• Lead for various aspects of shows including audio, video, and power infrastructures managing teams ranging in size from two to forty.• Exhibited flexibility by taking on various aspects of a show, such as Video, FOH (Front of House) Audio, Monitors, Install, and labour – demonstrated enhanced technical knowledge, communication, and leadership skills, while exhibiting adaptability to meet the demands of a fast-changing live production environment.• Built reputation for strong technical skills resulting in gaining a strong customer base from one to more than five large scale clients such as Ashen White, Shakedown, TheBetterTech, Pandor, and Bates Audio resulting in numerous leadership roles and upgraded technical knowledge of tools in the industry.• Hired as independent contractor for specific skills (Hamilton TiCats, and McMaster University)• Maintained and repaired analog and digital electronic equipment in shop and in the field resulting in being able to support the company in their daily needs and respond quickly to new challenges.

• Reviewed and restructured daily operations and system, and inventory processes to incorporate updated best practices and time saving processes. Benefits included reducing workload, more industry standard procedures, and enhancements in audio and visual results while improving customer service.• Built good customer rapport and connections with other University and vendor entities was focused on while in this position resulting in our team interfacing better with other event facilitators and clients.• Collaborated with other management peers to build and execute training program for over 20 new staff.• Provided continual training on newer practices and operations throughout the year. • Acted as on-site coordinator to interface directly with the customer on site to ensure client satisfaction.• Collaborated with Office Coordinator for client projects to ensure client’s needs/objects are met within the timeframe requested

• Production Lead for large events including planning and logistics enhancing my skills in project management and team building.• Prepared and taught 2 day training courses on audio devices and best practices for AVTEK existing staff and new employees. The objective was to enhance productivity through education of staff.

• Managed production aspects of the show including 30 staff and numerous external resources.• Attained sponsorships and acquisition of technical equipment by approaching industry contacts, meeting deadlines, and ensuring appropriate equipment available while maintaining budget and timelines.• Coached and trained 15 new members each year via creation of training manuals and experiential sessions.• Managed budget for technical aspects/equipment for the shows saving thousands of dollars each year.• Performed post production editing of both video and audio recordings using ProTools and DaVinci Resolve.

• Designed and constructed props• Responsible for operating Audio and Lighting for concerts• Collaborated with peer for filming and editing of footage/audio

• Responsible for operating and maintenance of lighting and audio equipment, as well as troubleshooting issues• Assisted in construction of sets and props

• Operated lighting, digital and analog audio systems, and video fixtures• Engaged as Production Lead in 2014, managing small engagements with a staff of two to five resources• Performed maintenance on Martin fixtures, JBL speakers, cabling, and screens

• Engaged as Show Service Technician for the maintenance of equipment and setups for shows• Assisted company owner in marketing to acquire new clients

• Production Lead for large events including planning and logistics enhancing my skills in project management and team building. An example of such an event was McMasters 2nd Annual Light Up The Night – 2015 Canadian Industry award winning event• Prepared and taught 2 day training courses on audio devices and best practices for AVTEK existing staff and new employees. The objective was to enhance productivity through education of staff.• Awarded Tech of the Year 2015 for outstanding work for a key MSU client event. I was parachuted into a lead role on a time sensitive project and carried it successfully to completion on schedule.

• Awarded Employee of the Quarter – Q1 2014• Processed sales accurately in a timely manner using Eagle POS accepting Cash and Moneris• Promoted from cash to sales succeeding in highly competitive commissions based sales environment - Jan 2014• Responsible for merchandising activities including maintaining / setting up displays, shipping and receiving local and international shipments as well as packaging online orders

• Trained and managed data input team for student registration• Provided technical support ensuring server connections, database availability, and data integrity• Performed administrative functions, including issuing refunds

• Provided information about plant care to customers• Responsible for merchandising activities and plant care