Mike Steinsdoerfer Email & Phone Number

Harrington, De, Us

Ocean Pines, Maryland, United States

Build strong customer relationships, especially with key customer stakeholders and sponsors. Always strive to provide exceptional customer experience. Manage customer expectations and lead them to customer satisfaction. Make sure all deliverables arrive in good order, on time, and fulfill customers’ requirements. Keep track of key account metrics. Communicate the progress to both internal and external stakeholders. Take initiative in identifying growth opportunities. Collaborate with the team… Show more Build strong customer relationships, especially with key customer stakeholders and sponsors. Always strive to provide exceptional customer experience. Manage customer expectations and lead them to customer satisfaction. Make sure all deliverables arrive in good order, on time, and fulfill customers’ requirements. Keep track of key account metrics. Communicate the progress to both internal and external stakeholders. Take initiative in identifying growth opportunities. Collaborate with the team to achieve sustainable growth. Show less

Salisbury, Maryland, United States

Assesses strategies and procedures to enhance organizational performance. Researches and develops systems and strategies to make the company more efficient and profitable. Provides information and enforces guidelines for optimizing business productivity company-wide. Works directly with the President/CEO to strategize for increased profitability and implementation of vision. Responsibilities include point of sale system super-user and administration; fleet management system super-user and… Show more Assesses strategies and procedures to enhance organizational performance. Researches and develops systems and strategies to make the company more efficient and profitable. Provides information and enforces guidelines for optimizing business productivity company-wide. Works directly with the President/CEO to strategize for increased profitability and implementation of vision. Responsibilities include point of sale system super-user and administration; fleet management system super-user and administration; company-wide systems analysis and improvements; enforcement and auditing of standard operating procedures and financial procedures; management of call center and personnel, IT systems supervision; level 1 IT technical support; and initial and ongoing training and support of employees. Show less

Salisbury, Maryland, United States

Berlin, Maryland, United States

Onsite supervisor and coordinator for Lindepane™ production department with responsibilities including overseeing production team members, processing customer purchase orders, shipping and receiving, producing shipping labels and packing slips, purchasing supplies from glass vendors, metrics tracking and analysis, and financial projection for the department.

Berlin, Maryland

Owner and operator of mental health practice with responsibilities including managing financials through QuickBooks, accounts payable, providing oversight and planning to budgets, data entry through an electronic health record system, processing insurance claims, acting as POC between the business and insurance companies, and social media and web content development/managementAs a personal coach, helping individuals and professionals balance their lives, navigate transitions, and solve… Show more Owner and operator of mental health practice with responsibilities including managing financials through QuickBooks, accounts payable, providing oversight and planning to budgets, data entry through an electronic health record system, processing insurance claims, acting as POC between the business and insurance companies, and social media and web content development/managementAs a personal coach, helping individuals and professionals balance their lives, navigate transitions, and solve problems so they can reach their greatest potential. Show less

Berlin, Maryland

Associate pastor managing student & young adult programs, in-house media, computers and IT networks, member assimilation, graphic design, website content management, and social media. Additionally sat on the organization's board and the advisory council for a $5 million building and land development project. Coastal Community Church was formerly Ocean City Worship Center (until 2019)

Front desk agent responsible for customer service, managing guest arrival and departure, scheduling reservations, chauffeur, concierge, hotel tours, and wedding sales.

Master Of Arts - Ma, Leadership

Degree in progress

Bachelor Of Arts (B.A.)

Activities and Societies: Men's soccer team, Chosen 2008 (traveling music team), Chapel music teams, homeless outreach

Diploma

Activities and Societies: symphonic band, junior varsity men's soccer, varsity men's soccer