Marissa B. Email and Phone Number
Experienced professional with a passion for driving organizational excellence, business growth, and exceptional client relationships. With a background in human-centered services, I bring over two decades of expertise in learning, consulting, and business and organizational development. My proactive approach has consistently influenced strategic decisions, catalyzing business growth and fostering client and employee developments.Throughout my journey, I've led the successful delivery of multimillion-dollar programs on service contracts, overseeing teams of up to 10 members. Collaborating seamlessly with larger teams of 250+ and managing service contracts exceeding $50M, I get excited about improving processes and am well-practiced in steering strategic decisions, direction, schedules, budgets, risk mitigation, and cross-functional alignment. As an insightful leader, I've orchestrated cross-functional teams of 200+ members, uniting diverse expertise including government representatives, standards specialists, development professionals, external clients, and beyond. Together, we've executed intricate projects, fostering a network of capabilities, resources, and transformative growth opportunitiesMy role as a trusted advisor has been pivotal in identifying and rectifying real-time training program gaps. Through consultations with customer leadership and key stakeholders, I've provided forward-thinking learning strategies, methods, and impactful development initiatives, consistently driving positive outcomes.Thriving in fast-paced and demanding environments, I excel in interfacing with a diverse range of clients, from executive levels to business teams. My strengths lie in resolving enterprise challenges while ensuring timely and concise communications. By skillfully managing client relations, I create solutions that align with organizational goals, fostering enduring partnerships and client satisfaction.
Cgi
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Learning And Development ManagerCgi Aug 2021 - PresentMontreal, Quebec, CaCultivates dynamic client relationships across 11 business units and 8 strategic business units, driving comprehensive end-to-end development, promotion, and seamless implementation of diverse learning solutions.Leads cross-functional alignment initiatives that optimize knowledge management, foster member development, and strategically cultivate collaborative partnerships to enhance organizational growth.Analyzes customer-focused data and industry best practices to drive the strategic optimization of learning initiatives, resulting in heightened client satisfaction and substantial contributions to overall business growth.Facilitates engaging virtual, live, and hybrid training sessions, presentations, and immersive learning experiences, effectively catering to diverse audiences across the CGI ecosystem. -
Senior Technology TrainerEton Solutions Lp Dec 2020 - Jul 2021Morrisville, North Carolina, UsExecuted a comprehensive Knowledge Management strategy, enhancing internal knowledge transfer and streamlining workflows through the design and management of an internal wiki platform for cross-functional knowledge sharing and collaboration.Led a multipoint client training approach, ensuring seamless and effective delivery through consulting, planning, and execution. Fostered cross-team partnerships for a robust user experience and maximum client satisfaction.Implemented data-driven approaches to collect and analyze adoption metrics, enabling continuous improvement of the client experience. Utilized findings to inform strategic decisions and optimize service delivery, resulting in increased client satisfaction and retention. -
Lead Operational ConsultantSystematic U.S. Mar 2018 - Dec 2020Centreville, Virginia, UsManaged software service contract for strategic client estimated at $50M, with team of 8, proactively affecting strategic direction, managing schedule, budget, resources, analyzing and mitigating risks.Established as product and operational expert, consulted customer leadership and key stakeholders through thought leadership in Command & Control and training strategy, development and assessment.Oversaw hiring process for the Operational Subject Matter Expert team, attended job fairs, reviewed resumes, conducted interviews, and advised C-suite leadership. Designed web-based learning content for the SitaWare Suite of Systems and CPCE, in addition to assessments, rubrics, quick reference guides, and other training support products. -
Product ConsultantDirect Sales Company Oct 2007 - Dec 2017Coached 50+ product consultant teams on ways to run their own business including self-promotion, relationship-building, and presentation as part of human resources and organizational development.Consulted 1-on-1 with 5000+ clients to assess individual needs, interests, and provide personalized guidance.Conducted 400+ educational and product-driven presentations, consistently referred for professionalism and character. Practiced in quality customer care, service, and satisfaction.Established and maintained effective C-Level relationships, as well as is well versed in various social media marketing applications including Facebook, LinkedIn and Instagram.
