• Facilitated collaboration among 200+ stakeholders, creating a harmonious work environment during high-pressure negotiations, which led to the successful purchase and integration of 4 companies.• Improved overall team performance by educating teams on health-related terminology, mentoring them through acquisition processes, and coaching 50+ personnel to enhance productivity.• Led negotiations, forecasting, budgeting, and implemented effective conflict resolution techniques to ensure long-term success in acquisitions.

• Directed profit and loss management, budgeting, forecasting, quality control, and business development, overseeing operational and clinical strategic initiatives across half of Texas with an annual revenue of $23 million.• Developed and implemented policies to ensure compliance with state regulations, enhancing operational efficiency and fostering strategic project development.• Streamlined training programs for management to improve execution and support long-term business goals..

Led the development and implementation of centralized remote scheduling system in response to COVID-19 restrictions• Transitioned a team of 30 schedules from an in-office environment to a fully remote, 24/7 operational model, ensuring continuous client support. Utilized cloud-based tools and collaboration platforms to maintain productivity and communication among team members• Successfully provided uninterrupted, around-the-clock scheduling services, meeting client needs during a critical period, and ensuring operation continuity and client satisfaction.

Took a career break to go abroad to support my spouse in their academic journey of obtaining a Master of Science in Dance Science and Education.• Mastered professional verbal and text communication through hundreds of hours of training and experience through thousands of calls and online platforms. Resolved conflicts in international environments through emotional intelligence training.• Vice President of Education - Haymarket Toastmasters – created cross-functional collaboration with other clubs to form a strategic vision for growth.

• Partnered and interacted with multiple children's hospitals and medical clinics to build referral relationships and generate consistent revenue streams.• Connected with 120+ clinicians, social workers, and referral sources on a consistent, monthly basis, fostering strong relationships and ensuring a steady flow of referrals. Navigated, educated, and guided clients through the complexities of Medicaid and commercial insurance eligibility requirements.• Established a robust referral network that significantly contributed to consistent revenue growth and enhanced client satisfaction by simplifying the insurance process.

Managed day-to-day office operations, including scheduling, billing, and overseeing pay rates for field nursing staff.Interviewed candidates and provided oversight of the hiring process, ensuring compliance with Pediatric Home Healthcare policies and procedures.Maintained strong relationships with clients and nursing staff, fostering a supportive environment and promoting open communication between all departments.Handled after-hours management of nurses and clients, addressing issues as they arose.Conducted weekly billing and payroll reports, ensuring accuracy and adherence to corporate goals.Demonstrated professional behavior, serving as a role model to staff, and executed specific projects as directed by the COO.

Recruited, screened, and onboarded nursing staff for ongoing assignments, ensuring alignment with immediate and projected needs. Conducted prescreens, reference checks, and coordinated skills assessments to determine applicant qualifications. Managed field staff administration, including scheduling, monitoring attendance, and setting pay rates. Developed and maintained relationships with clients to identify and fulfill staffing needs. Documented candidate and client interactions in Applicant Tracking Systems and provided after-hours support as part of the on-call team. Supported marketing efforts, including participating in career fairs and contributing to process improvement initiatives.