Olivia Nguyen Email & Phone Number

Singapore

Singapore

Pioneering Healthcare Inclusion for Emerging Marketsby ex-Insurtech, Payments, Pharma, and Healthcare professionalsWhat I'm passionate about:* Means Testing * Patient Affordability* Innovative Drug Access* Patient outcome and digital experienceWould love to discuss our solutions for patient access in Vietnam, Philippines, Singapore, Malaysia, Indonesia, and beyond.

Ho Chi Minh City, Vietnam

Formerly EasyGop ("Easy Installment")Pioneer Offline retail, Education, and Healthcare BNPL in VietnamSpecialized in Out-of-pocket solution for non-credit-card patients (C-section surgery pay later, Children vaccine pay later)Closed key partnerships with private and PPP (public-private-partership) hospitals, serving customer based across Vietnam (23 out of 64)Successfully raised equity and venture debt from institutional investors

Southeast Asia

• Restructure and digitize one of the largest and highly motivated Viet student networks in VN & USA: Model, People, and Product • Report directly to Board of Directors in the US and Australia

Sea

Cintamobil.com is a portfolio tech company under Auto Portal Global network of 7 automotive comprehensive ecosystems (Listing - Content Hub - Community), serving 16M+ car users worldwide. A tech venture-backed by DVG, a former founding investor of the largest organic traffic platform batdongsan.com.vn• Manage 04 key functions of Product, Data, Sales, & Content across 03 offices & 02 countries to grow 1M+ qualified traffic (80% organic vs 20% paid)• Coordinate with Marketing & Product Owner to optimize conversion rate (from untracked to 2%) for CPA partners (Consumer Finance & Auto dealers)• Restructure in-house to maximize performance with minimum resources:- Sales: restructure HQ & local Jakarta sales force (target, commission, & reporting line) & arrange hands-on trainings for local sales to acquire sellers - Growth: redefine customer journey from O2O; enhance in-house CRM with on-page funnel tracking; help track off-page sales funnel with data transparency from partners- Product: prioritize revenue-oriented product roadmap (Recommendation, Ads placement, & New Car Product) • Remodel with local consultants to apply for a new business license to enable revenue-generating initiative with newly signed insurtech marketplace partner which help target revenue upto 150% YOY• Responsible for project P&L & assist CFO regarding legal compliance, cash & budget management for local market• Report directly to Group CEO & COO

Vietnam

IEG Foundation is IEG Global's philanthropic arm, a social enterprise dedicated to serving underprivileged children, connecting innovative educators, nurturing local champions, and hopefully inspiring lots of minds and souls to follow suit.• Navigated unknown waters for legal risks and donation solutions for an emerging social enterprise• Tasked with brand building from scratch (identity, positioning, content)• Led a team of 3 to launch EDU359, a digital education think tank for teachers and parents seeking research-backed insights and best practices for teaching • Launched PEN (“Pioneering Educators Network”), Vietnam first annual Teacher Fellowship join- scholarship program with Fulbright University Vietnam for 100+ leading public & private educators from 23+ provinces/cities to learn & apply innovative teaching skills• Responsibled for all development and impact investment and stewardship for 200+ Individuals and organization donors • Reported directly to CEO cum Chairman

Vietnam & Singapore

• Managed business development responsibilities: pitch deck, contract draft• Led post-deal onboarding process and deliveries for 10+ Bank, Consumer Finance, & Insurance Partners• Reported directly to Vietnam BD Director & Country Director

Vietnam

GoBear is Asia's rising financial aggregator which spans across 7 markets with over 50M users: Singapore (HQ), Thailand, Philippines, Hong Kong, Malaysia, Vietnam, and Indonesia• Worked together with a founding team of 5 to launch the first 3 fin-tech products for Vietnam market in 2.5 months: Credit Card, Personal Loan, and Travel Insurance• Consolidated, categorized, and localized database of 200+ products and 100+ features• Sought alignment from local and regional teams (Product, Design, Product Owner, Management) to pitch new feature request, prioritize incidents, and ensure project timeline• Applied localization approach while managing cross-region internal Data Management System• Designed user flow and filtered lead channels based on various partners’ requirements using internal and 3rd party integrations including Typeform, Zapier, and beyond• Key projects: Launch (2016), UnBank & Online Shopping Card Campaign Pages (2017), Home Loan (2018)• Reported directly to Vietnam Product Manager and Vietnam Country Director

