Sally Chung Email & Phone Number

United States

Los Altos, California, United States

• Serve as subject matter expert for quality and regulatory. Train and supervise team of 3 quality specialists on documenting inspection forms, DHRs, SOPs, WIs, and quality records
• Lead inspection of products at different stages of development, confirming products meet stringent specifications and quality standards before granting release
• Possess a leadership role in coordinating product design validation efforts in collaboration with the R&D team (5+ new products and 70+ V&V protocols)
• Oversee maintenance, calibration, and validation of equipment by interfacing with vendors to ensure equipment calibration is current
• Conduct internal audits of QMS and assist with external audits; identify and document recommendations to improve internal controls

San Jose, California, United States

• Administered critical sample custody for client and laboratory services, and evaluated data for accuracy/adherence to guidelines and project-specific requirements
• Managed lab work orders based on customer COC in sample management system, ensuring customer requirements were met (80+ work orders daily)
• Utilized strong analytical thinking, problem-solving, and communication skills to streamline lab operations as the primary point of contact
• Managed storage of all documentation in strict adherence to company policies and conducted rigorous quality checks on data files

San Jose, California, United States

• Inspected password policy, data center access, role, and service/system ID review reports, handling an annual workload of 240 reviews
• Spearheaded and completed more than 40 periodic SOX ITGC, PCI, and SOC2 validations monthly, quarterly, and semiannually for multiple systems
• Utilized Active Directory, Linux, SAP GRC, SAP BPC, and SFDC to access listings and compare against active HR reports to check for discrepancies
• Acted as liaison between service desk and control owners until issues were remediated, which resulted in identification and prompt removal of offboarded former users
• Collaborated with Audit and IT teams during routine audits; successfully closed 35 audit requests before deadline and saved considerable internal audit time in both inspection of reports and closeout of all pending.

Redwood Shores, CA

• Completed user acceptance training (UAT) and reviewed software strengths and weaknesses
• Served as principal team liaison for tax testing; coordinated General Chart of Accounts (GCOA) and R13 by supervising five testers located in U.S., APAC, and EMEA
• Led cross-functional teams, concluded testing and fixes for 20 tax bugs, finalized handoff of 122 end-to-end (E2E) and 23 silo test cases to tax testers. Generated weekly status reports for helpful progress tracking
• Provided detailed project status updates to stakeholders and executive management
• Tested compliance with SOX by reconciling Fusion transactions, auditing more than 1,000 monthly production transactions with Vertex's tax rates; alerted team of exceptions found and notified IT of any issues
• Consolidated more than 500 orders to cash (O2C), source to settle (S2S), procure to pay (P2P), record to report (R2R) test cases and test scenarios for Fusion R13, Phase 3 and Phase 4 UAT

Santa Clara, California, United States

• Planned and performed over 30 internal audits, including I-9 audits in HR, which uncovered need for organization and hiring procedure review to conform to federal guidelines
• Conducted more than 50 Sarbanes-Oxley 404 compliance audits across IT, cash control, food service, and finance for disclosure to external auditors
• Prevented potential employee theft and revenue loss by analyzing suspicious point of sale (POS) transactions on eConnect in collaboration with Loss Prevention and Asset Protection teams
• Ensured safety and positive experiences for both customers and employees by testing controls, reviewing ride maintenance records, OSHA regulations, and alcohol purchase laws, and addressing all audit findings