• Fulfill both roles of CTO and CIO, maximizing technology efficiency for internal infrastructure and customer facing systems.• Developing the corporate vision, directing all organizational information and product delivery systems, and advising corporate organizations on critical technology planning and system architecture issues.• Reviewing and approving all contracts for computing and information technology service and equipment• Managing data systems implementation and monitoring their effectiveness. Managing all information systems to maintain centralization, protection and integrity of all data; ensure data is freely available to those who need it for reporting, analysis and data processing• Developing technology contingency plans to keep projects on track. Managing priorities, deadlines and tasks in order to exceed expectations and accomplish goals.• Building and managing the technology team. Directing all employees in IT to attain the company’s strategic goals established in the company’s strategic plan- Championed project to reduced economic risk associated with data theft. Introduced new data handling procedures, end point security, network zoning; created business-to-business data exchange policies, reduced the hack value of the existing data sets- Spearheaded project to reduce hardware dependency, improve business continuity and increase business agility by moving to server and network virtualization based on VMWare vSphere and ESXi. This reduced cost of ownership by decreasing server replacement by 70 percent- Designed several tools for risk management and automated execution. Maintained network and reacted to all forms of disaster scenarios, keeping downtime to a minimum- Satisfied PCI and HIPAA compliance and SSAE 18 Type II regulations with new technology- Completed consolidation of company phone system to single platform.- Implemented new technologies to reduce IT budget spend by over 45% while improving system stability and resilience

• Created and implemented an IT strategic roadmap to align technical initiatives with business development objectives and create an efficient staging environment to optimize deployments.• Led and directed various enterprise project initiatives, to include managing all phases of an infrastructure project including staffing, requirements definition, design, vendor selection and management, hardware/software development and/or customization, testing, deployment, and post-deployment support.• Designed, implemented and maintained a fault-tolerant, highly available infrastructure from the ground up.• Directed implementation and execution of new/upgraded information systems via well-defined plans including procedures, deadlines and accountability• Developed comprehensive technology strategy and plans, budgeting, status reporting and board presentations• Achieved uptime of 99.99% and increased automation efforts by implementing and managing critical systems to drive seamless integration between internal and external systems• Revamped key procedures and systems leading to 30% improvement in user satisfaction and 300% increase in the speed requests were resolved• Directed all corporate information systems activities, including product definition, development, implementation, data center and operations• Conceptualized and implemented a Disaster Recovery and Business Continuity environment to reduce risks and leverage key relations• Web development: Developed few websites for internal and external usage using Joomla and WordPress• Installed, configured, updated, tested, identified, and repaired hardware, software and network related problems. Installed and managedover a fifty 2003/2008 servers. Implemented Exchange 2010 Server • Held weekly meeting to help improve and resolve current IT trends in company• Collaborated with the executive team to assess and recommend technologies in support of company needs

With Managed Services from Professional I.T. Consulting, you transfer the day-to-day management responsibility of your technology to us. Utilize the one-and-only company that can provide your new company with ALL of its IT, telecom, and web needs. We'll get you off the ground fast with the most reliable and extensible hardware and software systems. Microsoft's cutting edge telecom solution Lync and an award-winning identity campaign and website. Professional I.T. Consulting is dedicated to providing first-class computer support to businesses that want to cut costs and increase efficiency. With computer network services that is based on a fixed, monthly rate, you get strategic IT support for a fraction of the cost of employing one full-time IT professional.Our team of professionals are experts in computer tech support, so you can count on us to provide all the support and service you need for your business in Illinois.

• Support and maintenance of servers and computers in four locations.• Teach and assisted the Network Consultant with troubleshooting of hardware and software.• • Installed, configured, updated and maintained operating systems, new software releases, system upgrades.• Evaluated and installed patches and resolved software related problems.• Performed system backups and data recovery.• Maintained data files and monitored system configuration to ensure data integrity.• Maintained MS Exchange.• Maintained and improved the effectiveness of end users computing experience.• Implemented advance monitoring system for monitoring all network devices. • Skilled at interviewing, hiring, training and evaluating employees in areas of Information Technology• Manage capital purchases, direct vendor relations, generate and maintain equipment tracking records.• Worked with vendors and management to plan and execute system upgrades/improvements, including hardware, operating system software, utility software, and connectivity solutions• Managed multiple projects

• Installation, support and maintenance of all IT operations.• Identification, isolation and troubleshooting of hardware, network and software problems.• Coordinated software/hardware installations, upgrades, and conduct personnel training• Took ownership for pre and post sales small to medium sized network projects, with accountability for metrics, milestones, communication, documentation, and training support for all users involved• Testing and setup hardware of various manufacturers: CPU, memory, motherboards, HDD, video devices, sound cards, modems, network cards.• Attaching and wiring network cable’s infrastructure in different type facilities.

• Install, troubleshoot and support of various software packages to include MS Windows NT, 98/95, MS Exchange, MS Outlook, Lotus Notes, MS Office, Rumba, Visio, PC Anywhere and Lotus Smartsuite.• Perform system administration and maintenance on NT 4.• Installed, configured and troubleshoot HP & Techtronics laser printers.• Data migration from OS/2 & Windows 95 to Windows NT 4.0.• Daily support on Compaq, IBM, HP, Toshiba, Acer & Dell laptops.• Tier 1-3 Helpdesk and Desktop Support Roll up to 1,000 users including remote laptops.• Setup and support of all IBM PC’s, compatibles and all peripherals.• Creating images, troubleshooting and setting corporate standards using Ghost and PowerQuest imaging software.• Using MS Project to document rollouts, time frames & overall Project Management.• Daily management responsibility.• Inventory management responsibilities on a daily basis.• Gathering of technical documentation updates and software drivers and patches from the internet.• Implementing Y2K projects which includes Bios Upgrades & Patches. • Setting up and controlling the user environment and troubleshoot the LAN/WAN including NT servers, workstations and printers.• Configured cabling assignments for the whole network as well as installed and configure the Ethernet hubs.• Configured server, laptops and desktops for dial-up-networking via a Windows NT RAS server.