Various

Set vision, mission and objectives for Business & Career branch, aiming to be the most trusted source of useful career advising and helpful industry insights into Vietnam and Southeast Asia markets• Pioneered key initiatives: Career Insider (VietAbroader first database of career insights into top industries and common career paths) and Regional Meetup in USA (Boston & New York), UK (London) and Vietnam (Hanoi & Ho Chi Minh City)• Oversaw management efficiency and strategic planning process of organization-wide projects with other teams: Partners & Sponsors, Communications, Youth Development, and Human Resources

Ho Chi Minh City, Vietnam

American International Group (AIG) is Fortune Global 500 non-life insurers, serving clients worldwide with products in Property Casualty, Life & Retirement, Mortgage Insurance• Consolidated and visualized employee termination process of Vietnamese Labor Law• Streamlined ineffective local and regional HR process, saving 3000+ hours per year• Presented in conference meetings with APAC country members• Reported directly to Head of Human Resources

Ho Chi Minh City

• Led team of 20 to organize one of Vietnam’s most prestigious career conferences, targeting top 200 local and overseas Vietnamese students• Raised $8,000+ and maintained relationships with 4 Silver & Bronze corporate sponsors and partners• Secured 40 high­profiled guest speakers for various industries and post­grad programs: Management Trainee, Supply Chain, Finance, Consulting, Marketing, Start­up, Human Resources & Engineering• Screened top attendants and coordinated trips to leading local companies: BOSCH Vietnam, Vietnam International Bank, Everest Education, Tiki.vn, Vingroup, ZALORA & Nielsen• Managed key accounts of high net worth individuals and potential partnerships with educational institutions and corporations

Ho Chi Minh City, Vietnam

NSC is a leading authorized survey & settling agents in Vietnam for over 50 Foreign Cargo Underwriters and acts as Correspondents and Surveyors for P&I Clubs worldwide. • Revamped the company’s external communication system: built website’s content, redesigned and edit the company’s profile documents in both English & Vietnamese• Analyzed relevant documents of marine survey cases and conducted on-site investigation at warehouses and cargo ports• Adjusted claims for 5 international marine insurance companies by verifying claimants' insurance policy and its coverage, evaluating the injuries and calculating settlement fees• Managed 5 accounts of international marine companies and contacted them to collect passed-due invoices• Assisted managers with administrative tasks during meetings with claimants, salvage cargo sale auctions & internal meetings

New York, New York

National Urban League is a nonpartisan civil rights organization based in New York City that advocates on behalf of African Americans and against racial discrimination in the United States. • Reviewed 20 business plans and pitch materials including videos and financial projections for the NUL Small Business Matters Pitch Competition 2014 sponsored by Coca Cola and Wells Fargo.• Conducted performance evaluation of 10 affiliates entrepreneurship centers that help small businesses at all stages across 10 cities: Atlanta, Chicago, Cincinnati, Cleveland, Houston, Kansas City, Los Angeles, New Orleans and Jacksonville• Analyzed new technology application to maximize the effectiveness of the program implementation to the above 10 entrepreneurship centers• Supported logistics of the annual entrepreneurship conference in Cincinnati, hosting ultra high-profiled guests including the Vice President of the United States of America, the city Mayor, financial institution representatives, and expert speakers• Recognized as one of the best summer interns by direct supervisor• Reported directly to Director of Entrepreneurship Department

New York, New York

Brand Acumen is the sole brand naming arm of Havas Worldwide. We create names that resonate. Our brand choreographers and thought mixologists deploy cutting-edge methodologies that inspire.• Contacted potential clients including Brand Managers and Sales Directors and researched new business opportunities on websites such as LinkedIn and Jigsaw • Learned company's internal marketing strategy and participated in strategic meetings with CEO and founding members regarding ideas on profound brand identity for customers and maintaining marketplace competitiveness• Built database of 40 accounts of potential clients within pharmaceutical industry

Usa & Vietnam

• Led organization's first internal communications database project• Communicated with senior members in assigned regions to acquire support for VietAbroader Network Project• Organized off-line activities and provided soft skills training for members in Ha Noi and Ho Chi Minh City

Bachelor Of Business Administration (B.B.A.), Business Management, Fine Arts

Activities and Societies: Beta Gamma Sigma• Graduated Magna cum Laude • Robert B. Willumstad Business School 4-year merit scholarship

Exchange

Activities and Societies: • Oil Painting • Printmaking • Digital Arts • Roman History • Italian

Exchange

Activities and Societies: • Luxury Management • Corporate Finance • Organization Behavior • French

High School Diploma

Leadership In Medicine

HMS-LIM Southeast Asia 2024/25