Sophie Gatab Email & Phone Number

Mississauga, Ontario, Canada

National Capital Region, Philippines

• Provides more complex operational consultancy to first line to middle managers and the widerHR community, with limited direction.
• Support a designated BU in the delivery of the HR cycle i.e. bonus/pay review, TalentManagement, Performance Management, and Employee Survey.
• Will have considerable judgement to develop solutions from a factual background andfundamental principles.
• Imparts expert knowledge and direction in all HR disciplines to first and middle management.
• Will have in-depth knowledge of their BU/SBU i.e. customers, products, pressures, people andpolitics.
• Develops reports and analysis independently for work force planning purposes. Contributes toa project as a team member with ownership of certain elements of the project.

Eastwood Libis Quezon City

Quezon City, Philippines

• Attends to escalation concerns of Admin Department regarding Operations concerns
• Attends to high level concerns of Operations with the Operations Manager and VP for Operations
• Roll out HR projects and HR policies on Labor cases.
• Attends to administrative hearing for Class D cases to come up with a sound recommendation to the HR Manager, VP for Operations and VP for HR
• Prepares consolidated Payroll reports site wide such as new hires, attrition, on-hold, reinstatement, RPAs to Finance Department
• Ensures that her team is able to deliver the employee needs on site

Makati Philippines

• Conceptualizes and leads implementation of reward & recognition programs for the site, Handles employee engagement activities particularly survey participation, focused group discussions, action planning and.
• Collate the feedback points during the communications roll outs, Researches on market practice, provide inputs in the developing of reward programs and assist in detailing out the schemes, Analyzes the requirements and.
• Handles Disciplinary Cases and communicates issues to concerned units for resolution, Attends to, investigates and resolves disciplinary cases escalated, Leads the resolution of all disciplinary actions, Coordinates.
• Provides advice and support to employees regarding queries on policies and procedures and other employee relations concerns, Monitors, collates and tracks employee performance documents
• Other tasks as may be assigned

Makati City, Philippines

• Sourcing and Assessment
• Generates candidates from the sourcing initiatives thru online ads, employee referrals, etc. for Agent and Non-agent position
• Phone screens candidates to initially evaluate the English communication skills.
• Conducts Onsite Recruitment (Innovate, VCCLINK, Business Trends)
• Conducts Initial/ Behavioral Interview, Language Assessment (ABCD Recording, Call Simulation) and administer Online Exams.
• Endorsed qualified candidates for Ops Validation