Mark Stephan Email & Phone Number

Austin, TX, US

AI–driven translation messaging and calling app for global audience; ETA fall 2024 (Mobile Android / iOS)- Improved AI Performance: Enhanced user interaction by leading the development of advanced AI implementations for voice and text translation, creating a more seamless communication experience.- Investor Relations: Fostered strategic relationships and.

Austin, Texas, US

• Career platform to help product professionals in job search and career management (Web/Responsive, SaaS, Marketplace)
• Created and led a product strategy & business model to grow & move the company to profitability
• Led growth & prioritized product features to drive user acquisition
• Led the launch of Job ChatBot​ to drive user growth from other communities to the platform.
• Led a complete web platform to rebuild and redesign focusing on the user and employer experience.
• 2x growth in revenue of ProductHired by building a complete coaching marketplace including profiles, a two-sided marketplace, video conferencing, ratings and reviews, and payment processing and payouts.

Spicewood, Texas, US

Property Management of properties including Bee Creek Ranch a wedding, venue, event space, Short-term rentals located in the Hill Country 30 min outside Austin, Tx. Obsessed with Customer Experience, detailed oriented to create memories for everyone.

London, GB

HR Talent Intelligence Platform led UX, research, strategy, B2B & Consumer, Not launched (Web/Responsive, B2B, SaaS)- Revamped UX: Completely re-envisioned the UX of the HR Talent Intelligence Platform, dramatically improving experience and usability.- Created Market Opportunities: Led and carried out research initiatives to validate assumptions and.

London, GB

FinTech FX enterprise platform led knowledge initiatives as Product, strategy, management (B2B, web, SaaS, internal/external)- Increased Self-Service Efficiency: Boosted the Search vs. Contacting Client Service ratio by 83% in 3 months, enabling clients to find answers resulting in reduced customer support workload.- Reduced Inquiries by 86%: Implemented a.

• FinTech loan platform saving borrowers interest on loans (Web/Responsive, iOS/Android, SaaS, Marketplace) - Founder, Side-EndeavorGoal: User Growth – Grew MAU 7X
• Created and leading a product strategy & business model to grow & move the company to profitability
• Leading growth & prioritizing product features to drive user acquisition, engagement & referralsAchievements: - Won the prestigious ‘Best Finance and Banking Web Application‘ at the 2018 16th Annual Altın Orumcek.

Cambridge, Massachusetts, US

• Series A, EdTech K-12 writing platform, Role: executive, team management & individual contributor (Web/Responsive, SaaS, Marketplace) Goal: User Growth – Grew monthly sign-ups 8X by re-envisioning the sign-up experience
• Created and grew the product team from zero to 3, making critical hires while keeping on a strict budget
• Founded processes and procedures to drive focus on alignment to strategy, impact, and execution
• Created a data-driven KPI strategy with user research resulting in measuring impact and making team user-focused
• Led new UX redesign of platform, incorporating data and user research insights while migrating from.Net to RailsSkills Used & Keywords: Product Management, Agile, Project Management, SaaS, Product Design, Data.

Work From Anywhere, Remote, OO

Led 4 products simultaneously, focusing on Client Experience (Web/Responsive, iOS, Slack bot, Marketplace, B2B)- Increased Annual Revenue by $3M+: Led cross-functional teams in product, design, engineering, and marketing to implement data-backed experiments and a growth initiative that drove a 40% increase in referral sharing at Toptal, resulting in over.

• Founder of a socially conscientious skunk-works that continually experiments on products to engage people meaningfully in societal benefiting endeavors. While I ceased main focus on Community Raiser in 2016, I.
• Developed an experimental product to measure and promote generosity of ‘time’ and ‘thoughts’ in native Android/iOS. Limited release, learned a lot, currently being reimagined (2015 – 2016; 2017- Ongoing)
• Envisioned, planned, designed, launched and brought to the life-cycle end, a nonprofit funding and advocacy platform experiment to understand user interaction and generosity habits. Live for 17 months, it raised tens.
• Won “Product of the Year” at ICCM by gamifying user interactions to increase consumer giving and generosity (2013)
• Led a team at the “Create for the Kingdom” hackathon where in less than 48 hours I worked with developers and designers to come up with and quickly implement a new and improved user experience, winning the best product.

Everywhere, Fully Remote, US

• Led two product teams of UX Researchers, Product Designers, Project Managers, web, IOS, and Android development teams following the human-centered product design methodology resulting in amazing products that users.
• Successfully led and delivered product strategy & design on a project for a client in the cyber security space
• Successfully worked with development lead to identify the need for the role of Technical Product Owner for the Russia–based development team, which improved communication and resulted in the “smoothest” deliveries to.
• Worked with a client in the travel space, to ideate, discover, test, and build version 1.0 of an app, called "Eventurist" in IOS & Android to inspire travel to interesting places and events. Currently can be downloaded.

Boulder, Colorado, US

• Created a product strategy that guided the organization to be in a position to increase its capacity to serve religious minorities and refugees.
• Envisioned and created a plan for a platform for interactive learning and on-boarding in Arabic & Turkish, Grant for over $200K
• Re-envisioned a legacy product, awarded a $18K grant for it.
• Planned three product initiatives awaiting grant opportunity, envisioned other products
• Transitioned to an advising position in April, 2015 and currently serving as a volunteer strategic role at this nonprofit.Skills Used & Keywords:Product Management, Project Management, Wire-framing, Product Design.

• Calcedon was a localization, software and product agency founded in Istanbul, Turkey and later moved to Austin Texas. It was acquired in 2012. Calcedon USA: 2008 - 2012Expanded Calcedon and moved HQ to Austin, Tx.
• Grew Calcedon 200% by closing a $200k multi-year e-commerce project
• Managed teams of up to 14 software engineers across multiple locations
• Exited and sold Calcedon in 2012Calcedon Turkey: 2005 - 2008Founded, managed, and grew an outsourcing software and localization company. Managed large development teams and handled all client account management. (Web.
• Led Calcedon to 2x revenue growth, formed another Business Unit, and managed multiple clients in multiple geographies
• Improved project velocity to reduce common task duration from 1 week to a day, by hiring right and empowering employees to create innovative solutions. These changes prevented churn for more than two dozen client.

Satellite Beach, Florida, US

• Taught entrepreneurism and business networking to four non-profits and Turkish associations
• Evangelized the technology community promoting entrepreneurism, lean methods, and agile software practices, resulting in the launch of Scrum training in Turkey in 2007 to two of Turkey’s largest banks
• Taught coursework on the fundamentals of Ethics and Business Practices

Austin, TX, US

• Trilogy Software was on of the best companies to work for in the early Austin Technology scene. Their motto: "Only the Best." I started as a software engineer, then utilized my multidisciplinary education to focus on.
• Led usability testing and agile methodology on the documentation process with Ford as a client. Helped client understand the value of high-quality UX design, which helped with closing the deal and client retention
• Managed the docs for the GPD automotive project and developed documentation plans for all deliverables
• Managed the automotive products release notes process
• Helped develop a plan for internationalization of docs and productsRole: Core Development team: Technical Documentation & Process Specialist: 1999-2000Technical roles in technical documentation and software engineering
• Developed a high-impact emergency JAVA API document that helped British Airways developers implement Trilogy’s software, received multiple accolades from BA, led to promotion to AutoDev Business Unit