I lead state-level programming via event planning, campaigns, trainings, coalition management, partnership building, and support with community engagement and organizing. I aim to foster foundational partnerships, build capacity of community leaders, and support advocacy activities and mobilization to advance SEARAC's priorities in immigration, criminal justice, health and aging, and education.

I worked with the OT team to bring social justice and health equity by lifting social drivers in mental and behavioral health, economic mobility and security, as well as closed predictors of disparity. I provided technical assistance and manage research analyses for projects related to collective impact efforts. I maintained and fostered relations with local community-based organizations in Oakland to enhance their community member and providers' respective quality of life and work through meetings and workgroups.

I advocated for CWA's policy agendas and facilitated meetings with state legislators to gain support and advance implementation. I have experience in moderating for professional webiners to enhance and build WIC staff's area of knowledge in nutritional, telehealth, and breastfeeding practices. My roles also include research and project management for annual reports and news releases to educate and bring awareness to both WIC staff and participants across California counties.

- Support CWA staff in technical and outreach support regarding the California WIC Association website.- Contact and provide correspondence to legislative staffers prior to main conference events.- Assist in research and publications for organization papers to disseminate among local WIC agencies for resource management

• Worked in the Lactation Supportive Environments (LSE) to collect and prepare provider evaluation data for presentation to supervisors and board members at quarterly meetings.• Presented preliminary population research about the Vietnamese community in San Diego County (Mid-City region) related to breastfeeding practices and perceptions of appropriate breastfeeding practices.• Developed and created the Breastfeeding-Friendly San Diego (BFSD) Initiative informational video, “What is BFSD?”.• Collaborated with supervisors and affiliated board members to strategize, organize, and mobilize for the annual provider training workshop in early Spring 2020.

• Facilitated weekly psychoeducational groups to provide clients a safe environment to practice appropriate coping techniques and DBT processing strategies. • Accurately documented up to 12 patient charts and filed reports to the Clinical Director within a 48-hour time frame for quality assurance. • Collaborated with clients to gather local community resources suitable for their treatment goals with an 87% success rate upon program discharge.

• Reviewed, analyzed, and processed various in and out-of-state medical provider applications for proper enrollment into the Medi-Cal fee-for-service program; Generate correspondence letters appropriate to each case: approve, deny, refer, or requires remediation.• Applied and interpreted regulations and collaborated with unit manager to make proper recommendations for a course of action on complex provider cases; tracked and logged application inventory on a weekly basis.• Implemented test fields as a user acceptance tester for Provider Application and Validation for Enrollment (PAVE), an online application platform for Medi-Cal provider enrollment.

• Responsible for coordinating tutors' and instructors' orientation, schedules, and training workshops. • Conducted student/tutor pairing, based on company protocol. • Collected and presented data based off of tutors worked hours. Additionally, I create budget estimates based on collected data to determine the budget for the upcoming year.

• Provided and explained options for testing to clients; send in orders and collect samples to clinical lab• Educated and advocated clients on their medical visit; documented logistical details into the internal database.• Initiated and maintained patient charts with confidentiality and concise information upon medical visit• Screened for prescribed lab tests and distributed referrals specific medical needs by clinician.• Maintained accurate count of prescription and controlled medications in secured locations; distributed birth control prescriptions and recorded medical transaction.

• Assisted policy analysts in monitoring and maintaining tracking logs on daily basis• Experienced in writing letters to applicants regarding program requirements• Maintained a high level of confidentiality when categorizing application packages appropriately regarding program type • Informed appropriate parties regarding final decisions with legal and HIPAA compliance • Consulted with branch director and supervisor on application reviews, including provider types and insurance coverage options, for appropriate database input

• Developed studying plans and tools for the establishment of a learning system utilizing established guidelines in course syllabi to chemistry and anatomy• Acted as a mentor specialized in the sciences and coordinating plans with tutoring center leads and professors by developing policies, procedures, and forms for implementation• Helped empower students through being flexible to their course curriculum and compassionate to their learning needs • Followed up with students based on their progress is at in class and on material in a one-on-one and group setting

• Correctly summarized and documented during an examination per physician, including but not limited to: proper charting of the examination, documenting additions to the chief complaint, assessment and recommendations for treatment• Presented available lab analyses, imaging, and EKG readings to physician upon request• Maintained an awareness of the patient's verbal and non-verbal communication when instructions were provided by physician as it may necessitate repeating information, provided patient education material and instruction for the patient to review at home• Documented any procedure performed by the physician, and list all proper diagnoses and symptoms dictated by the physician• Established and maintained effective working relationships with physicians, staff, and managements

• Processed requests for prescription refills and office visits according to established provider• Recorded patient chart updates, account co-payments, and reconciled daily logs and bank deposits • Facilitated weekly staff meetings with back office staff to ensure each staff member was apprised to all relevant office issues and daily briefings with management• Managed crisis situations by responding promptly to their needs and improved service per customer feedback• Assisted patients in insurance options regarding treatment plans and medications after office visits with providers and over the phone