Meka S. Email & Phone Number

• Successfully managed small, medium, and large communication solution projects for health system clients nationwide within the agreed upon time frame and budget
• Managed all aspects of implementation, integration, and termination processes including meeting with internal and external clients on a regular basis to track project status and ensure timely project completion
• Managed proactive implementation processes that encouraged best practices, solution sharing, and preserving quality assurance
• Spearheaded implementation process and assisted other project team members in meeting project deliverables and escalations
• Anticipated client needs and proactively developed solutions to meet them

North Richland Hills, Texas, United States

• Successfully managed small, medium, and large communication solution projects for health system clients nationwide within the agreed upon time frame and budget
• Managed all aspects of implementation, integration, and termination processes including meeting with internal and external clients on a regular basis to track project status and ensure timely project completion
• Managed proactive implementation processes that encouraged best practices, solution sharing, and preserving quality assurance
• Spearheaded implementation process and assisted other project team members in meeting project deliverables and escalations
• Anticipated client needs and proactively developed solutions to meet them

Successfully led clients to implementation of proprietary software used to track patients throughout their continuum of care to improve patient care and manage cost. Built and maintained strong client relationships through effective communication and servant leadership.

Dallas-Fort Worth Metroplex

Advised and trained individuals, families and businesses by reviewing their current financial circumstances and making suggestions on how to reach their short-term and long-term financial goals in areas of life insurance, retirement, and estate planning

Dallas/Fort Worth Area

Successfully implemented the staffing of scribe programs in hospitals nationwide, serving as a liaison, facilitating communication between physician leadership, training managers, trainers, and corporate office personnel, ensuring projects are on time and on budget

Dallas/Fort Worth Area

Served as a business-to-business benefits consultant, contacting 50 - 75 businesses per week, recommending the AFLAC supplemental insurance product implement as part of their benefits package

Dallas/Fort Worth Area

Managed day-to-day client service operations while coaching, developing, mentoring, and motivating a team of Project Managers, Account Managers and Client Service Representatives who, together implemented, serviced, and maintained superior client relations, resulting in increased client retention, product offerings, and reduced escalation issues

Dallas/Fort Worth Area

Planned, managed, and coordinated transaction services projects to ensure that project objectives were successfully implemented within the agreed upon time fame and budget,providing superior service as a liaison for over 40 small to mid-sized projects simultaneously, resulting in increased client retention, over 10 “Above and Beyond Awards,” and promotion.

Bachelor Of Business Administration (B.B.A.), Management Information Systems, General

Activities and Societies: Officer - Zeta Phi Beta Sorority, Inc.DISC Club, Zeta Phi Beta Sorority, Inc.

Master Of Business Administration (Mba), Business Administration And Management, General

Activities and Societies: Member - Zeta Phi Beta Sorority, Inc.