroLeads shows a work email signal at gettimely.com, phone signal with area code 141, 415, 139, and a matched LinkedIn profile for Michael Specht.

Michael Specht previously worked as Regional Manager - Asia Pacific at Timely and Head of Customer Success at Timely Salon And Spa Software. Michael Specht holds Grad Cert from Deakin University.

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Email format at Timely

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{first}@gettimely.com
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Profile bio

About Michael Specht

We’re here to grow the value of the beauty industry, with you and for you. Join the Timely community of 46,000 supportive & connected beauty professionals and get access to innovative business management software, award-winning customer support, education from the biggest industry names all over the world, and support from your peers.Timely is designed to suit your business at any size, stage and budget. We love helping you succeed, so come and join the Timely community today!

Listed skills include Change Management, Strategy, Performance Management, Human Resources, and 32 others.

Current workplace

Michael Specht's current company

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Timely
Timely
Head of Global Customer Success
dunedin, otago, new zealand
Website
Employees
107
AeroLeads page
19 roles · 36 years

Michael Specht work experience

A career timeline built from the work history available for this profile.

Head Of Global Customer Success

Current

Melbourne, Victoria, Australia

Apr 2022 - Present

Regional Manager - Asia Pacific

Melbourne, Victoria, Australia

Responsible for directing Timely's Go To Market strategy for our APAC Regions, but predominantly Australia and New Zealand. Working closely Head Office Product and Marketing functions, but will be ultimately accountable for meeting Timely’s revenue growth targets for the region.Ownership of our two key revenue functions across the region, Sales and Success.

Apr 2021 - Apr 2022

Head Of Customer Success

Melbourne, Australia

Built a brand new function at Timely covering onboarding and ongoing account management to drive revenue growth through product usage and feature adoption.Worked to ensure that as many of our customers as possible reach a “success state” in the first 30 days. Built an Account Management team who worked with our most valuable customers to understand their needs, educate them on new developments, and guide them into new tiers and revenue streams. During this period Timely grew ARR by 300%.

Mar 2018 - Apr 2021

Head Of Customer Success

Melbourne, Australia

Bridge is an easy to use app for tradies that want to streamline their business by professionally handling new customer leads, right through to quotes, invoices and payments.http://bridgeapp.com.au

Nov 2017 - Mar 2018

Head Of Customer Success

Melbourne, Australia

Ensuring our customers receive value from using our software. Fairly simple in concept but generally tough to execute.Also involved in partner development and our international expansion.

Jul 2015 - Nov 2017

Head Of Customer Success

Ensuring our customer receive value from using our software. Fairly simple in concept but generally tough to execute.Also involved in partner development our international expansion.

Jul 2015 - Nov 2015

Senior Analyst

Melbourne, Australia

Navigo Research is an independent advisory group operating under the Navigo brand. Navigo Research provides HR technology focused advisory services that are tightly integrated with industry based research data.This research data is created and maintained by Navigo Research from our own field activities and is specifically focused on the ANZ market.Navigo Research's sole purpose is to provide critical advice and guidance to our customers, regarding the best possible use of HR technology and how to leverage that investment to gain strategic advantage.Key Projects - Production of Australian HR Technology Report, HR Technology Market Scan for Higher Education Services, System Selection Process for a National Healthcare, Financial Services and Retirement Living organisation.

Mar 2013 - Nov 2015

Strategy & Product

Melbourne, Australia

Member of the Leadership team, reporting to the Managing Director. Core responsibilities include:- Leading definition and monitoring implementation of organisation strategy - both operational and growth. - Identification and Management of key strategic partnerships.- Managing implementation of new growth initiatives. - Product development strategy and direction.- Business development.

Sep 2014 - Jun 2015

Hr Systems Manager

Melbourne

Fixed term engagement responsible for the end to end management of their Time, Attendance and Rostering (Kronos) project; including business case development, board approval, selection, implementation, risk management, vendor management and overall change management. Project involves migration of all non-medical staff (5,000) from their existing rostering system in use for the past 20 years. Working with Industrial Relations and HR Consulting team to ensure solution meets all award rules and facilitated changes to existing practices that did not comply with current conditions. Other projects and activities managed: Implementation of new Enterprise Agreements (Victorian Nursing and Mental Health), Re-implementation of Leave Rules within Chris 21, eRecruitment system upgrade and Employee Self Service upgrade.Achievements: On time and on budget Kronos implementation, identified in excess of $500K in leave over accruals.

Jun 2010 - Mar 2013

Hr Technology Consultant

Inspecht Pty Ltd

Inspecht offers a range of management consulting services specifically focused on the implementation of HR/Payroll and Recruitment solutions. Activities include HR Technology Strategy Development, Project Management (PRINCE2), System Selection, HR Process Definition, Recruitment Strategy Development and Change Management.Key projects include: online recruitment technology assessments for 3 mid-sized agency recruiters, technical project management of a HR/Payroll (chris21) and Time & Attendance (Kronos) program for one of Victoria’s leading energy providers, and development of product roadmaps, business strategy assessment for eRecruitment vendor.

Jun 2008 - Mar 2013

Senior Project Manager Corporate Services Solutions

Project Management of solutions supporting the development, introduction, evolution and management of solutions for the Corporate Services functions (Finance, HR, Knowledge Services, Compliance, Legal, RE, IT, Quality)

Dec 2007 - Jun 2008

Service Delivery Prime

Providing the critical IT interface into the Nortel Melbourne organisation to ensure IT needs are understood, agreed and implemented to meet external customer and business requirements. Also ensuring that the customer and business groups understand and appropriately adopt the wide range of IT services and solutions available.

