Melissa R. Email & Phone Number

Denver, Co, Us

St Louis, Missouri, Us

• Serve as Federal Reserve System Lead and Support Central Point of Contact in the large, complex service provider portfolio, leading and coordinating supervisory strategy and activities as well as periodic monitoring and outreach• Receive incident reports from service providers and communicate relevant details to internal senior leadership, forwarding information to System experts for research and trend analysis• Provide training and mentoring to other examiners in various development activities aimed at enhancing technical and regulatory expertise• Present on various technology and cybersecurity topics to provide clarity for senior leadership and bankers• Supervise service providers through various risk-focused IT and cybersecurity examination activities in both leadership and support roles• Leverage various laws, regulations, standards, and security frameworks to determine risk management effectiveness and make recommendations for improvements• Review and validate remediation efforts for previously identified deficiencies• Comprehensively and succinctly document examination activities, professionally communicating outcomes to directors, senior management, business process owners, and internal leadership

Kansas City, Mo, Us

The Federal Reserve Bank of Kansas City territory covers the Tenth Federal Reserve District, which includes Colorado, Kansas, Nebraska, Oklahoma, Wyoming, and portions of Western Missouri and Northern New Mexico. Supervision and Regulation staff provide oversight to financial institutions in a way that fosters a sound, accessible, and competitive financial system that inspires trust.• Served as Federal Reserve System Support Central Point of Contact in the large, complex service provider portfolio and Reserve Bank Central Point of Contact for regional technology service providers, coordinating supervisory strategy and activities as well as periodic monitoring and outreach• Received cybersecurity incident reports from service providers and financial institutions, communicated relevant details to internal senior leadership, and forwarded information to System experts for research and trend analysis• Provided training and mentoring to other examiners in various development activities aimed at enhancing technical expertise• Presented on various technology and cybersecurity topics to provide clarity for senior leadership and bankers• Supervised financial institutions and service providers through various risk-focused IT and cybersecurity examination activities in both leadership and support roles• Leveraged various laws, regulations, standards, and security frameworks to determine risk management effectiveness and make recommendations for improvements• Reviewed and validated remediation efforts for previously identified deficiencies• Comprehensively and succinctly documented examination activities, professionally communicating outcomes to directors, senior management, business process owners, and internal leadership

Kansas City, Mo, Us

Atlanta, Georgia, Us

The Federal Reserve Bank of Atlanta is part of the central bank of the United States. The Federal Reserve System consists of twelve Reserve Banks located around the country and the Board of Governors in Washington, D.C. The Atlanta Fed territory covers the Sixth Federal Reserve District, which includes Alabama, Florida, and Georgia, and portions of Louisiana, Mississippi, and Tennessee. Supervision and Regulation staff seek to promote the safety and soundness of the banking system, foster stability in financial markets, ensure compliance with applicable laws and regulations, and encourage banking institutions to responsibly meet the financial needs of their communities.• Participated on risk-focused IT and cybersecurity examinations of financial institutions and significant service providers• Evaluated IT management and controls to ensure compliance with applicable laws, regulations, security frameworks, and industry best practices• Followed up on deficiencies identified in previous supervision activities• Completed quality work products that were succinctly documented with well supported conclusions• Communicated effectively with senior management and directors of supervised institutions under potentially adversarial circumstances

Atlanta, Ga, Us

The Georgia Department of Audits and Accounts exists to provide decision makers with credible management information to promote improvements in accountability and stewardship in state and local government. The State Government Division primarily performs audits and other procedures over state agencies, commissions, authorities, and other entities, as necessary, for issuance of several statewide financial and compliance reports. The Technology Risk and Assurance (TRA) Division is responsible for assessing IT risk and the effectiveness of the information technology control environment for the State of Georgia. The assessment of IT risk and evaluation of IT controls helps reduce the risk of ineffective IT processes adversely impacting the State of Georgia and increases the reliability of information.• Participated on a team auditing state agencies for regulatory compliance• Performed various procedures to ensure financial statements were free of material misstatements and public funds were being administered in accordance with the regulations that govern them (OMB Circular A-133, Uniform Grant Guidance, Single Audit)• Evaluated and tested effectiveness of internal controls guarding against fraud, waste, error, and abuse as well as those related to information systems security and reliability (logical access, change management, and service organization controls)• Reviewed contingency plans to make recommendations based on established guidelines (NIST, FISMA)• Researched and composed audit findings to report deficiencies per GAAS, GAGAS (Yellow Book), and Department/Division policy• Followed up on prior audit findings to determine if corrective action plans had been effectively implemented and deficiencies had been resolved• Communicated with audit clients to understand programs/systems and request additional documentation as needed and required

