Mark Stephan Email and Phone Number
Austin, TX, US
Mark Stephan's Location
Austin, Texas Metropolitan Area, United States, United States
Mark Stephan's Contact Details
Mark Stephan work email
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About Mark Stephan
Product Management leader with 15+ years of experience with a passion for transforming industries, by designing user-first digital solutions that simplify complex processes and drive impactful outcomes. Proven track record in launching and scaling products across web, mobile, and enterprise platforms, driving innovation through data-driven strategies. Adept at fostering collaboration and optimizing operations to deliver consumer-centric products at scale. Expertise in product strategy, growth, and stakeholder management, with a passion for translating insights into compelling digital experiences.Skills:Product Road Mapping, Software Product Management, Technical Product Management, Mobile Product Development, Product Strategies, Go-to-Market Strategy, Production Management, High-Tech Industry, Product Requirements, Project Portfolio Management, Mobile Marketing, Business Analysis, Product Planning, Leadership, Executive Leadership, Stakeholder Management, Servant Leadership, Strategic Planning, Business Strategy, Presentation Skills, Transformation Management, Software Development Life Cycle (SDLC), Agile and Scrum Methodologies, System Requirements and Design, API Integrations, Quality Assurance, Jira, Roadmapping and Prioritization, Product Vision and Craftsmanship, User-Centered Design, Minimum Viable Product (MVP), Product Launch, Growth Strategies, Requirements Gathering, Problem Solving and Curiosity, Empathy and User Research, Specification Writing, Product Feature Enhancement, Lean Strategies, Team Management, Hiring and Recruiting, Coaching and Mentoring, Team Development, Cross-Functional Team Management, Diversity and Bias Awareness, Cross-cultural Communication, Performance Management, Microservices, Software as a Service (SaaS), API as a Service (APIaaS), Web and Mobile (Android, iOS), Google Cloud, AWS, LINUX/UNIX Administration, Product Design and Prototyping, Wireframing, Interaction Design, UI/UX Expertise, Figma, Sketch, UX Design, Data Analysis and KPI Setting, Funnel Analysis, A/B and Multivariate Testing, Segmentation and Analytics, Product Marketing and Go-to-Market, Market Research, Lead Generation and CRM Management, Social Media Strategy, Sales Presentations and Product Demonstrations, Vendor Management, B2B, B2C, B2B2C, FinTech, PropTech, EdTech, Traveltech, E-commerce, Cybersecurity, Multi-sided Marketplaces, Early-Stage Startups, AI, ML, Web3.
Mark Stephan's Current Company Details
Mark Stephan Work Experience Details
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Chief Executive OfficerFractional Ai AgencyAustin, Tx, Us
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Head Of Product And Investor RelationsInstatalk Sep 2023 - PresentAI–driven translation messaging and calling app for global audience; ETA fall 2024 (Mobile Android / iOS)- Improved AI Performance: Enhanced user interaction by leading the development of advanced AI implementations for voice and text translation, creating a more seamless communication experience.- Investor Relations: Fostered strategic relationships and presented to, and engaged investors.- Optimized Product Launch Strategy: Coordinated product launch strategies with marketing and sales, ensuring a well-planned rollout for the AI-driven translation app, scheduled for Fall 2024.- Led Cross-Functional Teams: Directed design, engineering, and AI/ML teams to drive innovation and product development, enhancing collaboration and productivity. -
