Matthew Stublefield Email & Phone Number

Springfield, Mo, Us

New York, Us

I oversee all product management, and I work with a brilliant engineering team to build features supporting CoinDesk's journalism, media, events, data, and indices.

New York, Us

As the senior product manager for content, I sat between the editorial team and engineering. I owned our content distribution systems and subsequently worked on ArcXP (our CMS), our video pipeline for both live shows and video-on-demand, newsletters, and podcasts.● Increased engineering throughput by nearly 3x while decreasing defect rate by 15% by improving story writing, backlog grooming, and sprint planning.● Increased video ad impressions by 3x through product features to improve video ad viewability and completion rates.● Increased pages per session by 20% through recirculation features and improving overall site performance.● Focused the team on work to reduce bots by 99.9% and eliminate scrapers until these problems were solved.● Contributed significantly to strategy development and successful team restructuring resulting in a promotion to director.

If you want results-oriented culture, a strategy that wins, measurable objectives that drive continuous improvement, improved inter-team communication, projects defined and delivered, and the tools properly set up to succeed, I can help.

Herndon, Virginia, Us

As the Director of Product Management for Stride’s “Career as a Platform” product, I led a team of around 80 people including product owners, researchers, designers, engineers, and other contributors.● Trained the product, design, and project management teams on defining measurable outcomes using the HOSKR and HEART frameworks. This led to cutting unnecessary features and providing better stories for the engineering team so they delivered value faster with less rework.● Led ideation workshops using Miro, then worked with the product team to build a 6-month roadmap in Aha! that was integrated with Jira and Figma. Product and design worked in Aha! to create themes, epics, and stories, and these were synced to Jira where the engineers tracked their work.● Provided agile coaching to other product teams at Stride and stepped in as scrum master for the CaaP engineering team. Increased sprint goal achievement from 50% to 100% leading to improved forecasting capability and team morale.● Introduced and trained the team on UAT, release management, and incident management.● We acquired a company that had a platform with features similar to CaaP and I met extensively with the CEO and VP to perform the feature and technical discovery on the acquisition. I also created the plan for its merger with CaaP.

London, Greater London, Gb

🔮 Strategy Development● Focused on where we want to be in three years and how we can get there successfully.● Developed a deep understanding of both business and customer needs through interviews, quantitative analytics analysis, gap and SWOT analysis, and user journey mapping.● Collaborated with internal stakeholders to validate, refine, and promote strategy understanding and decisions using Wardley mapping, mockups, and dialogue sessions.● Based on my guidance, teams were able to reduce project and feature complexity while solving more critical and valuable problems. This increased both team member morale and customer satisfaction while helping teams deliver more value faster.🎛 Program Management● Created an eLearning group to meet the needs of Adaptavist’s enterprise customers who wanted advanced Atlassian video training and customized Atlassian app training. Our eLearning has an 83% CSAT rating and a learning engagement rate approximately 5x the average for eLearning.● Created a technical writing group to own and improve Adaptavist’s app documentation. Managed the creation of a new documentation platform and the migration of product documentation from six different web properties and three different documentation technologies to a single site and technology. Customers once listed documentation as a primary factor when uninstalling our apps, and now it is in the top 5 reasons that customers prefer and retain Adaptavist apps.🚀 Product Management● Conducted customer interviews and demos, performed financial analysis, created mockups, and wrote the epics and stories for Learn for Jira. This app was released for Jira Server and Data Center.● I led the Adaptavist Library team building a platform to teach customers how to create solutions to unique problems. After developing the strategy, I wrote the epics and stories, worked with the tech lead to design its new architecture, and also served as scrum master.

London, Greater London, Gb

As a consultant, I focused on tools migration, or helping companies move from their current solution to an Atlassian solution. This might be figuring out how to switch from Microsoft Word and SharePoint to Confluence, or from just about anything to JIRA.Beyond Confluence and JIRA, I specialized in JIRA Agile, JIRA Portfolio, and JIRA Service Desk. My background in project management and business analysis helped me chart the best path forward and the ideal configuration for our customers.Drawing from more than eight years of experience working with the Atlassian toolset, I delivered a wide range of Atlassian University courses and helped develop the Atlassian Certification program.I also developed estimates for work that needs to be done, wrote proposals for client engagements, calculated utilization based on work logged in our JIRA instance, developed and tracked invoices, and practiced Kaizen to help us continually improve what we do.

Springfield, Mo, Us

Computer Services at Missouri State University serves over 24,000 students and nearly 4,000 faculty and staff. As Lab Support Administrator, I had three main areas of responsibilty. First, I oversaw the three centralized Open-Access Computer Labs and the Help Desk Call Center. This 24-hour operation was staffed by around 50 people and provided support in-person, by phone, or through web chat or email for all hardware and software brought to us. For my staff, I handled hiring, payroll, coordination of professional development, and general management. Second, I provided support for all academic spaces on campus by running print servers, application licensing servers using FlexNet and Microsoft's Volume Activation Management Tool (VAMT), application configuration and/or distribution through Microsoft System Center Configuration Manager (SCCM), operating system distribution through SCCM or Microsoft Windows Deployment Services (WDS), Microsoft Updates for the campus (around 6000 computers) using Windows Server Update Services (WSUS), Faronics Deep Freeze servers, and numerous file shares. I also built and maintained several web servers to provide applications like Confluence, JIRA, WordPress, LabStats, and PaperCut. Servers were predominantly Microsoft Windows Server or Ubuntu Linux that I built on VMWare ESXi or Microsoft Hyper-V hosts. I worked with a distributed IT staff across six colleges to provide solutions and assistance. For our internal unit, I provided project management support and planning.Third, I built and maintained campus-wide communication and collaboration services using Atlassian Confluence and Atlassian JIRA. I provided consulting services to a variety of departments on campus to help them understand how to achieve their goals using Confluence and JIRA, and I built spaces and projects with custom workflows, notification schemes, and integrations to serve their needs.

Springfield, Mo, Us

Provided technical support and documentation, troubleshooting and assistance by phone and in-person, and consulting for new solutions to meet University Information Services goals.

Springfield, Mo, Us

Provided tier 1 phone support for software and hardware problems. Performed printer maintenance, virus remediation, hardware replacement, and operating system and software reinstallation.

Master Of Science (M.S.), Project Management

Ba, Religious Studies With Minor In Creative Writing

Education record