Accomplished Director of System Operations & Director of Member Relations with decades of advanced business management expertise and a drive toward competitive development. A passion for translating ideas into actionable policies and achieving remarkable results. Cultivates collaborative environment with efficient operations and effective team dynamics using smooth problem-solving and conflict management abilities.

• Create, edit, analyze content for market appeal• Research and competitive analysis on market trends • Establishing budgets and deadlines for the customers’ needs• Effective time management skills allowing for remote productivity• Maintain highest level of sales representation to consistently gain new clients• Social Media Marketing• Analyzing service reports to create narratives for clients• After sales service ensuring consistent 5 star ratings• B2B outside… Show more • Create, edit, analyze content for market appeal• Research and competitive analysis on market trends • Establishing budgets and deadlines for the customers’ needs• Effective time management skills allowing for remote productivity• Maintain highest level of sales representation to consistently gain new clients• Social Media Marketing• Analyzing service reports to create narratives for clients• After sales service ensuring consistent 5 star ratings• B2B outside Sales Show less

• Define categories and the role of the category to enhance online sales • Collaborate directly with the VP of Marketing and Sales Manager for online category marketing strategies• Approve new product placement with in specific categories.• Perform market research to discover opportunities for additions or changes to all categories• Research and issue product knowledge updates to sales staff• Provide direct retail customers professional sales and product knowledge… Show more • Define categories and the role of the category to enhance online sales • Collaborate directly with the VP of Marketing and Sales Manager for online category marketing strategies• Approve new product placement with in specific categories.• Perform market research to discover opportunities for additions or changes to all categories• Research and issue product knowledge updates to sales staff• Provide direct retail customers professional sales and product knowledge expertise• Merchandise product displays for retail store front• Ensure future client sales with exceptional after sales follow-up • Set up and attend trades shows to seek out B2B partnerships as well as B2C to expand growth Show less

• Route planning strategies resulting in 15% increase in delivery output & 5% increase in accuracy.• Negotiation of delivery specifications with partner companies• Created new partnerships with various publications to grow the business from 1 Van to 10 Van fleet• Verified the contents of inventory loads against shipping papers for multi van fleets• Met and surpassed productivity targets and quality standards• Trained field supervisors, delivery associates, and independent… Show more • Route planning strategies resulting in 15% increase in delivery output & 5% increase in accuracy.• Negotiation of delivery specifications with partner companies• Created new partnerships with various publications to grow the business from 1 Van to 10 Van fleet• Verified the contents of inventory loads against shipping papers for multi van fleets• Met and surpassed productivity targets and quality standards• Trained field supervisors, delivery associates, and independent contractors; managed their on- going performance• Created budgets, controlled expenses and provided real-time delivery status reports• Coordinated as well as personally conducted mechanical repairs on vehicle fleet Show less

• Developed New Line of Women's SCUBA 'SHE Dives' equipment resulting in 20% increase sales worldwide and 6% increase for North America segment across multiple categories • Sales Forecasting, & Cost analysis resulting in competitive pricing strategies• Handled Cross functional communications between R&D, Design, Marketing, Finance, and Sales departments • Created marketing text for multiple markets worldwide • Designed product launch… Show more • Developed New Line of Women's SCUBA 'SHE Dives' equipment resulting in 20% increase sales worldwide and 6% increase for North America segment across multiple categories • Sales Forecasting, & Cost analysis resulting in competitive pricing strategies• Handled Cross functional communications between R&D, Design, Marketing, Finance, and Sales departments • Created marketing text for multiple markets worldwide • Designed product launch requirements• Outlined market requirements for current and future products supported by extensive worldwide travel• Facilitated creative ideas for new products & worked with internal design team through prototyping process • Conducted product presentations to worldwide distribution networks• Developed new partnerships with MFG's & Managed existing suppliers in Asia on new technologies and prototyping• Established, enhanced and distinguished product positioning within the competitive arena.• Developed and maintained a product fact book to highlight market trends; managed and analyzed product life cycles • Performed sales tours to train and convey product offering, target markets, and competitive advantage Show less