Vp, Product - CofounderProducthired Sep 2017 - PresentAustin, Texas, UsCareer platform to help product professionals in job search and career management (Web/Responsive, SaaS, Marketplace)• Created and led a product strategy & business model to grow & move the company to profitability• Led growth & prioritized product features to drive user acquisition• Led the launch of Job ChatBot to drive user growth from other communities to the platform.• Led a complete web platform to rebuild and redesign focusing on the user and employer experience.• 2x growth in revenue of ProductHired by building a complete coaching marketplace including profiles, a two-sided marketplace, video conferencing, ratings and reviews, and payment processing and payouts.• Built out a referral and promo code system for the coaching marketplace and jobs marketplace• Built a scheduling system to sync coaches' and clients' calendars for scheduling purposesSkills Used & Keywords: Product Management, Agile, project management, SaaS, Product Design, Data Analysis, Analytics, Human Resources Industry, Style Guide, Design Thinking, HCI, Human-Computer Interaction, User Research, User Experience, Management, Problem Solving, Web Application, Responsive Web, Start-up, Wire-framing, Digital Strategy, Business Strategy, road mapping, Business Planning, Leadership, Sketch, Invision, Zeplin, Trello, ChatBot, Slack, Github, Remote Teams, WordPress, Google Cloud, Recruiting, Hiring, User Stories, Requirements Gathering, Business Requirements, APIs, Integration, SDLC, Video Protocols -
Chief Executive Officer And Chief Of ExperienceZorphan Venue And Resorts Apr 2023 - PresentSpicewood, Texas, UsProperty Management of properties including Bee Creek Ranch a wedding, venue, event space, Short-term rentals located in the Hill Country 30 min outside Austin, Tx. Obsessed with Customer Experience, detailed oriented to create memories for everyone. -
Product Lead: User Experience And Product Strategy, ConnectxIon Jun 2022 - Jun 2023London, GbHR Talent Intelligence Platform led UX, research, strategy, B2B & Consumer, Not launched (Web/Responsive, B2B, SaaS)- Revamped UX: Completely re-envisioned the UX of the HR Talent Intelligence Platform, dramatically improving experience and usability.- Created Market Opportunities: Led and carried out research initiatives to validate assumptions and identify new market opportunities, enhancing sales prospects.- Achieved Competitive Advantage: Developed and implemented strategies for competitive differentiation, positioning the product favorably in the market. -
Director Of Product, Knowledge Program (Barracuda Fx)Ion Jun 2019 - Jun 2022London, GbFinTech FX enterprise platform led knowledge initiatives as Product, strategy, management (B2B, web, SaaS, internal/external)- Increased Self-Service Efficiency: Boosted the Search vs. Contacting Client Service ratio by 83% in 3 months, enabling clients to find answers resulting in reduced customer support workload.- Reduced Inquiries by 86%: Implemented a knowledge system that reduced support inquiries by 86%, a solution that could parallel reducing healthcare provider queries by streamlining access to critical patient information.- Launched Knowledge System: Within 3 months of joining, a knowledge retention and client knowledge base system was launched, streamlining information access and improving client satisfaction.
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Chief Product OfficerKredya Aug 2017 - May 2023FinTech loan platform saving borrowers interest on loans (Web/Responsive, iOS/Android, SaaS, Marketplace) - Founder, Side-EndeavorGoal: User Growth – Grew MAU 7X• Created and leading a product strategy & business model to grow & move the company to profitability• Leading growth & prioritizing product features to drive user acquisition, engagement & referralsAchievements: - Won the prestigious ‘Best Finance and Banking Web Application‘ at the 2018 16th Annual Altın Orumcek awards by leading the new branding strategy & roll-out of the new responsive web portal- №1 ranked Finance and Baking App in iOS and Android app stores - Turkey Skills Used & Keywords: Product Management, Agile, Project Management, SaaS, Product Design, Data Analysis, Analytics, Finance Industry, User Research, User Experience, Management, Problem Solving, Web Application, Responsive Web, Start-up, Wire-framing, Stye Guide, Design Thinking, HCI, Human Computer Interaction, Usability Testing, Digital Strategy, Business Strategy, Roadmapping, Business Planning, Leadership, Sketch, Invision, Zeplin, Trello, BitBucket, ChatBot, Slack, Remote, iOS, Android, AWS, Amazon Web Services, User Stories, Requirements Gathering, Data Visualization, Business Requirements, APIs, Integration, SDLC
