Madeleine Stich Email & Phone Number

Raleigh, North Carolina, United States

Raleigh, North Carolina, United States

Package, test, and deploy applications using Microsoft Intune and JAMFConfigure Configuration Profiles for Windows, iOS, and Android devices for various management use casesUtilize Microsoft Intune to manage, secure, and maintain compliance of devices in accordance to security policies and proceduresParticipate in Change Management review process to ensure stability, validity, and communication of Standard, Normal, and Emergency changesUtilize Microsoft Intune Windows Update for Business to deploy Windows 10 22H2 enterprise wideConfigure, test, and deploy mobile device policies and configuration profiles to manage and maintain compliance of devices

Raleigh, North Carolina, United States

Maintain Patch Compliance of 99% for all endpoints including necessary Change Management documentationBuild Windows 10 Custom Image using Microsoft MDT and Configuration ManagerMaintain and service 120 Distribution Points ad 10,000 client devices to ensure healthProvide Tier 3 support - assisting Tier 1 and 2 technicians - with SCCM issues including application deployment, Task Sequence, and patch managementMaintain up to date documentation of ServiceNow Knowledge Base ArticlesCollaborated with cross-functional teams to plan and execute SCCM Site upgrades Utilized Microsoft Intune in Co-Management of Hybrid Azure AD Joined devices, optimizing the management of workloadsImplemented Proactive Remediation to effectively resolve complex WMI Corruption issues on devices, engaging with both Microsoft and NVIDIA vendors for resolution

Raleigh-Durham, North Carolina Area

Diagnose, troubleshoot, and resolve hardware, software, and OS related issuesProvide guidance to co-workers, Tier 1 and Tier 2 staff General management of Active Directory, including security groups, distribution groups, account lockouts, Local Administrator Password Solution, and Bitlocker KeysImage, re-image, build, and configure new and used company laptops and desktopsEngage with various software and hardware vendors to provide support to our internal clientsEmployee Nominated Award - Outstanding Partner to Practice

Raleigh-Durham, North Carolina Area

Build, upgrade, and troubleshoot PC issues in Windows 10 with Office365Install and support enterprise applications and office equipment to improve and automate workflow

Raleigh-Durham, North Carolina Area

Answer any and all guest questions to the best of my ability, escalating to the appropriate department if necessaryPerform approximately 30 cash and credit card transactions with accuracy and balance a bankDistribute information on upcoming eventsAssist in seating purchases for various events including Carolina Hurricanes hockey, concerts and other family eventsProficiency with Ticketmaster on the back end, a command based ticketing system

Garner, Nc

Ensure the proper presentation and builds of all soups, salads and sandwichesTrain 10 new employees through hands on demonstrationCross-train current employees in at least 3 of 11 positions in a 2 week period

Raleigh-Durham, North Carolina Area

Sourced potential candidates from ZipRecruiter, LinkedIn, Monster, Indeed, CareerBuilder, Facebook and referralsPerformed 15 phone screens per day to qualify candidates based on set parametersScheduled approximately 10 interviews and 10 client visits weekly for branch managerSourced potential job openings for potential work requestsUpdated and maintained State and Federal Employee Tax documents, such as W4 and NC4Processed E-Verify for each potential employee and maintained required standardsMaintained proprietary Customer Relationship Management software of both employee and customer files

Cameron Village

Supervised and trained 6 – 9 new employees as crew membersCoordinated with General Manager to increase sales by an average of 10% monthlyGenerate daily, weekly and monthly sales reportsPrepare customer invoices and receive payments for services on accountAssess inventory and perform bi-weekly inventory orders and daily produce orders

Bachelor'S Of Science, Accounting And Computer Science

Activities and Societies: Director of Community Service - Beta Alpha Psi; VP of Professional Development - Digital ShapRs

Associate Of Arts (A.A.), Accounting, Graduated

High School Diploma

Activities and Societies: Choir, Theatre productions (back stage), Lacrosse Team manager, French Club Vice President, Math Science.