Marla Taylor Email & Phone Number

Pittsburgh, Pa, Us

Program Management and Administration:• Assist Program Manager with the management of the program. • Responsible for helping execute the success of the program by working with the Program Manager, as well as to stand for solid, well-tested, cost-effective solutions to meet the stringent reporting requirements of the contract. • Review contracts, addendums, notices and agreements to assure contractor compliance with contractual agreements, deliverables, and federal regulations.• Responsible for ensuring that Government registrations are up to date and complete; SAM, DDTC ITAR, EPA• Coordinate test site logistics and off-site testing, assist in creation of test plans/procedures.• Assist engineering and management team with other projects from time to time, as needed.• Provide general administrative assistance to other senior members of the company and perform other duties as required.Security:• Facility Security Officer – Enforce control and ensure company security policies are strictly followed. Process and maintain security clearances.• Operations Security (OPSEC) Officer - Ensure company and program compliance with AR 530-1. Develop and maintain company OPSEC procedure and guidelines.Quality:• Lead Internal Auditor – Conduct internal audits on process areas, as required.• Support ongoing efforts to maintain ISO certification.• Maintain and manage PolicyTech system to ensure company policies and procedures are up to date.

Pittsburgh, Pa, Us

• Played an essential role in developing a company database with FileMaker to streamline the processes and workflows.• Developed company procedures for the handling of Government Property, in accordance with the US Government.• Data entry, document editing, spreadsheet and presentation material preparation.• Graphics creation and editing.

Pittsburgh, Pa, Us

Short term project management assignment - Assisting with a DoD proposal for the US Army.• Maintained the Contract Work Breakdown Structure• Developed the Integrated Master Plan and Integrated Master Schedule, with guidance from the Project Manager.

Cranberry Township, Pa, Us

• Participated and play a key role in software testing.• Entered issues in RITS, based on software pre-testing issues and engineers inputs.• Performed activities related to software release management; software compiling and packaging, archiving software packages, creating/updating Software Release Records, burning/labeling discs.• Created documents, drawings, tables, sketches with various programs (Word, Adobe, Visio, PPT, etc)• Handled software licensing request.• Supported and troubleshot software installations.• Reviewed, wrote, and edited software user manuals and design specification.• Entered software document requirements in to DOORS.• Excellent communication and organizational skills required.

Cranberry Township, Pa, Us

• Excellent communication and organizational skills required.• Main point of contact for department and project communications with internal and external oral or written communication requests.• Provided first class support to project director.• Provided exceptional support to project vice president when visiting from China.• Maintain project director’s calendar/appointments with agreed upon standards.• Under guidance of departmental personnel, coordinated the administrative support activities of the group such as production, test, engineering, planning and scheduling, business systems, and financial control as they relate to accomplishing contractual requirements.• Maintain liaison when coordinating projects between departments.• Assisted departmental personnel in gathering and evaluating information necessary for preparation of planning schedules and proposals. Recommended alternative actions to overcome schedule delays or problems.• Coordinated/administered departmental application of record maintenance as required.• Scheduled and prepared meetings and conferences, including high level, making sure to take account of all logistics.• Maintained flexibility to meet both customer and internal critical deadlines.• Ability to proficiently apply advanced computer skills in software packages over and above word processing, i.e., graphics, database management, spreadsheets, etc., was required.• Coordinated travel and lodging accommodations for management staff, and others as needed.• Guided individuals in the process of obtaining a Passport and/or VISA for travel.• Reconciled travel and business expenses and completes and submits appropriate reimbursement forms.• Ability to self-prioritize and multi-task for everyday tasks and last minute requests and changes.• Administrative support in the on-board process of new hires.

Pittsburgh, Pa, Us

• Help desk position that provided technical support for the business and financial areas of the University.• Ensured proper computer operation so that end users can accomplish business tasks; this includes receiving, prioritizing, documenting, and actively resolving end user help requests via telephone and a web interface.• Problem resolution involved the use of diagnostic and help request tracking tools, as well as require that the individual provide hands-on assistance at the desktop level.• Excellent interpersonal and customer service skills required.

Pittsburgh, Pa, Us

• Pre-award - preparation of grant proposals including budget development and other application materials.• Post-award - management of grant funds: verification, approval, and processing of expenditures for accuracy and compliance with University and sponsoring agency guidelines; provide investigators with monthly financial reports; purchasing; billing and other general fiscal duties for specified grants/contracts.• With input from investigators, independently formulated complex budgets and budget justifications reflective of the proposed research.• Initiated invoices and follow-up correspondence for revenue collection.• The ability to coordinate multiple projects and deadlines as well as be a team player is required.• Trained new additions to staff.

New York, Ny, Us

• Provided professional support to investment managers and clients through timely and accurate processing of trade instructions and related transactions.• Possessed strong analytical skills, an aptitude for details, communication skills, and the ability to work independently while working under pressure to meet strict deadlines.• Maintained and strengthened the account's relationship while minimizing rise and maximizing therelationships profitability.• Knowledge of various Mellon systems, especially CMS.

Pittsburgh, Pennsylvania, Us

• Responsible for the client service of PNC's online banking channel.• Resolved client account and technical issues and communicate results via phone and email in a clear and concise manner, while providing excellent customer service.• Required quick and prompt technical decisions and solutions.• Made decisions about clients' accounts and suggested appropriate PNC services and solutions.• Used my leadership skills to train and mentor new additions to staff.• Created various task procedures and training manuals.• Promoted to Senior FSC in August 2003.