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Svp Of Product Management And User ExperienceBoomwriter Jan 2018 - Jan 2019Cambridge, Massachusetts, UsSeries A, EdTech K-12 writing platform, Role: executive, team management & individual contributor (Web/Responsive, SaaS, Marketplace) Goal: User Growth – Grew monthly sign-ups 8X by re-envisioning the sign-up experience• Created and grew the product team from zero to 3, making critical hires while keeping on a strict budget• Founded processes and procedures to drive focus on alignment to strategy, impact, and execution• Created a data-driven KPI strategy with user research resulting in measuring impact and making team user-focused• Led new UX redesign of platform, incorporating data and user research insights while migrating from .Net to RailsSkills Used & Keywords: Product Management, Agile, Project Management, SaaS, Product Design, Data Analysis, Analytics, Education Industry, Stye Guide, Design Thinking, HCI, Human Computer Interaction, User Research, User Experience, Management, Problem Solving, Web Application, Responsive Web, Roadmapping, Slack, Wire-framing, Start-up, Digital Strategy, Business Strategy, Leadership, Sketch, Invision, Trello, Wrike, Remote, Recruiting, Hiring, User Stories, Requirements Gathering, Data Visualization, Business Requirements, APIs, Integration, SDLC -
Senior Product Manager - Client ExperienceToptal 2016 - 2017Work From Anywhere, Remote, OoLed 4 products simultaneously, focusing on Client Experience (Web/Responsive, iOS, Slack bot, Marketplace, B2B)- Increased Annual Revenue by $3M+: Led cross-functional teams in product, design, engineering, and marketing to implement data-backed experiments and a growth initiative that drove a 40% increase in referral sharing at Toptal, resulting in over $3M in additional revenue.- Reduced Job Creation Time: Furthered growth initiatives by decreasing job creation time from 2 days to minutes on web and iOS platforms, enabling same-day job fulfillment and improving client satisfaction.- Led the largest team of 45 Members: Managed and led the largest team of developers, product managers, designers, and researchers both locally and remotely in a complex initiative to reimagine the UX and launch a new client platform.Skills Used & Keywords: Product Management, Agile, Project Management, SaaS, Product Design, Data Analysis, Analytics, Human Resources Industry, User Research, User Experience, Management, Problem Solving, Web Application, Responsive Web, Wire-framing, Start-up, Digital Strategy, Style Guide, Design Thinking, HCI, Human-Computer Interaction, Usability Testing, Business Strategy, road mapping, Business Planning, Leadership, Sketch, Invision, Zeplin, API, ChatBot, Slack, Tableau, Google BigQuery, SQL, Trello, GitHub, YouTrack, Remote, iOS, Recruiting, Referrals, Funnel, Mixpanel, Intercom, Optimizely, AB Testing, Prioritization, User Stories, Requirements Gathering, Data Visualization, Business Requirements, APIs, Integration, SDLC, Data Warehousing -
Founder, Product Lead & ExperimenterCommunity Raiser, Llc 2011 - 2016Founder of a socially conscientious skunk-works that continually experiments on products to engage people meaningfully in societal benefiting endeavors. While I ceased main focus on Community Raiser in 2016, I sometimes take sabbaticals between work endeavors to experiment and work on side products (Web/Responsive, iOS/Android, Marketplace, SaaS)• Developed an experimental product to measure and promote generosity of ‘time’ and ‘thoughts’ in native Android/iOS. Limited release, learned a lot, currently being reimagined (2015 – 2016; 2017- Ongoing)• Envisioned, planned, designed, launched and brought to the life-cycle end, a nonprofit funding and advocacy platform experiment to understand user interaction and generosity habits. Live for 17 months, it raised tens of thousands of dollars for charities, giving precious data to build the forthcoming ‘Generous.org’ platform (2011-2015)• Won “Product of the Year” at ICCM by gamifying user interactions to increase consumer giving and generosity (2013)• Led a team at the “Create for the Kingdom” hackathon where in less than 48 hours I worked with developers and designers to come up with and quickly implement a new and improved user experience, winning the best product for pre-existing code (2014)Skills Used & Keywords: Product Management, Agile, Project Management, SaaS, Wire-framing, Product Design, Data Analysis, Analytics, User Research, User Experience, Management, Usability Testing, Problem Solving, Web Application, API, Ecommerce, Stye Guide, Nonprofit, Design Thinking, HCI, Human Computer Interaction, Payments, Responsive Web, Start-up, Digital Strategy, Business Strategy, Roadmapping, Business Planning, Leadership, Sketch, Photoshop, Basalmiq, Invision, Jira, Trello, Github, iOS, Android, Recruiting, Referrals, Prioritization, User Stories, Requirements Gathering, Data Visualization, Business Requirements, APIs, Integration, SDLC -
