Michael Steadham Email & Phone Number

Texas, United States

Fort Worth, Texas, Us

Hands on IT Manager responsible for managing IT personnel, annual operating budget, capital project budgets, IT projects, and day-to-day activities for the company. Managed company help desk tickets and reporting. Responsible for Active Directory on premise hybrid network with an Azure cloud network for as many as 200 users and workstations and servers. Maintained cellular mobile network and devices for remote site connectivity with Mobile Device Management. Oversaw the company’s security, intrusion protection and disaster recovery with network backups. Maintain all vendor relations for contract negotiation or terminations. Handle all procurement for IT purchases including vendor selection, contract negotiations and maintenance agreements.

Hands on IT Manager for this startup company involves be responsible for managing 3 personnel, implementing a corporate-wide network infrastructure and wireless. Implemented Active Directory for about 400 users, setup needed servers, software, and licensing. Developed corporate accounts for IT procurement and contracts. Developed a plan for migration from a small based company to a larger company structure, including planning for future growth. Managed company help desk tickets and reporting using ConnectWise.

Ft. Worth, Tx, Us

IT Assistant Director responsible for managing 8 personnel including delegating and monitoring day-to-day activities for the IT division of the company. Managed company help desk tickets and reporting using Fresh Service. I was responsible for Active Directory on premise hybrid network with an Azure cloud network for 185 servers and for as many as 1500 users and workstations. Maintained cellular mobile network and devices for remote site connectivity with Mobile Device Management through AirWatch. Oversaw the company’s security, intrusion protection with Cylance and Cisco AMP and disaster recovery with network backups replicated to cloud based Avamar in an Azure cloud. Maintained all vendor relations for contract negotiation or terminations. Handled all procurement for IT purchases including vendor selection, contract negotiations and maintenance agreements.

Coppell, Tx, Us

Hands on IT Manager responsible for managing 2 personnel, annual operating budget, capital project budgets, IT projects, and day-to-day activities for the company. Managed company help desk tickets and reporting using SpiceWorks. Responsible for Active Directory on premise hybrid network with an Azure cloud network for as many as 200 users and workstations and servers. Maintained cellular mobile network and devices for remote site connectivity with Mobile Device Management. Oversaw the company’s security, intrusion protection with Trend Micro and Cisco AMP and disaster recovery with Data Domain network backups replicated to cloud based Avamar in an Azure cloud. I took all of the company’s on premise software applications and moved them to the cloud, and setup as SAAS. Maintained all vendor relations for contract negotiation or terminations. Handled all procurement for IT purchases including vendor selection, contract negotiations and maintenance agreements.

Dallas, Tx, Us

IT Manager responsible for managing 4 personnel, annual operating budget, capital project budgets, IT projects, and day-to-day activities for North American branches of the company and reported back to corporate office in Madrid. Oversaw functions for offices in Dallas, Houston, Shreveport, Texarkana, and Toronto, along with many other smaller remote jobsites. Also often asked to help with other international offices as well. Managed company help desk tickets and reporting using Track-It. Maintained a VMWare/Cisco Meraki network, hosted VOIP, and Dell workstations that used Windows/Active Directory server environment for about 250 users. Manage Microsoft Exchange through Office 365 and Skype for Business. Handled all procurement for IT purchases including vendor selection, contract negotiations and maintenance agreements.

North Richland Hills, Tx, Us

Network administrator responsible for managing as many as 8 personnel, annual network operating budget and several capital projects. I was responsible for entire network, servers, telephones, and workstations. Managed company help desk tickets and reporting using GroupLink. Maintained a Windows server environment and Active Directory for about 800 users. Microsoft Exchange admin for the department and managed the Hyper-V virtual machines on an EMC VNX SAN. Maintained the City’s Data Centers, Security, Virtual Environment and Disaster Recovery. Responsible for all Police and Fire Department communications, Network, Mobile units, and CAD/RMS software. Also, the IT contact for all CJIS/TLETS information to the state. Project management for all IT related projects that were initiated.