Leading the GFC IT Infrastructure team.Unix Administration (Linux flavors)Network Administration (LAN, WAN, Internet, Remote Access & VoIP)Windows Server, Exchange, VMware, Citrix XenServer/XenApp/XenDesktop EnvironmentEnd User Computing & Desktop support (Windows 7)Production Support & IT Operations.Maintain IT Infrastructure service levels for corporate IT.Lead the IT Infrastructure team providing leadership and strategic direction to ensure the availability and reliability of key systems and services to the business.Lead the implementation of the infrastructure strategy and set direction for continuous improvement. Accountable for managing the Network, Server, Desktop requirements and involved in the transformation of the infrastructure and services available to end users. Diagnose and resolve infrastructure problems and set architecture within Infrastructure portfolio. Lead effort in providing capacity planning, contingency planning (BCP/DR), IT project management, change management, configuration management and other ITIL related disciplines.Directly involved in monitoring & operational readiness of Council’s IT Disaster Recovery Plan.Lead the implementation of the infrastructure strategy mapping back to business requirements.Responsible for allocation of work with advice, coaching and training to enhance the expertise of individuals and the team where I'm required to set work objectives and manage performance of the team. Set direction for continuous improvement in order to better align infrastructure.

Roles & Responsibilities:Provides Level 3 technical supportResponsible for a Server Farm in Data CenterApplication Virtualization using Ctrix Presentation Server /Xen APPManaging Antivirus protection utilizing Kaspersky Administration KitSupport remote location/DesktopEstablished Internet connectivity for end user through squidInstalling, Configuring and Troubleshooting Microsoft Windows 2003/2008Active Directory, DNS, DHCP