Product Manager - Travel, Cyber SecurityHandsome 2015 - 2015Everywhere, Fully Remote, UsLed two product teams of UX Researchers, Product Designers, Project Managers, web, IOS, and Android development teams following the human-centered product design methodology resulting in amazing products that users love (Web/Responsive, iOS/Android, SaaS, Marketplace)• Successfully led and delivered product strategy & design on a project for a client in the cyber security space• Successfully worked with development lead to identify the need for the role of Technical Product Owner for the Russia–based development team, which improved communication and resulted in the “smoothest” deliveries to date• Worked with a client in the travel space, to ideate, discover, test, and build version 1.0 of an app, called "Eventurist" in IOS & Android to inspire travel to interesting places and events. Currently can be downloaded in the Apple App Store and Android Play Store.Skills Used & Keywords: Product Management, Agile, Project Management, SaaS, Wire-framing, Product Design, Agency, Client Management, Data Analysis, Analytics, User Research, User Experience, Management, Problem Solving, Web Application, Responsive Web, Branding, Stye Guide, Design Thinking, HCI, Human Computer Interaction, Usability testing, Cyber Security Industry, Travel Industry, Start-up, Digital Strategy, Business Strategy, Roadmapping, Business Planning, Leadership, Sketch, Photoshop, Basalmiq, Invision, Trello, Github, iOS, Android, Recruiting, Prioritization, User Stories, Requirements Gathering, Data Visualization, Business Requirements, APIs, Integration, SDLC -
Director Of Product DevelopmentHorizons International 2012 - 2015Boulder, Colorado, UsCreated a product strategy that guided the organization to be in a position to increase its capacity to serve religious minorities and refugees.• Envisioned and created a plan for a platform for interactive learning and on-boarding in Arabic & Turkish, Grant for over $200K• Re-envisioned a legacy product, awarded a $18K grant for it.• Planned three product initiatives awaiting grant opportunity, envisioned other products• Transitioned to an advising position in April, 2015 and currently serving as a volunteer strategic role at this nonprofit.Skills Used & Keywords:Product Management, Project Management, Wire-framing, Product Design, User Research, User Experience, Management, Problem Solving, Wordpress, Web Application, Design Thinking, HCI, Human Computer Interaction, Start-up, Nonprofit, Digital Strategy, Business Strategy, Roadmapping, Business Planning, Remote Teams, Leadership, Basalmiq, Slack, Trello, Github, iOS, Prioritization, User Stories, Requirements Gathering, Business Requirements -
Chief Executive OfficerCalcedon Llc - Usa 2005 - 2012Calcedon was a localization, software and product agency founded in Istanbul, Turkey and later moved to Austin Texas. It was acquired in 2012. Calcedon USA: 2008 - 2012Expanded Calcedon and moved HQ to Austin, Tx taking over entire management and ownership of the company. Grew the company from an outsourcing software development and localization firm to a multinational boutique software development agency. Focused on client success - technical, product, business, and strategy. Managed, led, and helped the development team (both local to Austin and remote in Turkey and other distributed locations) build superb products quickly and agilely. (Web, Marketplace, SaaS)• Grew Calcedon 200% by closing a $200k multi-year e-commerce project• Managed teams of up to 14 software engineers across multiple locations• Exited and sold Calcedon in 2012Calcedon Turkey: 2005 - 2008Founded, managed, and grew an outsourcing software and localization company. Managed large development teams and handled all client account management. (Web, SaaS)• Led Calcedon to 2x revenue growth, formed another Business Unit, and managed multiple clients in multiple geographies• Improved project velocity to reduce common task duration from 1 week to a day, by hiring right and empowering employees to create innovative solutions. These changes prevented churn for more than two dozen client projects (Kodak, HP, Curves)• Taught and promoted entrepreneurialism and agile practices, launched Turkey’s first scrum training in two of Turkey’s largest banks -
