Michael Swengel

Michael Swengel Email and Phone Number

Client Project Specialist at Promethius Consulting, LLC @ Promethius Consulting, LLC
indianapolis, indiana, united states
Michael Swengel's Location
Avon, Indiana, United States, United States
Michael Swengel's Contact Details

Michael Swengel work email

Michael Swengel personal email

n/a
About Michael Swengel

Michael Swengel is a Client Project Specialist at Promethius Consulting, LLC at Promethius Consulting, LLC. He possess expertise in technical support, computer hardware, computer repair, troubleshooting, networking and 45 more skills. He is proficient in Spanish.

Michael Swengel's Current Company Details
Promethius Consulting, LLC

Promethius Consulting, Llc

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Client Project Specialist at Promethius Consulting, LLC
indianapolis, indiana, united states
Website:
promethius.com
Employees:
14
Michael Swengel Work Experience Details
  • Promethius Consulting, Llc
    Client Project Specialist
    Promethius Consulting, Llc Mar 2020 - Present
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  • Apex Benefits
    Systems Technician
    Apex Benefits Apr 2019 - Mar 2020
    Indianapolis, Indiana Area
    - Fields help desk tickets submitted by Apex employees- Supports Apex IT resources including but not limited to employee computers, network resources, VoIP phone system, switches, access points, server, NAS, firewall, and mobile devices- Troubleshoots hardware and software problems in a timely fashion - Provides technical training to end users - Edits videos for Apex marketing department using Adobe Premiere, After Effects, Audition and IllustratorAccomplishments- Volunteered to assist the marketing department with creation of video content
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  • Promethius Consulting, Llc
    Network Engineer
    Promethius Consulting, Llc Jan 2016 - Apr 2019
    - Worked with clients to resolve support tickets in a timely fashion- Provided support on site or remotely via email, phone and remote desktop software- In charge of training interns- Contacted OEMs for warranty service as needed - Performed after-hours maintenance of client machines and server- Managed and monitored client backups - Tracked time and work via Autotask or ConnectWise Manage Accomplishments- Maintained an average customer satisfaction survey score of 96% or greater- Closed an average of 135+ tickets per month
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  • Perry Township Schools
    Building Computer Technician
    Perry Township Schools Jul 2015 - Jan 2016
    Indianapolis, Indiana
    - Responsible for the care and maintenance of computers and network systems at Perry Meridian High School- Supported approximately 2200 students and 100+ professional staff members - Responded to assigned incidents via cloud-based incident tracking software - Troubleshot and resolved issues as they arose- Position was offered as a promotion from Computer Aide position
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  • Perry Township Schools
    Computer Aide
    Perry Township Schools Jul 2013 - Jul 2015
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Michael Swengel Skills

Technical Support Computer Hardware Computer Repair Troubleshooting Networking Web Design Customer Service Network Administration Adobe Photoshop Adobe Illustrator Blender Social Media Marketing Microsoft Word Cloud Computing Active Directory Modo Windows Server Html5 Cascading Style Sheets Javascript Online Marketing Video Editing Jquery Email Marketing Connectwise Connectwise Manage Remote User Support Macintosh Applications Macintosh Hardware Voice Over Ip Virtualization Microsoft Office Information Technology Cisco Meraki Backup And Recovery Systems Customer Support Desktop Application Support Office 365 Microsoft Products Social Media Content Marketing Digital Marketing Wordpress B2b Marketing B2c Marketing Enterprise Marketing Advertising Google Ads Search Engine Optimization Web Analytics

Frequently Asked Questions about Michael Swengel

What company does Michael Swengel work for?

Michael Swengel works for Promethius Consulting, Llc

What is Michael Swengel's role at the current company?

Michael Swengel's current role is Client Project Specialist at Promethius Consulting, LLC.

What is Michael Swengel's email address?

Michael Swengel's email address is ms****@****ius.com

What skills is Michael Swengel known for?

Michael Swengel has skills like Technical Support, Computer Hardware, Computer Repair, Troubleshooting, Networking, Web Design, Customer Service, Network Administration, Adobe Photoshop, Adobe Illustrator, Blender, Social Media Marketing.

Who are Michael Swengel's colleagues?

Michael Swengel's colleagues are Kavin Kha, Scott Hagan, Becky Gomez, Lucas Smith.

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