Working for a popular UK supply chain industry, maintaining quality checks, identifying defective stock, and reporting inventory balances in an accurate and time-efficient manner● Achieved 98% accuracy while managing a fast-paced environment, consistently meeting 100% deadline compliance.● Improved process efficiency by 8% through continuous feedback from management, resulting in 5% incremental performance weekly.● Collaborated closely with managers to ensure adherence to all policies and procedures.

Spearheaded the development and implementation of robust quality assurance processes, ensuring strict adherence to QA standards in a dynamic, fast-paced environment. Additionally, crafted customer-specific use cases for various platforms, including Web applications (E-Store), Mobile apps (Pulse, Celcom LifeApp), CRM (Oracle - Siebel), and Convergent Billing systems (CBS)● Developed and executed software test plans and test cases for multiple channels of complex systems producing a rigorous test cases set of 1000+ during progressive and regression test phase.● Collaborated with software developers, business analysts, and product owners to understand customer usability by reducing bug-related delays by 15% to increase the overall code quality.● Supervised the team of 6+ QA to transform and achieve CMMI level 3 to level 4.● Coordinated with automation testers to reduce manual testing efforts by 25% to increase accuracy and reliability.● Monitored, updated, and shared daily, and weekly reports with stakeholders and management ensuring the progressive alignment of the project.

Worked as Software Test Engineer in ServiceNow Projects | Web Online Projects | BPM Projects for VODAFONEServed as a key member of the software development team and proficient at working with various development projects of Vodafone like ServiceNow integrations, and meeting deadlines.● Engaged in end-to-end testing for more than 15+ workflows for FIT, pre-prod, UAT, production environments. ● Collaborated with a cross-functional development team of 12+ members to conduct integration testing and achieve a 95% performance metrics by reducing the defects count.● Achieved a 100% success rate in meeting project deadlines and consistently exceeding quality standards.● Identified and addressed any issues related to process flow, data integrity, and system interactions.● Collaborated closely with Vodafone teams to understand business requirements and align testing efforts with organizational goals.● Participated in meetings to provide updates on testing progress and address any concerns.

•Contributed to the creation of user documentation for Workday MIS and HR integrations.•Executed test cases manually and automated repetitive testing processes.•Conducted integration testing for seamless data flow and functionality.•Validated data accuracy and integrity across Workday modules and integrated platforms.•Provided training and support to end-users during testing phases.

•Perform routine maintenance and inspections on Aircel's telecommunication network infrastructure.•Troubleshoot and resolve network issues promptly to ensure optimal performance.•Assist in the installation and configuration of telecom equipment, including switches, routers, and base stations.•Collaborate with senior engineers to ensure proper integration of new equipment into the existing network.•Conduct quality assurance tests on telecom equipment and systems to ensure compliance with industry standards and specifications.