Business ConsultantSelf Employed 2002 - 2008Satellite Beach, Florida, Us• Taught entrepreneurism and business networking to four non-profits and Turkish associations• Evangelized the technology community promoting entrepreneurism, lean methods, and agile software practices, resulting in the launch of Scrum training in Turkey in 2007 to two of Turkey’s largest banks• Taught coursework on the fundamentals of Ethics and Business Practices -
Software Engineer, Technical Writer & Hci SpecialistTrilogy 1999 - 2001Austin, Tx, UsTrilogy Software was on of the best companies to work for in the early Austin Technology scene. Their motto: "Only the Best." I started as a software engineer, then utilized my multidisciplinary education to focus on writing Technical Documentation with code samples, promoted, and moved more into Human-Computer Interaction specialization.Role: Automotive Vertical Development Team: Documentation, Process, & Usability Specialist: 2000-2001Technical roles in human-computer interaction, technical documentation and software engineering (Web, SaaS)• Led usability testing and agile methodology on the documentation process with Ford as a client. Helped client understand the value of high-quality UX design, which helped with closing the deal and client retention• Managed the docs for the GPD automotive project and developed documentation plans for all deliverables• Managed the automotive products release notes process• Helped develop a plan for internationalization of docs and productsRole: Core Development team: Technical Documentation & Process Specialist: 1999-2000Technical roles in technical documentation and software engineering• Developed a high-impact emergency JAVA API document that helped British Airways developers implement Trilogy’s software, received multiple accolades from BA, led to promotion to AutoDev Business Unit• Wrote and developed Java extensions meant to help consultants better utilize the product• Worked with developers to describe and explain how to extend the code in several documents
Mark Stephan Skills
Start Ups
Entrepreneurship
Product Management
Program Management
Business Development
Management
E Commerce
Training
Leadership
Product Development
Software Development
Analytics
Strategy
Scrum
Saas
Agile Project Management
Project Management
User Experience
Outsourcing
Business Planning
Enterprise Software
Mobile Devices
Agile Methodologies
Non Profits
Strategic Partnerships
Software Product Management
Nonprofits
Localization
Usability Engineering
Crm
Management Consulting
Executive Management
Strategic Visionary
International Business
Usability Design
Business Strategy
Competitive Analysis
Cross Functional Team Leadership
Team Management
Software Development Life Cycle
Usability
Mobile Applications
Web Applications
Web Development
User Experience Design
Cross Cultural Communication Skills
Strategic Planning
Mark Stephan Education Details
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Purdue UniversityClassical Studies
Frequently Asked Questions about Mark Stephan
What company does Mark Stephan work for?
Mark Stephan works for Fractional Ai Agency
What is Mark Stephan's role at the current company?
Mark Stephan's current role is Chief Executive Officer.
What is Mark Stephan's email address?
Mark Stephan's email address is ma****@****tal.com
What is Mark Stephan's direct phone number?
Mark Stephan's direct phone number is +164658*****
What schools did Mark Stephan attend?
Mark Stephan attended Purdue University.
What skills is Mark Stephan known for?
Mark Stephan has skills like Start Ups, Entrepreneurship, Product Management, Program Management, Business Development, Management, E Commerce, Training, Leadership, Product Development, Software Development, Analytics.
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