Mohd Syazwan Syafiq Che Abu Bakar Email & Phone Number

Negri Sembilan, Malaysia

Managed and updated software for all company desktops and workstations, ensuring Microsoft Windows systems in production lines were up to date.Implemented and maintained cybersecurity measures, including antivirus (McAfee) installation, firewall management, encryption protocols, and intrusion detection systems, ensuring system security across all desktops and workstations.Monitored network traffic and systems to detect suspicious activities and potential threats, ensuring rapid incident response and mitigation of risks.Analyzed and supported production line applications and systems, resolving application failures during preventive maintenance (PM) activities.Maintained and updated inventory of all desktops and workstations, tracking their operational readiness.Developed and executed incident response plans, collaborating with cross-functional teams to contain and recover from security breaches.Assessed risks and applied security controls, ensuring the confidentiality, integrity, and availability of sensitive data.Trained staff on cybersecurity best practices, raising security awareness and reducing insider threat risks.Performed regular security audits and provided actionable recommendations to improve the organization's overall security posture.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Administered and managed all IT equipment, including photocopiers, network cabling, and CCTV backups, ensuring optimal functionality.Provided SAP support to end users as requested, ensuring smooth operations and troubleshooting.Analyzed new production systems and software, developing system flow diagrams to enhance engineers' and end users' understanding.Configured, supported, and performed backups for Programmable Logic Controllers (PLC) units.Managed the company’s IT budget, handling yearly and monthly allocations efficiently.Maintained and controlled internal and external networks, implementing robust cybersecurity measures.Configured and managed domain setups, NAS backups, and end-user email systems.Performed Weighing Machine calibrations, ensuring proper system communication and accuracy.Configured Sophos firewalls and Ruckus ZoneFlex APs for secure and efficient network performance.

Shah Alam, Selangor, Malaysia

Set up and configured POS and ERP systems using Microsoft Dynamics NAV R2 2009 Classic.Monitored and resolved ERP-related issues, providing remote desktop and telephone support for users.Managed PC OTS and POS systems across outlets and branches, ensuring smooth operations.Configured and managed server networks, ensuring optimal system performance.Administered POS, ERP, and web systems, supporting branches and franchisees across East and West Malaysia.Managed network infrastructure including routers, switches, firewalls, server monitoring, database backups, and email administration for all users.Maintained and updated existing ERP systems to ensure continued functionality.Diagnosed and upgraded computer hardware, ensuring systems remained up to date.Performed computer domain setup, migration, and server registration.Provided remote desktop support, following up on every case to ensure timely resolution.Designed and developed online systems using ASP.NET, CSS, HTML, and JavaScript (AJAX).Maintained, serviced, and set up web servers (Windows Server 2003 and 2008).

Degree Multimedia Interactive Design In Managment, Multimedia Management

Diploma In Information Technology

Foundation In Information Technologies, Information Technology

Education record

Education record