Mark T. Amor Email & Phone Number

Newark, CA, US

Fremont, California, United States

• First quarter in the position both hotels met Q1 revenue goals.
• Prospect for extended stay and corporate group business, drive around comp set hotels for share shifting opportunities.
• Relationship building with existing clients to grow business from in house companies.

Fremont, California, United States

• Transitioned to Fremont Residence Inn as the primary sales presence at this property.
• Responded to all leads (walk in’s, phone calls, and electronic leads from Marriott)
• Secured a group that uses the meeting room on a weekly basis.
• Conduct property tours for potential clients including guest rooms, laundry facilities and gym.
• Participated in calls with the revenue team, helped with Marketing plan for 2024.

San Jose, California, United States

• Provided support to Regional DOS & 2 Regional Sales Managers across 7 different hotels with group room blocks, contracting process and the group reservations.
• Effectively managed all incoming leads for all hotels and ensured they were routed correctly.
• I managed all conference room bookings at Sheraton from the contracting process to BEO entry in CI/TY and leading the weekly operations meeting with department leaders to discuss upcoming events.
• Completed all daily, weekly & monthly reports and sent to appropriate individuals.

Fremont, California, United States

• Worked closely with clients holding events at the hotel from pre-event planning stages to meeting space setup and food and beverage for a 357-room hotel & 14.4K of meeting space.
• Conducted hotel tours for potential clients of the hotel’s meeting spaces and showing guest rooms when applicable.
• Created the BEO Packet and lead the weekly operations meeting where all upcoming events/functions were discussed in detail with department managers.
• When client is onsite on event day, I greeted the meeting organizer, addressed any questions or concerns to ensure the client was completely satisfied with their event/function.

Newark, CA

Working in a branch I met with new and existing bank clients interested in opening checking, savings and credit card accounts. Discussed relevant bank products with clients. Help generate warm leads to other internal departments (Home Lending & JP Morgan Investments). Other duties included processing wire transfer requests, performing account maintenance.

Pleasanton, CA

* Provide support to the Director Of Sales and Outside Sales Team Members. I managed the relationship between DeltaTrak and the existing customer base by handling inquiries made by phone, fax and e-mail for item pricing, current availability and shipping/freight costs for the various products sold by DeltaTrak. * Accurately complete order forms and submit.

San Jose, CA

* Developed and sustained relationships with potential and existing clients by providing effective support solutions in a variety of areas (i.e. billing, account maintenance, procurement of equipment and level 1 technical support for smartphones & tablets). * Educated and trained potential and existing customers on the Verizon E-commerce platform (My.

Walnut Creek, CA

* Project manager for the Northern CA Region in building repeater program. I identified inefficiencies and made recommendations for process improvement. I coordinated weekly meetings with all stakeholders (sales, network, finance) to collaborate on the discussion points, while ensuring the SharePoint folder was always updated to the point of implementation.

Walnut Creek, CA

* An integral member of the sales team, and using a business-savvy approach, I assisted a team of high performing field sales staff. I contributed to the overall success of the team by completing price plan analysis requests. I researched, resolved, and followed up with customer service issues to ensure resolution, and when necessary, documented and.

Palo Alto, CA

* Working in a retail store setting, I walked the customer through the sales process educating them on the available wireless phones, pricing plans, accessories and other services offered by Verizon. Asking them specific questions to determine their needs and putting together the solution that best met their needs.

Fremont, CA

Pleasanton, CA

General Ed.

High School, General Education

Activities and Societies: I served as the Student Store Manager in my Junior & Senior years (93-94 and 94-95)