Developed and executed comprehensive PPC strategies across Google Ads, Facebook, and LinkedIn, resulting in a 35% increase in client conversions and a 28% increase in qualified traffic within six months.Conducted keyword research and analysis, identifying high-value keywords that improved CTR by 15% and increased conversions by 20%.Managed and optimized PPC campaigns with budgets ranging from $1,000 to $142,000 monthly, consistently achieving an ROI of 300%+ for clients.Monitored performance metrics and performed A/B testing on ad copy, achieving a 25% boost in CTR and a 30% improvement in conversion rates by implementing data-driven adjustments.Provided clients with bi-weekly reports detailing a 10-20% monthly increase in key performance indicators (KPIs) and actionable insights for ongoing campaign enhancements.

Conceptualized and crafted high-quality visual assets, encompassing digital graphics, illustrations, logos, marketing materials, web elements, and more.Successfully managed multiple concurrent design projects, skillfully adhering to project timelines and meeting deadlines.Adapted and improved designs based on feedback, ensuring that the final output met the desired specifications.Ensured transparent communication with project stakeholders, providing regular updates on project progress

Directly manage and maintain several digital marketing channels, including Google Local Service Ads, Google PPC Advertising, and Facebook Ads.Analyze, report, and visualize marketing performance, leveraging the data to provide insights and uncover opportunities to drive more leads and revenue.Work closely with external partners, agencies, and vendors to maximize performance and ensure digital campaign efficacy. Maintain up-to-date knowledge of local marketing plans, operations strategy, and budgets in order to react to specific needs in real-time to drive leads and revenue. Used analytics to assess visitor behavior and make adjustments to paid campaigns.

Responsible for working with the CEO and COO to develop unique campaign ideas to market our company’s products, services, or overall brand identity. Including completing market research to identify target audience demographics or reviewing previously successful marketing campaigns, working as part of a team to accomplish tasks by set deadlines, and making adjustments throughout marketing campaigns to achieve better engagement from consumers.

Office administrative tasks, including answering emails, phone calls.Bookkeeping, scheduling appointments, and coordinating daily schedules of medical professionals.Data entry, prepare documents, process mail, and provide exceptional customer service.

Call center environment responsible for documentation and verification of customer complaints about the CVSPharmacy stores Pharmacy department, Specialty, Product, and Debit Credit Issues.● Forwards issues to other departments and follows up to ensure timely resolution.● Ensures the highest quality of care is provided and is in compliance with federal, state, and local regulatoryrequirements and established departmental policies and procedures.

 Manage the Front Office, Valet, Security, and Engineering overnight.  Reply punctually and answer/resolve guest needs and complaints. Inspect and resolve service issues and/or brand problems. Met and Exceeded Hhonors Hilton Members Enrollment requirements. Respond promptly and answer/resolve team member questions and complaints.

Supervised the Front-end cashiers, Target food, Cart attendants, and Starbucks team membersResponded promptly and answered/resolved customer inquiries and complaints.Investigated and resolved service issues and/or product problems.Meeting and Exceeding RED-card conversion sales goal.Responded promptly and answered/resolved team member questions amd complaints.