Matthew Cates Email & Phone Number

Athens, Ga, Us

Athens, Georgia, United States

As a follow up study for my previous qualitative research, I’ll be conducting a quantitative study to measure the generalizability of the transformative power of avatars

Athens, Georgia, United States

Athens, Georgia, United States

I conducted a qualitative research project to better understand the effects of engaging with online avatars.

Atlanta, Georgia, United States

Athens, Georgia, United States

Athens, Georgia, United States

I am a self motivated Manager who is dedicated, hard working, creative, and always takes pride in my ability to complete any job given to me, and utilize my resources properly to ensure any or all tasks are completed in a timely manner. Each department that I have personally oversaw has seen an average growth in sales of 8%. I am extremely quality driven, pushing for a clean, organized work environment. On a daily and weekly basis I delegate proper cleaning procedures to ensure we maintain a well kept department for not only ourselves, but for the customers. I collaborate with my co-manager and store manager on a weekly basis to go over our store and department reports which grants me the ability to have a clear understanding of not only my department, but the store's operations. Which gives me the opportunity to clearly communicate to my team on how we are impacting the store directly. I like to provide and maintain a highly positive attitude driven environment added with my leadership skills and experience I am able to give clear communication and positive reinforcement which has given me the opportunity to be able to properly develop and maintain an extremely proficient workforce that promotes positivity and efficient workflow I am an extremely team oriented individual who pushes for each member of my team under me to be the same. I push for a forward thinking team who will push each other to be the best person they strive to be and who will communicate clearly to each other of the team's goals. I am also extremely detail orientated with experience in following policies and procedures to ensure we maintain a safe and proper workplace. I delegate my team daily to ensure we are all following our routines so we can maintain these expectations at all times. I also create and maintain statistical and financial records, ensuring that they are submitted to the management on a periodic basis.

Engage corporate customers in conversation to determine their specific requirements and ensure that sales representatives are assigned to them.Oversee the work of sales and retail staff to ensure the provision of high-quality service to customers.Recruit, train, mentor and supervise employees and ensure that they are appraised according to schedule.Set sales targets and assist sales staff in meeting them by providing mentorship and assistance.Prepare promotional materials in sync with marketing teams and help with visual merchandising efforts.Establish product prices and ensure that stock handling and inventory management work is handled correctly.Performed cash register audits and assured any discrepancies were immediately looked into.Handled customers’ complaints in a manner aimed at ensuring their satisfaction and repeat business.

Bachelor'S Degree, Neuropsychology, 3.84

Activities and Societies: Phi Theta Kappa Honors Society; Philosophy Club; CURO Summer Fellowship

Associate'S Degree, Consumer Economics

Activities and Societies: Phi Theta Kappa Honors Society, Treasurer of The International Club