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Program ManagerIncadence Strategic Solutions Oct 2012 - Oct 2013Manassas, Va, UsManaged, team of 10, the development of a new longwave radio prototype, sponsored by the Navy, with key specialties including Chief of Technology (CT), CEO, Naval Customer, engineers, and subcontractors specifically focused on scheduling, communication, budget, and on-time delivery.Prepared, delivered project communications, reports for leadership, key stakeholders, the customer related to progress, status and situational changes as a result of monitoring status and tracking goals. -
Identity Intelligence Training SpecialistIncadence Strategic Solutions May 2011 - Oct 2012Manassas, Va, UsLed the Identify Intelligence Training Team, staff of 10, which was one part of the larger global program of 250+.Delivered 12% curriculum and training efficiency by designing, evaluating and modifying key internal processes.Recognized as Biometrics Software SME, mentored DoD agencies in intelligence production and analysis. -
Training Specialist & Systems ManagerUnited States Department Of Defense Dec 2008 - May 2011Washington, Dc, UsAnalyzed product and customer information to develop effective training strategy as well as aligning with requirements to ensure quality programs.Led program, 2 directs, contributing to team of 50+, coordinated milestones, action plans for course design, development, and execution. Wrote, edited, revised training doctrine, manuals, Tactics, Techniques, and Procedures (TTPs). -
Senior Training InstructorOberon Associates, Inc. Jun 2008 - Dec 2008UsProvided Human Intelligence collection operations technical and tactical instruction to employees in settings of large groups of 50+.Organized, facilitated and conducted specialized large and small group instruction, up to 50, including train the trainer, training models, and coaching through role playing.Recognized as an expert, using Microsoft Office; taught formal report writing, dissemination, and interpretation.Leveraged operational expertise developing functional Tactics, Techniques, and Procedures (TTPs) for customer and staff improving productivity while optimizing costs. -
Instructional DesignerOberon Associates, Inc. Oct 2007 - Jun 2008UsConsulted as a software specialist to capture real-world problem set, assessing and analyzing the capability gaps while developing a plan of actions creating the essential system products.Engaged in critical task and lesson plan development creating staff level training strategies, Tactics, Techniques, and Procedures (TTPs), and requirements documentation.Collaborated cross functionally including government representatives, standards, development, and customer interface to establish a strong network of capabilities, resources, and training. -
Senior Training And Development SpecialistOberon Associates, Inc. Oct 2005 - Oct 2007UsLed, coordinated, evaluated staff development training 50+ personnel in critical areas including facilitation, communication, evaluation. Recognized problem-solver uncovered and corrected real-time training gaps.Conducted 1000+ hours of operationally relevant large and small group instruction for groups of 100+. Composed oral, written critiques, official evaluations, and course doctrine for 200+ students and staff.Developed motivational methodologies and expansive instructional techniques to produce new training concepts such as training models, coaching through role playing. Provided 200+ hours instructional role-play.
Marissa B. Skills
Marissa B. Education Details
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Liberty UniversityBusiness -
Liberty UniversityLicensed Professional Counseling -
Middlebury CollegeRussian Language And Literature -
Thomas Edison State UniversityGeneral Studies And Humanities
Frequently Asked Questions about Marissa B.
What company does Marissa B. work for?
Marissa B. works for Cgi
What is Marissa B.'s role at the current company?
Marissa B.'s current role is Customer focused problem solver and facilitator driving large-scale projects that impact strategic decision making and people..
What schools did Marissa B. attend?
Marissa B. attended Liberty University, Liberty University, Middlebury College, Thomas Edison State University.
What skills is Marissa B. known for?
Marissa B. has skills like Leadership, Team Building, Powerpoint, Public Speaking, Hr Transformation, Training And Development, Windows, Sales, Event Planning, Teaching, Government, Business Analysis.
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