Michael Springston Email & Phone Number

The Dalles, Oregon, United States

The Dalles Oregon

The Dalles, Oregon

Work with and collaborate with with state contractors.Advocate passionately for the states most vulnerable population.Ensure onsite contract compliance.Preform USDVA Service Connected Claims work.Respond to Regulatory Concerns.Ensures Compliance with state and federal RegulationsHelp develop new innovative ideas to issues as they ariseWork with local and state officials to better the lives of the states veteransProduce numerous reports.Track and maintain data.

• Screens basic program eligibility by telephone or in person before scheduling appointment; at time of appointment, performs full client needs and barrier assessment, verifies and confirms eligibility documentation, checks veteran's past program use for patterns of overuse, abuse or dependency on program; assists clients in completing forms, reviews forms for accuracy, requests additional information as necessary and answers all questions regarding eligibility.• Issues voucher(s) for emergency financial assistance; assures compliance with all state and county regulations in the administration of program funds; posts vendor checks to accounting system and ensures prompt payment to vendors.• Provides screening and appropriate referrals for client needs that are outside the scope of this program; develops active involvement and networking with other veteran providers and all other agencies that may provide for other needs of veterans and their families.• Performs routine office tasks as necessary; receives, processes and issues various forms, applications, notices, orders; reviews for such things as accuracy, completeness, required stamps and signatures.• Enters data on county records manually or on a computer terminal; sets up and maintains files and filing systems; retrieves information from files or terminal; proofs and corrects work entered; purges files of obsolete or incorrect information.• Provides information, consultation and technical assistance to other county departments, human service providers and others, as needed.• Networks with corresponding program managers in surrounding counties to identify persons using VAF programs in more than one county.

Everett

• Developed procedure improvement strategies to reduce processing times for new client intake• Recruited clients off the street and by cold calling past clients to utilize veteran benefits, resulted in more than 2,000 veterans receiving benefits• Exhibited extreme compassion while interacting with homeless veterans over the phone and in person• Prepared and maintained employment records as they relate to hiring and termination• Improved filling system by implementing a color coding system which reduced filing errors • Maintained the client schedule of 5 clinicians who average 10 appointments each per day• Maintained knowledge of ADA and EEO policies and procedures• Coordinated initial screening interviews and reported findings to the correct counselor by insuring all clients met the clinics criteria to receive treatment which included verification of credentials

• Managed the health care of 2,000 people and maintained a medical supply budget of over $900,000• Managed 20+ personnel files and 2,000 medical records following regulatory compliance laws• Tracked and reported on newly recruited personal and status of candidate’s arrival date• Provided follow-up on candidates’ status and report dates• Mentored 10 new hires which resulted in a 100% early promotion performance evaluations• Applied human resource strategies to predict the company’s needs for medical staffing• Created and executed a medical course that was taught to over 2,000 individuals• Conducted 20 quarterly performance reviews which resulted in 15 promotions• Thrived in the fast-paced environment of the US Military while adapting to consistent change • Assisted in remedial training for non-compliant personnel which resulted in zero repeat offenses• Collaborated with self-directed work teams, which resulted in 100% satisfaction for internal audits

• Emergent and non-emergent patient transport.• Transported patients with high medical needs to appointments. • Arrived at 911 calls and preformed tasks to assist paramedics with treatment.• Experience with writing legal documents that have potential to arrive in court.

Bachelor Of Business Administration (Bba), Management/Personnel Administration, 3.67

Activities and Societies: Veterans club

Business Transfer Degree, Business Administration, 3.38

Activities and Societies: Vetrans Club

Emergency Medical Certification, Emergency Medicine