Success Solutions was a white label company providing administrative services to business development agencies. This was a telecommuting position.• Completed verifications required by Google, Bing, and Yahoo to list businesses on their search engines• Uploaded customer pictures to their listings• Escalated issues with verifications to upper level support

Suwanee, Ga, Us

Selecto Scientific is a small manufacturing firm specializing in water filtration in residential and commercial applications. • Performed time studies on manufacturing processes for cost accounting purposes• Worked with Controller to revise manufacturing overhead allocation policies• Assisted the Controller with submitting past year financials for review by an external accounting firm• Analyzed financials and compared them to those of public companies to determine an industry standard• Reconstructed financials lost in a computer crash for a variable interest entity• Participated in two month-end closeouts• Diagrammed and analyzed processes to recommend ways to increase efficiency while reducing errors

Melissa developed a passion for math as she progressed through her college course work, but she noticed other students were struggling to grasp the material. Building on the philosophy that truly learning something is having the ability to explain it to someone else, she decided to begin tutoring on a private basis as a way to share her passion with others while also earning extra money through college. At first, she only tutored Algebra and Geometry for high school students, but as she mastered higher math, she moved on to helping college students learn and understand the material in their Calculus and Linear Algebra courses.• Provided individual math tutoring for high school and college students• Prepared high school and college students for math portions of standardized tests• Tutored math levels from Algebra to Calculus III and Linear Algebra• Assisted students with study and time management skills

St Paul, Minnesota, Us

Harris Companies, headquartered in St. Paul, MN, acquired Climate Control, a small mechanical contractor specializing in residential and commercial construction and service, in December 2007, renaming it to Harris Mechanical Southwest. Melissa held several positions with Climate Control including accounting assistant, project assistant, and purchasing agent. After the acquisition, she joined Harris Mechanical Southwest as a purchasing agent.• Assisted with testing and implementation of new ERP software• Trained office staff on new software, office equipment, and policies and procedures• Coordinated and provided IT support• Filed for business licenses, trade names, and permits• Helped audit team find missing files, reconstruct lost accounting records, and recover collectible accounts• Prepared invoices and progress billings, processed receivables, prepared deposits, and collected over $25,000 in bad debt accounts in just under three months• Coded and entered invoices for accounts payable and printed checks during check runs• Reconciled purchasing credit cards with sales receipts and bank statements and posted job cost journal entries to job accounts• Negotiated and expedited material and supply purchases• Released purchase orders and subcontracts• Participated on a project team by helping to maintain project schedules and budgets as well as preparing and sending submittals, operation and maintenance manuals, and warranty documentation

Allied Acoustics is a subcontractor dealing with acoustical ceiling tile and wall panel installations as well as clean room construction in commercial applications. Their subsidiary, Allied Building Supply, markets construction materials, supplies, and doors to contractors. Most of their accounting and business related tasks are done manually, although invoices and bid proposals are typed on a computer or typewriter. • Greeted guests and directed them toward appropriate services • Balanced manual ledgers utilizing the basic accounting equation to find and resolve any data entry errors• Created invoices, typed payment applications, prepared bid proposals, and general filing • Prepared job cost and material sale profitability reports

Master’S Degree, Information Systems Audit And Control

Bachelor’S Degree, Accounting

Associate'S Degree, Business Administration

Associate'S Degree, Mathematics

High Impact Project Management