Accomplished and dynamic Information Technology Management professional in a career spanning 20+ years’ reflecting leadership experience coupled with “hands-on” IT expertise. Background includes creative problem solver who envisions business and technical perspectives to develop workable solutions. Self-starter who guides organizations in seeking opportunities to reduce cost and gain efficiencies by applying technology, best practices, and automated processes to business settings. Team-based management style and easily communicates across corporate structure. Quickly establishes rapport and credibility while demonstrating the highest level of discretion and tact. Key skills include:Process Improvement Project Management Systems IntegrationRequirements Analysis Quality Assurance Customer ServiceProcess Automation End User Support Network Administration

Sage ERP X3 programmer. Worked with clients and their IT departments/consultants in order to keep their ERP systems working efficiently. Advised clients on hardware needs and help to configure server software.

Directed and managed the internal technology infrastructure for the consumer goods manufacturer with $25M annual gross sales. Worked with executives and department managers to analyze, recommend and implement improvements to business processes. Administered and supported ERP Systems: MS Dynamics GP, Sage Pro. End User/PC support/administration, and helpdesk management and support. Managed support staff responsible for EDI processing, and end-user support.

Managed internal technology infrastructure for organization. Managed department of seven people, and a $425K budget for all hardware, software and IT staff expenditures for the organization. 20M Gross Annual Sales.

Rank: Specialist 4th Class. Supervised Radar Crew of three. Received Army Achievement Award and Honorable Discharge.