Michael Storlie Email & Phone Number

As a Business Unit Manager for Technical Support at Epilog Laser, I lead a functionally diverse team of 30+ professionals in delivering best-in-class business support practices, improving customer outcomes, and enhancing employee experience. With a BS in Electrical Engineering and over 14 years of experience in leading customer-facing teams, I have a strong background in solving complex technical issues, developing and training my team, and influencing senior executives with data-driven insights. My core competencies include customer relationship management, mentoring, customer service management, inventory management, order fulfillment, business operations, and vendor relationships. I am passionate about enabling customer success and satisfaction while optimizing business efficiency and profitability. At Epilog Laser, a global leader in laser engraving, cutting, and marking systems, I leverage my skills and expertise to support the company's vision and mission of providing innovative and reliable solutions to customers worldwide.

Listed skills include Fpga, Semiconductors, Xilinx, Verilog, and 10 others.

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  Colorado State University

  Bs