May 2006 - Dec 2007

Business Consultant/Organisational Change Management

Developed the project change management plan to ensure successful stakeholder engagement during the SAP Replacement program (HR/Payroll/Finance/Supply/Plant Maintenance). The change plan covered execution of change impact assessments, development of learning needs, SAP role development, business process change analysis, program communications, and facilitation of project realisation kick off workshops. Established stakeholder engagement processes and communication methods for execution throughout the project. Directed local site based change consultants on plan implementation.Due to previous SAP cut over experience I led the project cut over war room during both system cut over's. Coordinating communication across 9 different mine sites for 150 project resources.

Jul 2005 - Apr 2006

Business Solutions Manager People Systems

Development of a corporate wide People Systems Strategy to align with to IT and HR objectives and broader WMC goals. The strategy required the establishment of an Executive Steering Committee, membership included IT, HR, EHS and Corporate Security, to provide executive oversight and direction for the program. The strategy covered a full migration of legacy applications to SAP over the next 2 to 3 years including high level scope, costing and resource requirements.This role was limited in duration due to the take over of WMC by BHP Billiton.

Jan 2005 - Jun 2005

Senior Consultant

Overall product strategy and management for the development of EmployeeConnect’s HR product. The product provided an “employee-centric” approach to typical HR processes within an organisation, while including the traditional HRMS function the workflow engine supported comprehensive employee and manager self service functions (ESS & MSS). Provided industry knowledge for the development product marketing, go to market strategies, including presentations to key partners and industry analysts such as Gartner. Executed all major tender responses and pre sales support for major corporate sales prospects.Consulting and project management to major clients (such as SingTel Optus, BHP Bilition, AGL, Lion Nathan, and NSW Department of Corrective Services) through the implementation life cycle, including design, implementation and benefit realisation.

Dec 2000 - Jan 2005

Sap Development Manager

Part of the management team for the Global SAP Project assigned to Nortel Networks head office in Canada. Managed the team (15 people) responsible for all data conversion, interfaces and customisations to support deployment of SAP, the new HR Data warehouse, and ESS applications using SAP and ACTA ETL tools. Provided development team interface with implementation partners Accenture and PwC. Recommended and implemented development standards and associated interface architecture to support the SAP implementation and associated data warehouse.I managed the final deployment of SAP in to Asia Pacific covering 5,000 employees in 5 countries. Developed the deployment plan covering user testing, change management, training, process implementation, data conversion, system decommissioning and cut over. Assisting with the transition of people, processes and technology for HR systems within Asia to PwC.

Oct 1999 - Dec 2000

Hr Systems Manager

Management and development of the HR Systems strategy across Asia, to align with regional HR strategy and overall corporate direction.Managed the annual operating budget, team of seven staff across three countries. Led HR systems program for Asia ensuring all projects were completed in accordance with the Nortel Network project management methodology.Asia Pacific Technical/Process lead for Nortel’s SAP HR Blue Print process.

May 1997 - Oct 1999

Business Analyst

Project management for the deployment of corporate HR systems into Asia Pacific. Analysis of HR processes to enable closure of HR Service Centre. Asia Pacific representative for HR Systems Roadmap to ensure alignment with regional and corporate HR strategy.IT support for the Asia Pacific HR Service Centre, specifically, desktop, network, call centre phone system, email and corporate applications. Consolidation of the HR core system, deployment of corporate reporting tools, data standards and call centre case management tools. Asia Pacific representative for HR Systems within Nortel Networks.

Apr 1993 - May 1997

Manager, Information Technology

Nsp
1991 - 1993 ~2 yrs
Team & coworkers

Colleagues at Timely

Other employees you can reach at gettimely.com. View company contacts for 107 employees →

1 education record

Michael Specht education

FAQ

Frequently asked questions about Michael Specht

Quick answers generated from the profile data available on this page.

What company does Michael Specht work for?

Michael Specht works for Timely.

What is Michael Specht's role at Timely?

Michael Specht is listed as Head of Global Customer Success at Timely.

What is Michael Specht's email address?

AeroLeads has found 1 work email signal at @gettimely.com for Michael Specht at Timely.

What is Michael Specht's phone number?

AeroLeads has found 4 phone signal(s) with area code 141, 415, 139 for Michael Specht at Timely.

Where is Michael Specht based?

Michael Specht is based in Greater Melbourne Area, Australia while working with Timely.

What companies has Michael Specht worked for?

Michael Specht has worked for Timely, Timely Salon And Spa Software, Bridge, Hronboard, and Navigo.

Who are Michael Specht's colleagues at Timely?

Michael Specht's colleagues at Timely include Jona Pereira, Psm®, Alex Milward, Alice Rose O., Walter Scott, and Terehia Lipsham.

How can I contact Michael Specht?

You can use AeroLeads to view verified contact signals for Michael Specht at Timely, including work email, phone, and LinkedIn data when available.

What schools did Michael Specht attend?

Michael Specht holds Grad Cert from Deakin University.

What skills is Michael Specht known for?

Michael Specht is listed with skills including Change Management, Strategy, Performance Management, Human Resources, Project Management, Vendor Management, Recruiting, and Management.

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